Outerra forum

Anteworld - Outerra Game => Tech demo, support, updates => Topic started by: cameni on March 03, 2012, 10:32:12 am

Title: Graphics driver issues, startup problems (32 bit)
Post by: cameni on March 03, 2012, 10:32:12 am
Graphics card issues
ATI/AMD

Outerra requires at least 12.1 Catalyst drivers, the earliest ones that worked were 11.11 but they still had some serious stability issues. For the best result please use the 13.12 drivers, otherwise certain functionality may be even disabled - you'll get a warning about that.

Error or warning: Your graphics card drivers are too old or outdated
Download and install the latest AMD drivers (http://support.amd.com/us/Pages/AMDSupportHub.aspx) for your operating system. If you have a mobility card, it's best to look for the mobility drivers from AMD, or from Guru3D (http://www.guru3d.com/files_categories/videocards_ati_catalyst_vista_win_7.html).

Beware that AMD driver installer sometimes doesn't install the drivers properly, especially when you have applied a hotfix or some beta drivers before. It often won't install the newest drivers, even though nothing indicates it didn't.
If you are getting the warning about outdated drivers even after installing the newest drivers, please do the following:
Crashing on start, glitches, performance issues
Please follow the procedure above to ensure clean drivers and cleanup of old registry entries. Improperly installed drivers were often seen to be the cause of these problems.
If the problem persists, please also see the Black screen, crash on startup or various graphics issues section below.

Some beta drivers are known to have issues - for example, 13.8 beta and 13.10 beta drivers are known to cause severe performance degradation.

Problems on ATI 4000 series - terrain glitches, driver crashes
Support for ATI 4000 (and older series) cards was officially discontinued by AMD while the OpenGL drivers were still buggy. Since there's little we can do about it, support for these cards was discontinued in Outerra as well.

Program doesn't load on laptops with switchable graphics, detects Intel instead
Graphics card not identified. If assigning the proper profile in the control panel doesn't work (looks like it applies to DirectX only), you have to select the ATI card in the BIOS.
After this works you will need the latest drivers, that may not be available for your laptop from the manufacturer. You may consider looking for mobility drivers directly from AMD, or from Guru3D (http://www.guru3d.com/files_categories/videocards_ati_catalyst_vista_win_7.html).

Nvidia

You'll need recent drivers on Nvidia as well, you'll get a warning if your drivers are older than 301.42.

If you have an integrated graphics chip together with the discrete graphics, you may need to assign a correct profile for outerra.exe so it can run with Nvidia drivers instead of the integrated (usually Intel) chip. It should be somewhere in context menu when right-clicking on the exe, or in Nvidia control panel.

If it doesn't work, you probably have an old graphics driver. Go to Nvidia and download a recent graphics driver for your card.

Intel

Only Intel Ivy Bridge and newer chipsets support OpenGL 3.3+, which is a requirement to run Outerra. You need driver version 10.18.10.3379 or newer.

Other graphics cards

For any other chips you'll get a warning about unknown/untested manufacturer, and the app will fail if the drivers do not support OpenGL 3.3+.



Black screen, crash on startup or various graphics issues

Black screen and eventually a crash on startup may occur when you have certain software running that interferes with OpenGL applications. Unfortunately there's little we can do about it as it's a driver issue, or an issue with these apps not handling OpenGL apps correctly. Software known to cause these issues:
- Bitdefender (exclude outerra.exe from checking it)
- Comodo "I'll be back!"
- EVGA Precission
- MSI Afterburner

Graphics problems:
- Steam
- Lenovo Veriface

You can find the list of software programs that inject into outerra.exe in the eng.log (http://goo.gl/DaK1M8) file (see below how to locate it), search for "injected modules". If you have problems and there are programs listed there, please try to shut them down and run Outerra again.

Operating systems

Windows XP (32bit)
Windows XP is not officially supported, but there's still a limited support. Because of a lower and fixed limit on available system memory for GPU transfers on 32-bit Windows XP you may encounter a not-enough memory problem. In this case please close all other apps, especially browsers and other apps that consume a lot of NP (non-paged) memory as shown in the Task Manager.


Reporting problems

If the above didn't help, please report the problem by providing information about the issue and your system. It's best to attach the eng.log (http://goo.gl/DaK1M8) file that is generated by outerra.exe.

The eng.log (http://goo.gl/DaK1M8) file can be found in your Outerra data directory where you specified it during the installation. If you used the default path, the eng.log (http://goo.gl/DaK1M8) will be in:
Windows Vista/7/8:  c:\users\<yourname>\outerra\eng.log (http://goo.gl/DaK1M8)
Windows XP:              c:\Documents and Settings\<yourname>\outerra\eng.log (http://goo.gl/DaK1M8)

Title: Re: Graphics driver issues
Post by: Jarro on March 03, 2012, 04:56:39 pm
oh noes thanks for the tips but the outdated drivers warning is just impenetrable. None of ways you or someone else described works at least for me. Its not an OpenGL problem I think is it ? [ATI Radeon 4800 Series in my case]
Title: Re: Graphics driver issues
Post by: cameni on March 03, 2012, 05:18:49 pm
Can you physically check the versions of atioglxx.dll and atio6axx.dll you have in your system?
Title: Re: Graphics driver issues
Post by: Jarro on March 03, 2012, 05:42:34 pm
khm windows says that the version of atioglxx.dll is 6.14.10.11399
If it isnt the needed version then where can I get the right one ?
Root deinstalling(with Windows, with Driver Sweeper or ATI tools) of the drivers (atioglxx.dll was removed completely too) and the updating to the latest drivers is the result.
But I haven't got atio6axx.dll only ati2dexx.dll and some others .dll files with ati2ev- prefix.
Thanks for the support.
Title: Re: Graphics driver issues
Post by: cameni on March 03, 2012, 05:50:11 pm
6.14.10.11399 is the right one. Is it the only one atioglxx.dll you have got there? And please attach your eng.log
Title: Re: Graphics driver issues
Post by: Jarro on March 03, 2012, 05:54:49 pm
I'm afraid I do not understand what does eng.log mean..? Is it a log file ? Where is it ?
And yes it is the only .dll with 'ogl' in system32 folder.
_ _ _ _
update
oh sorry please it works now :) The problem was in placing THE OLD atioglxx.dll version in the Anteworld folder for getting it work before I have TOTALLY reinstalled the driver. Now I replaced the old version with a new and it works ! Sorry for such a mess.
So the answer is to manually delete the driver and put the newest one just as you said ! I had some problems with installing so it messed up with all of that.
Sorry for putting up a confusion delete our talk if so !
Title: Re: Graphics driver issues
Post by: cameni on March 03, 2012, 05:59:46 pm
eng.log is file produced by outerra.exe. It's generated in your data directory, by default it's your home dir \outerra\eng.log
Title: Re: Graphics driver issues
Post by: tre999 on March 03, 2012, 06:06:43 pm
I've been investigating about my problem and nowadays it is impossible to run outerra in my PC. This is because Optimus software doesn't work as it should, it doesn't allow to execute outerra under Nvidia graphic card instead the onboard graphics.

There are a lot of people around of internet with the same problem in other games.

I don't know if you developers could do something to fix this problem and force to use nvidia cards on systems with onboard graphics.
Title: Re: Graphics driver issues
Post by: cameni on March 03, 2012, 06:13:57 pm
Latest version of outerra.exe generates the Nvidia profile automatically, to simplify the process. But when it doesn't work anyway, it means that the drivers simply ignore the profiles for some cards. I'd suggest to report this problem to Nvidia customer support; there is nothing we can do to force it from the application's code (when the profiles don't work). Maybe it doesn't work specifically for OpenGL, you should mention that.
Title: Re: Graphics driver issues
Post by: Mikel_S on March 04, 2012, 02:18:22 am
I know how to do this, but I'm drawing a serious blank...  How do I find my current driver version.  I have a GTX285, btw, so I guess I fall into the "problems on all 2xx series cards" category.
Title: Re: Graphics driver issues
Post by: cameni on March 04, 2012, 02:27:34 am
In Nvidia control panel, there's system info in the about menu or somewhere there (can't check right now, I'm on ATI).
But yes, we are hunting for a 285 or a 260 card among our friends, because there's definitely some issue specific to that. Not sure if the firsthand experience is going to help, it seems to be a random driver issue and finding what causes it is going to be tiresome :(
Title: Re: Graphics driver issues
Post by: Mikel_S on March 04, 2012, 09:28:58 pm
Is there any sort of log that would be generated by a Kernel failure that I could provide?  I dunno, but Kernel failures seem kind of...  Hardcore?

Just a note:  As of yet, the crash I've gotten has ONLY EVER happened while driving, and almost always seems to correlate with the engine sound loops, in one way or another.  Be it when I'm revving up the first time, or at a very small, nearly imperceptible catch as a constant sound loops or changes to the next frequency.  It is capable of happening while paused (ie: hit escape), but again, has only ever happened while in driving mode.
Title: Re: Graphics driver issues
Post by: cameni on March 05, 2012, 01:08:18 am
They should be in system log somewhere, and you'll probably have a minidump file generated that can be debugged. From the log or the dump one could find out what module causes the crash, what driver it is.
Title: Re: Graphics driver issues
Post by: cameni on March 08, 2012, 04:13:39 am
AMD 12.2 drivers are out, people with AMD graphics please test these and report. Mainly interested to know if the random driver crashes when flying towards or above the water were fixed or not.

http://support.amd.com/us/Pages/AMDSupportHub.aspx (http://support.amd.com/us/Pages/AMDSupportHub.aspx)
Title: Re: Graphics driver issues
Post by: ZeosPantera on March 08, 2012, 04:35:02 am
going
Title: Re: Graphics driver issues
Post by: ZeosPantera on March 08, 2012, 05:29:51 am
Two reported crashes and one that went to the win debugger.. Only by the water.

30 minutes of fine away from the water.
Title: Re: Graphics driver issues
Post by: cameni on March 08, 2012, 05:38:43 am
Thanks, debugging. The new drivers don't corrupt the stack, that means I can inspect the state better now. So far it looks that it only happens in certain conditions, I'll try do it differently to see if it helps.
Title: Re: Graphics driver issues
Post by: Amynue on March 12, 2012, 07:21:15 am
Quote from: cameni on March 03, 2012, 10:32:12 am
Driver crashes on ATI 7xxx cards when you start moving with the keyboard
An issue with beta drivers for that new line of graphics cards - currently no known workaround, it's been submitted to AMD
I have ATI HD4870, but same thing happens. As soon as I start moving camera with keyboard, black screen (more like sky with stars actually) apears and graphics card starts changing resolutions like crazy.

Also when I enter "drive mode", the truck is levitating above the ground and I can't drive. I can turn wheels left and right but when press w or s engine starts but wheels dont rotate. Am I doing something wrong?
Title: Re: Graphics driver issues
Post by: cameni on March 12, 2012, 08:13:29 am
Did you do a clean install of the drivers? We've got plenty of 48xx cars reported running fine, so this must be something else. I'm now wondering if it could be some other program running that's causing it.
Title: Re: Graphics driver issues
Post by: Amynue on March 12, 2012, 04:42:37 pm
Quote from: cameni on March 12, 2012, 08:13:29 am
Did you do a clean install of the drivers?
You mean, did I remove previous drivers befor installing 12.2? No. I've simply intalled them.

Quote from: cameni on March 12, 2012, 08:13:29 am
I'm now wondering if it could be some other program running that's causing it.
There is nothing else running in the background when Anteworld is running.
Title: Re: Graphics driver issues
Post by: cameni on March 12, 2012, 05:09:56 pm
It's a known bug of AMD installer - sometimes it won't install new driver components, but behaves as if the install went ok. We had several people with this problem. I'd suggest to uninstall the drivers, run a driver sweeper and install the new driver again.
Title: Re: Graphics driver issues
Post by: Amynue on March 13, 2012, 03:39:07 am
Quote from: cameni on March 12, 2012, 05:09:56 pm
I'd suggest to uninstall the drivers, run a driver sweeper and install the new driver again.
I did as you said and still same thing happens :-\
Title: Re: Graphics driver issues
Post by: cameni on March 13, 2012, 04:49:20 am
Can you attach your eng.log?
Title: Re: Graphics driver issues
Post by: Amynue on March 13, 2012, 05:13:36 am
Here is my eng.log
Title: Re: Graphics driver issues
Post by: cameni on March 13, 2012, 05:33:01 am
What's the first USB HID device? It returns some weird values in description, like the name "᪄ऱ" and an invalid id. Could you try to unplug it to see if it's the one possibly causing the trouble?
Title: Re: Graphics driver issues
Post by: neverminded on March 13, 2012, 06:03:57 am
I tried to start Outerra today, but it hangs at checking for new version. So I killed the application and started Battlefield3 which stopped working a few minutes later with no more RAM on the graphic card. I have a GTX570 with 2.5GB RAM, so that should not be the problem. Running MSI Afterburner shows the problem. After starting Outerra and killing it I still have 600MB grafic RAM used, only a reboot helps. Btw. starting Outerra again adds even more RAM that is not released.
Title: Re: Graphics driver issues
Post by: cameni on March 13, 2012, 06:09:34 am
Did you check if outerra.exe stays among the processes in the task manager?
Title: Re: Graphics driver issues
Post by: neverminded on March 13, 2012, 06:39:19 am
*cough* Yes, still there. Killed it and everything is ok again. Sorry for that.
Title: Re: Graphics driver issues
Post by: Amynue on March 13, 2012, 06:58:38 am
"᪄ऱ" was PPJoy joystick. I removed it, but that didn't help.
Title: Re: Graphics driver issues
Post by: cameni on March 13, 2012, 07:17:05 am
Could you delete eng.cfg and world.cfg from C:\Documents and Settings\XP\Outerra\ and try it with the default settings?
Title: Re: Graphics driver issues, startup problems
Post by: Amynue on March 13, 2012, 02:03:15 pm
That also didn't help.
Title: Re: Graphics driver issues, startup problems
Post by: sebulis on March 13, 2012, 10:47:04 pm
Hi everyone, i'm having some issues with textures, i'm using a GTX 560Ti with the latest drivers (296.10).

(http://thumbnails63.imagebam.com/17968/7116e2179678933.jpg) (http://www.imagebam.com/image/7116e2179678933)

(http://thumbnails27.imagebam.com/17968/084123179678976.jpg) (http://www.imagebam.com/image/084123179678976)

I tried switching to older drivers, but it didn't help. Thanks in advance (sorry for my english :|)
Title: Re: Graphics driver issues, startup problems
Post by: Jagerbomber on March 13, 2012, 11:17:28 pm
Um... The missing windshield wiper seems odd, but the second picture looks normal to me.  You realize that's digital camouflage on the truck right?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 14, 2012, 04:44:25 am
The glass on the second picture is wrong as well.

Do you have a special mode enabled in Nvidia control panel? Could you show what you have set there, or reset it to defaults?
Title: Re: Graphics driver issues, startup problems
Post by: sebulis on March 14, 2012, 05:42:18 pm
I just noticed that i was running EVGA Precision in Monitoring Mode, so i disabled it and now i can see through the windshield! But second picture still looks pretty strange. I realize that it's a camouflage but i have seen other pics and they don't look the same as mine.

Title: Re: Graphics driver issues, startup problems
Post by: Jagerbomber on March 14, 2012, 07:21:22 pm
There's different (though similar) trucks with different camo.
Title: Re: Graphics driver issues, startup problems
Post by: Raptor on March 17, 2012, 08:00:32 am
I just want to say that I couldn't start the game before but now that I exclude outerra.exe in Bitdefender, it's ok..
Thanks!
GTX260
295.73
Title: Re: Graphics driver issues, startup problems
Post by: jameson on March 18, 2012, 08:52:25 pm
After preloading data, just as it begins to initialize the world, outerra crashes and prompts for an error report.
Card: ATI Mobility Radeon HD 5400 Series
Yes I am running this on an asus laptop; I've updated my ATI graphics drivers to 12.3

you'll find my log crash report attached. I have no programs running that use OGL to my knowledge.
Title: Re: Graphics driver issues, startup problems
Post by: sebulis on March 18, 2012, 09:41:34 pm
i still have some issues with textures. For example, in the Cessna, the livery is just a plain grey, i can't figure out what may be the problem... i'm using the latest drivers form Nvidia.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 19, 2012, 03:41:11 am
It's ok, it should be grey. And it's not a Cessna. Because, you know, we don't have rights for Cessna.
Someone will release a mod ;)
Title: Re: Graphics driver issues, startup problems
Post by: Amynue on March 19, 2012, 06:44:55 am
Am I the only one who have same issue as ATI 7xxx users on ATI 4870?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 19, 2012, 06:52:00 am
Seems so, and it leads me to think it may be related to some other program/utility running there. Are you using some special graphics utilities, antivirus or any anti-ware, video tools that have resident utilities?
Title: Re: Graphics driver issues, startup problems
Post by: sebulis on March 19, 2012, 11:36:39 am
Thanks cameni, i thought i was going crazy ;)
Title: Re: Graphics driver issues, startup problems
Post by: jameson on March 19, 2012, 01:09:53 pm
I'm having trouble with the automatic crash reporter. Outerra closes after initializing the world, but the resulting crash report gives me has no evidence of error. I read through the log and crashreport and found nothing failed. It is as if the program started fine, and then the built in debugger decided to pump out an error message and terminate outerra.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 19, 2012, 01:32:43 pm
It crashes in the driver after it tries to upload elevation data to GPU.
Could be corrupted downloaded data, though I don't see how it would do anything like this.

Are you using default settings in Catalyst control panel? Are you using any special utilities, anti-ware etc?
Title: Re: Graphics driver issues, startup problems
Post by: jameson on March 19, 2012, 04:52:12 pm
I am using a clean install of the catalyst control center after a driver sweep. I also just ran it in a selective start-up to no avail. (without any virus-scanners or non-essential programs) You'll find that crash report attached here. Same symptoms.

thank you for the input.
Title: Re: Graphics driver issues, startup problems
Post by: Amynue on March 19, 2012, 06:47:26 pm
Quote from: cameni on March 19, 2012, 06:52:00 am
Seems so, and it leads me to think it may be related to some other program/utility running there. Are you using some special graphics utilities, antivirus or any anti-ware, video tools that have resident utilities?
Avira AntiVir is the only thing that is running in the background.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 20, 2012, 02:15:12 am
Quote from: jameson on March 19, 2012, 04:52:12 pm
I am using a clean install of the catalyst control center after a driver sweep. I also just ran it in a selective start-up to no avail. (without any virus-scanners or non-essential programs) You'll find that crash report attached here. Same symptoms.
Always fails on the same thing in the drivers. Can you try a clean install of the app, in case it got corrupted by previous attempts? Uninstall and go to the data dir (home\outerra) and delete the configs and everything there too.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 20, 2012, 02:16:27 am
Quote from: Amynue on March 19, 2012, 06:47:26 pm
Avira AntiVir is the only thing that is running in the background.
Did you try to disable it or exempt outerra.exe from its checks?
Title: Re: Graphics driver issues, startup problems
Post by: jameson on March 20, 2012, 10:04:46 am
Quote from: cameni on March 20, 2012, 02:15:12 am
Always fails on the same thing in the drivers. Can you try a clean install of the app, in case it got corrupted by previous attempts? Uninstall and go to the data dir (home\outerra) and delete the configs and everything there too.

Just tried a clean install after deleting Outerra from my home directory; Once again running nothing but essential task and the Catalyst control center; The issue persist.

*edit, added crash report*
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 20, 2012, 10:35:01 am
One idea - in eng.cfg please set debug_mode = true and debug_async = false. Maybe the driver will report something before it crashes.
Title: Re: Graphics driver issues, startup problems
Post by: jameson on March 20, 2012, 11:15:13 am
Quote from: cameni on March 20, 2012, 10:35:01 am
One idea - in eng.cfg please set debug_mode = true and debug_async = false. Maybe the driver will report something before it crashes.

Alright, here is the error report.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 20, 2012, 11:54:00 am
Nope, nothing :(
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 21, 2012, 08:21:35 pm
Worlds load, Vehicles and objects spawn(and can fly/drive), but im still getting driver crashes.

log - http://www.mediafire.com/download.php?tkow50ewrf6v9dn (http://www.mediafire.com/download.php?tkow50ewrf6v9dn)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 22, 2012, 01:56:21 am
Just a thought - could you run it without Fraps on the background?
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 22, 2012, 02:37:50 am
It crashes with and without fraps.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 22, 2012, 10:44:41 am
Guys, please test the new version (0.7.11.3032 (http://www.outerra.com/forum/index.php?topic=792.msg10266#msg10266)) if the crash after initialization is still there.
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 22, 2012, 01:31:32 pm
Had some luck on the 1st map(Himalayas)for about 5 minutes, then driver crashed on the temple map.

Driver crash (http://i39.tinypic.com/5b3fnk.jpg)

log http://www.mediafire.com/download.php?r4zlrjjei6x11fz (http://www.mediafire.com/download.php?r4zlrjjei6x11fz)
Title: Re: Graphics driver issues, startup problems
Post by: jameson on March 22, 2012, 01:47:39 pm
Quote from: cameni on March 22, 2012, 10:44:41 am
Guys, please test the new version (0.7.11.3032 (http://www.outerra.com/forum/index.php?topic=792.msg10266#msg10266)) if the crash after initialization is still there.
Still crashes after initialization; I did a clean re-install to test it.
first zip: crash report without debug true
second zip: crash report with debug_mode = true, and debug_async = false,
Title: Re: Graphics driver issues, startup problems
Post by: Oxymoron28 on March 22, 2012, 04:36:10 pm
I'm having some problems getting this running, but I think mine will be a fairly easier fix (assuming my hardware can handle it).

Basically when I launch the game it pops up with an error saying my drivers are out of date. That error is present on your first page how ever because I'm using a Sony Vaio laptop I can't just simply download the ATI Catalyst Centre and update the drivers. Does anyone know of a work around for this?

Hardware information:
(http://i39.tinypic.com/15k03s.png)
(http://i41.tinypic.com/25yw0gz.png)

Thanks in advance for any help!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 22, 2012, 04:50:59 pm
You can download the drivers from ATI, not through the utility but directly:
http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_64_dd_ccc.exe (http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_64_dd_ccc.exe) (64 bit)
http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_32_dd_ccc.exe (http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_32_dd_ccc.exe) (32 bit)

Here's a video that talks about it: [noembed]http://www.youtube.com/watch?v=t2_thUnvJv4[/noembed]
Title: Re: Graphics driver issues, startup problems
Post by: Oxymoron28 on March 22, 2012, 05:54:13 pm
Quote from: cameni on March 22, 2012, 04:50:59 pm
You can download the drivers from ATI, not through the utility but directly:
http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_64_dd_ccc.exe (http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_64_dd_ccc.exe) (64 bit)
http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_32_dd_ccc.exe (http://www2.ati.com/drivers/mobile/12-2_mobility_vista_win7_32_dd_ccc.exe) (32 bit)

Here's a video that talks about it: [noembed]http://www.youtube.com/watch?v=t2_thUnvJv4[/noembed]

Thank you mate, that worked a charm!
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 23, 2012, 06:00:00 pm
Still getting driver crashes.I also get teleported into space when im on the ground.I can't find earth and have to manually pick a place to spawn.

log http://www.mediafire.com/?t4jz8l3ristdsdt (http://www.mediafire.com/?t4jz8l3ristdsdt)

(http://i42.tinypic.com/348gevs.jpg)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 24, 2012, 01:38:36 am
MSI Afterburner running? That one's causing lot of problems elsewhere, black screens and such. Please shoot it down and try without it. We'll need to add detection of the program.
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 24, 2012, 12:17:18 pm
Closed steam,ie explorer, and msi afterburner....

(http://i44.tinypic.com/350ksgx.jpg)
Title: Re: Graphics driver issues, startup problems
Post by: Jagerbomber on March 24, 2012, 12:35:55 pm
I should probably know this, but what are the gray and red icons on the right of you taskbar?

Oh am I missing something here?  How did your folder layout end up like that?
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 24, 2012, 01:17:21 pm
Im gonna do a reinstall and run it from its original position.I made a copy of the original folder and put it on my desktop so i didnt have to keep going to computer/programs and clicking on it. The grey icon is for my music program,and the red is for avg security virus program.
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 24, 2012, 02:28:57 pm
Reinstalled, left everything on default,got about 4 minutes of gametime and driver crashed.

Also, the red icon which i mixed up with avg is called smart copy

log: http://www.sendspace.com/file/upd9r9 (http://www.sendspace.com/file/upd9r9)

(http://i40.tinypic.com/2exvnh2.jpg)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 24, 2012, 03:12:07 pm
Driver crashes mean a buggy implementation of OpenGL or a hardware problem, no driver crash is supposed to happen from the way an application uses it. But it's odd that you have so many of them, when others with 4xxx cards are better.

One thing - why do you have also a Nvidia driver installed there?
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 24, 2012, 03:49:04 pm
Didnt even know that i did.I had a gtx 460 that i sold a couple of months ago.Are there any steps i can take to  fix the openGl or nividia drivers?
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 24, 2012, 04:30:35 pm
This is the only game i've had probles with my drivers closing.

Here are a list of some of the nvidia drivers i still have that may be interfering with whatever is causing the crashes.

(http://i40.tinypic.com/34oqwqf.jpg)

(http://i43.tinypic.com/34g8ygp.jpg)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 24, 2012, 05:01:33 pm
Those are for the mainboard chipset, should not be problem.

Most of other games are using DirectX, and apart from that we are using newer OpenGL features that weren't verified by other games before. It took a year of bug reporting and beta drivers testing to get it working on ATI at all.
Title: Re: Graphics driver issues, startup problems
Post by: Jagerbomber on March 24, 2012, 06:09:03 pm
Your using an AMD card with an Nvidia board?  It probably shouldn't matter, but may I ask why?
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 24, 2012, 07:42:46 pm
Left over drivers that i forgot to delete.No reason really..
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 27, 2012, 01:36:54 pm
Owners of ATI 7xxx cards: Please use the beta 12.4 drivers available from here (http://benchmark3d.com/amd-catalyst-12-4-beta-8-96-15-march), reported to work with Outerra.

Others who have problems with ATI cards could give it a shot as well.
Title: Re: Graphics driver issues, startup problems
Post by: Amynue on March 27, 2012, 03:14:58 pm
Quote from: cameni on March 27, 2012, 01:36:54 pm
beta 12.4 drivers
Is there a version for Win XP?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 27, 2012, 04:27:09 pm
As far as I know there is no XP version yet.
Title: Re: Graphics driver issues, startup problems
Post by: jameson on March 29, 2012, 02:15:01 pm
Quote from: cameni on March 27, 2012, 01:36:54 pm
Owners of ATI 7xxx cards: Please use the beta 12.4 drivers available from here (http://benchmark3d.com/amd-catalyst-12-4-beta-8-96-15-march), reported to work with Outerra.

Others who have problems with ATI cards could give it a shot as well.
I reformatted my laptop last night and updated my ATI drivers to no avail; I then tried these beta drivers, (I installed them over my old ones) and I still crash after initialization.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 29, 2012, 03:13:34 pm
According to the log, it's a mobility 5470 card, right? Did you use it with mobility 12.2 drivers (http://www.outerra.com/forum/index.php?topic=705.msg10276#msg10276)?
Just asking since those 12.4 are desktop ones ..
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 29, 2012, 06:59:00 pm
For some reason when i switched back to 12.1 drivers for ati, it now works.The 12.4 beta didnt work,neither did the 12.3 or 12.2.I still get vehicles freezing in the air,but my drivers dont crash.I've only tested this out for 10-15 minutes, so i'll test it out later tonight.
Title: Re: Graphics driver issues, startup problems
Post by: skylab on March 31, 2012, 05:26:47 pm
Not sure whats making the ati drivers crash but its still doing it.Yesterday i got about 15 minutes of straight gametime without any crashes.Now today i crash in less then 1 minute. If theres anything else i can do ill try and help .



log         http://www.sendspace.com/file/5eic59 (http://www.sendspace.com/file/5eic59)

eng cfg   http://www.sendspace.com/file/dna2zr (http://www.sendspace.com/file/dna2zr)

world cfg http://www.sendspace.com/file/djvjy8 (http://www.sendspace.com/file/djvjy8)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 01, 2012, 03:10:26 am
Zeos, are you still getting driver crashes on your 4890 too?
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on April 01, 2012, 03:22:13 pm
Quote from: cameni on April 01, 2012, 03:10:26 am
Zeos, are you still getting driver crashes on your 4890 too?

Yes, It still happens in mountainous area's more than flatlands or by the sea.
Title: Re: Graphics driver issues, startup problems
Post by: jameson on April 03, 2012, 01:04:39 pm
Quote from: cameni on March 29, 2012, 03:13:34 pm
According to the log, it's a mobility 5470 card, right? Did you use it with mobility 12.2 drivers (http://www.outerra.com/forum/index.php?topic=705.msg10276#msg10276)?
Just asking since those 12.4 are desktop ones ..
Yes, I have tested it with the 12.2 mobility drivers too. At this point I'm just trying everything.
Title: Re: Graphics driver issues, startup problems
Post by: spatzl on May 28, 2012, 10:11:08 am
Hello! I have constantly a crash at startup. I can't launch Outerra anymore (wich makes me very very depressed, as you can think  :'( ). I removed the programm and re-installed it, without any change.

Running win7 64, q9550@3,27 ghz, Gtx 560 ti with 301.42 drivers.

I checked the list on first post (steam off, etc), but it doesn't seem to change anything...

Thanks for your amazing work  :)

Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 28, 2012, 10:18:47 am
Did you also remove (or move away) the data folder (C:\Users\Spatzl\Outerra\)?
Please check if there's a crash.log file.

Though when it doesn't invoke the crash handler, it probably crashes in the driver. Got any other graphics utility running that can display anything on the screens of other programs?
Title: Re: Graphics driver issues, startup problems
Post by: spatzl on May 28, 2012, 01:03:40 pm
Thanks Cameni, deleting the outerra folder in Users did the job !  :)

But it doesn't seems to accept my login (login failed). It worked like a charm until 10 days...
I tryed to reset my password, but it didn't work either.

Thank for your support  :)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 28, 2012, 01:15:37 pm
Because your username isn't spatzl :)
Sending PM
Title: Re: Graphics driver issues, startup problems
Post by: spatzl on May 28, 2012, 01:49:52 pm
Hello again!  :)

I reinstalled the program with correct username ( ::)). All perfect. I switched to fullscreen and 1920*1080 @60 hz (native resolution of my screen) and had again this bug: Outerra crash at startup.

I then wrote in eng.cfg fullscreen: false, and all returned fine.

I tryed with other resolution with the same result: perfect in window mode, crash in fullscreen.

PS: I don't have any crash.log, in user/.../outerra, or in the program directory itself.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 28, 2012, 02:00:21 pm
This really looks like there's another utility trying to fiddle with the screen. I'm currently looking at the ways of listing the utilities that hook into process, but it doesn't seem to be universally possible, especially on x64 systems.

In any case, this has to be found by trying. You could PM me your list of processes.
Title: Re: Graphics driver issues, startup problems
Post by: hhrhhr on May 29, 2012, 05:50:15 pm
hello.
i have some trouble with shadows:

Shadow size
cropped image
original screenshot
1024 (http://s1.hostingkartinok.com/uploads/images/2012/05/726055127a9e834fde11332541612437.jpg) (http://s1.hostingkartinok.com/uploads/thumbs/2012/05/694ea3886052b6351ed778de866b6f8e.png) (http://hostingkartinok.com/show-image.php?id=694ea3886052b6351ed778de866b6f8e)
2048 (http://s1.hostingkartinok.com/uploads/images/2012/05/4305e2f7c609dac95d78259293f18064.jpg) (http://s1.hostingkartinok.com/uploads/thumbs/2012/05/087e9614889c883203f58f22bfedc991.png) (http://hostingkartinok.com/show-image.php?id=087e9614889c883203f58f22bfedc991)
4096 (http://s1.hostingkartinok.com/uploads/images/2012/05/8dddc1bf087c821d0d7d136683c409a0.jpg) (http://s1.hostingkartinok.com/uploads/thumbs/2012/05/4eaea38a56b4bb71ff46af2b9158735c.png) (http://hostingkartinok.com/show-image.php?id=4eaea38a56b4bb71ff46af2b9158735c)
8192 (http://s1.hostingkartinok.com/uploads/images/2012/05/b5733e7f6538996e31d1ba2f5b84569d.jpg) (http://s1.hostingkartinok.com/uploads/thumbs/2012/05/b42ba59391dc9057c29d3ae19a6c710b.png) (http://hostingkartinok.com/show-image.php?id=b42ba59391dc9057c29d3ae19a6c710b)


and I also noticed that the grass does not accept the shadows:
(http://s1.hostingkartinok.com/uploads/images/2012/05/dbe4372748a2db5a71c10c245304b321.jpg) (http://s1.hostingkartinok.com/uploads/images/2012/05/0c3b9c91f7f246b7e51477c1e02fa184.jpg)


is this ok?

p.s.
video - Nvidia GTX460
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2012, 12:49:15 am
It's ok, both of these issues will be fixed with changes to how shadows are computed in near future.
Title: Re: Graphics driver issues, startup problems
Post by: Tampa on May 30, 2012, 12:53:35 pm
Hello,

since the Nvidia Driver update above 300(301.24 and 301.42) im unable to open Outerra or X-Plane, both are opengl based and think my issues is there. Both Games do startup, but crash within a second, they are there, but unresponsive. They allocate around 200 to 300MB of Ram and stay like that. I can supply system information and pictures if needed. Im thinking my problem is with opengl or its dependencies, however other opengl software like Minecraft open just fine.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2012, 01:30:21 pm
There definitely are some issues with 301.xx Nvidia drivers. However, your problem might be related to a third party utility that hooks into the processes in order to display overlay information (such as FPS or various graphics settings changeable by a shortcut key). These utilities cannot handle OpenGL programs reliably. Are you aware of any such utility running on your system? Try going through the processes and shutting down anything non-essential to see which one it is.
Title: Re: Graphics driver issues, startup problems
Post by: Tampa on May 30, 2012, 01:48:32 pm
I closed everything i could and tryed again, no luck. All im getting is a black screen.
Is there any debug i can try or a reinstall of opengl maybe?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2012, 01:58:38 pm
You could revert your drivers to an older version. There is a debug option in eng.cfg, but I'm not sure it's going to help in this case, but you can try.
Are you getting a black screen in windowed mode as well?
Title: Re: Graphics driver issues, startup problems
Post by: Tampa on May 30, 2012, 02:07:49 pm
I can try to play with the config a little, but is there really nothing i can do about opengl, i mean like dxdiag kinda just for opengl or even completly reinstall opengl?
Title: Re: Graphics driver issues, startup problems
Post by: hhrhhr on May 30, 2012, 02:12:10 pm
301.42 (clean install), gtx460 — no problem.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2012, 02:15:21 pm
You can try resetting OpenGL settings in Nvidia control panel, or do a clean install.
Title: Re: Graphics driver issues, startup problems
Post by: Tampa on May 30, 2012, 02:26:25 pm
I also
Quote from: cameni on May 30, 2012, 02:15:21 pm
You can try resetting OpenGL settings in Nvidia control panel, or do a clean install.
I dont seem to have an option for that, i would have done that already, which control panel are you referring to?
I also did a clean install, ill provide some sysinfo:
Intel i7 990X @ 4,25 GHZ, Asus Rampage III Black Edition, 6GB Kingston
Hyper-X DDR3, 2x Zotac Nvidia Geforce 580AMP 1,5gb, OCZ Revodrive 3 X2
240GB 1GBps, 1TB Western Digital Cavier Black, 3x BenQ XL2410T LCD-Monitors

INFO: GPU System info
    Graphics card: NVIDIA GeForce GTX 580
    GPU vendor ID: 10de (NVIDIA Corporation)
    GPU device ID: 1080
    OpenGL driver version: 8.17.13.0142 (nvoglv32.dll)
    OpenGL driver build number: 142

and the eng.log error i found:

INFO: Creating render state groups...
INFO: Buffer created (21) 'tr_lods_buf' size 64KB
ERROR: (DRV): Pixel-path performance warning: Pixel transfer is synchronized with 3D rendering.
INFO: Buffer created (22) 'ui_buffer' size 5120KB
INFO: Buffer created (23) 'sbox index' size 0KB
ERROR: (DRV): Buffer detailed info: Buffer object 23 (bound to GL_TRANSFORM_FEEDBACK_BUFFER_NV (0), usage hint is GL_STATIC_DRAW) will use VIDEO memory as the source for buffer object operations.
ERROR: (DRV): Buffer detailed info: Buffer object 23 (bound to GL_TRANSFORM_FEEDBACK_BUFFER_NV (0), usage hint is GL_STATIC_DRAW) will use VIDEO memory as the source for buffer object operations.
ERROR: (DRV): Buffer detailed info: Buffer object 23 (bound to GL_TRANSFORM_FEEDBACK_BUFFER_NV (0), usage hint is GL_STATIC_DRAW) will use VIDEO memory as the source for buffer object operations.
INFO: Buffer created (24) 'sbox bboxes' size 272KB
INFO: Buffer created (25) 'ub.gpu_frame_state' size 1KB
ERROR: (DRV): Buffer detailed info: Buffer object 25 (bound to GL_UNIFORM_BUFFER_EXT, usage hint is GL_STREAM_DRAW) will use SYSTEM HEAP memory as the source for buffer object operations.
ERROR: (DRV): Buffer detailed info: Buffer object 25 (bound to GL_UNIFORM_BUFFER_EXT, usage hint is GL_STREAM_DRAW) has been mapped WRITE_ONLY in SYSTEM HEAP memory (fast).
ERROR: (DRV): Buffer detailed info: Buffer object 25 (bound to GL_UNIFORM_BUFFER_EXT, usage hint is GL_STREAM_DRAW) will use SYSTEM HEAP memory as the source for buffer object operations.
INFO: (c4e) fasf
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2012, 03:11:57 pm
Those aren't actually errors, just debug messages, so nothing there.
Clean install would have reset the settings anyway, there's a restore button in Nvidia control panel for 3D settings, should apply to OpenGL as well.
Title: Re: Graphics driver issues, startup problems
Post by: Tampa on May 30, 2012, 03:28:25 pm
Done. Only thing that changed: I does now actually tell me, that the program is unresponsive. Does Outerra support Nvidia Surround Desktop and SLI ?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2012, 04:38:47 pm
There's normally nothing special to be done for SLI and surround, it's a driver thing. Several people have reported a couple of distinct problems with 301.xx drivers, and I have experienced one myself - sometimes the drivers get into a weird state and 3D slows down to a crawl, and only a restart helps. So I guess we can only report it to Nvidia at the moment, roll back to the older drivers and wait for an update.
Title: Re: Graphics driver issues, startup problems
Post by: Tampa on May 30, 2012, 04:46:16 pm
Doing that right now, out of every software i have this driver is the most annoying to fiddle with. Im going to roll back to 296.xx, that fine?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2012, 04:51:31 pm
Yes, 296 were fine and sufficient for OT.
Title: Re: Graphics driver issues, startup problems
Post by: Tampa on May 30, 2012, 05:15:12 pm
O.O ok, worth the effort, holy ***. This is better than any drug, thanks for the help!
Title: Re: Graphics driver issues, startup problems
Post by: Wawron on June 02, 2012, 10:42:38 am
I have problem with graphic drivers, they are too old. But I have problem with update. I have Radeon HD 3470 and it's hard to find latest drivers. Can anybody help me?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 02, 2012, 10:53:55 am
Well, 3470 is quite slow, but it should work nonetheless. Download drivers for your operating system here: http://support.amd.com/us/Pages/AMDSupportHub.aspx (http://support.amd.com/us/Pages/AMDSupportHub.aspx)
If you are still getting the warning after installing these, please follow the instructions in the first post (http://www.outerra.com/forum/index.php?topic=705.msg8497#msg8497)
Title: Re: Graphics driver issues, startup problems
Post by: Wawron on June 02, 2012, 03:12:54 pm
I still have problem. On the beginning I had 6.14.0010.6783 drivers version. I updated (with Moblilty Modder) to ...0010.6891, but game still didn't work. So I download drivers from here:
http://sites.amd.com/us/game/downloads/Pages/radeon_xp-32.aspx (http://sites.amd.com/us/game/downloads/Pages/radeon_xp-32.aspx)
After installation (I used Mobility Modder) version of drivers... wasn't changed :/ . I don't know what I did wrong. Maybe I try without Mobility Modder.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 02, 2012, 03:22:03 pm
Check the version of atioglxx.dll, should be 6.14.10.11631.
If it's not, you have to do a clean install.
Title: Re: Graphics driver issues, startup problems
Post by: Wawron on June 02, 2012, 03:51:45 pm
I delete all amd files, with Driver Sweeper. Then I install latest drivers. Now I am without drivers :/ . They just doesn't work!
And how to check version of atioglxx?

Folder "Ati Technologies" in C:/Program Files is empty. I don't know why, because I was installing drivers in this folder.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 02, 2012, 04:08:57 pm
It's in Windows\system32
Title: Re: Graphics driver issues, startup problems
Post by: Wawron on June 02, 2012, 04:14:31 pm
Version of atioglxx is 6.14.10.10834 . So it's good. But I still don't have driver. DxDiag and Minecraft says, that I have no drivers. I have no idea why it doesn't work.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 02, 2012, 04:20:10 pm
Catalyst 12.4 contains atioglxx.dll version 6.14.10.11631, so you have something older.

The latest mobility drivers are here:
http://www2.ati.com/drivers/mobile/12-4_mobility_vista_win7_64_dd_ccc.exe (http://www2.ati.com/drivers/mobile/12-4_mobility_vista_win7_64_dd_ccc.exe) (64 bit)
http://www2.ati.com/drivers/mobile/12-4_mobility_vista_win7_32_dd_ccc.exe (http://www2.ati.com/drivers/mobile/12-4_mobility_vista_win7_32_dd_ccc.exe) (32 bit)
Title: Re: Graphics driver issues, startup problems
Post by: Wawron on June 02, 2012, 04:45:58 pm
I have Windows XP. I try find drivers for XP.
But for XP is only that older.
I've return to old drivers. They working perfect. I don't know what's wrong with these new ones.

Woo I did it! ATI Installation Manager is a piece of shit, so I installed drivers trough device manager and all works perfect! Outerra too :D Thanks for help.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on June 05, 2012, 03:28:51 pm
Quote from: cameni on March 03, 2012, 10:32:12 am

Other graphics cards

For other chips you'll get a warning about unknown/untested manufacturer. Intel doesn't support OpenGL 3.3 and Outerra won't run on it. If you decide to run it, it will quit with an error or crash.

This is not accurate anymore. Intel HD Graphics 4000 supports OpenGL 3.3 as well as 4.0. The game starts with a black screen and nothing happens. Is this a game or driver issue?

(http://s1.directupload.net/images/120605/arqv7s22.png)(http://s7.directupload.net/images/120605/ryxrbpnk.png)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 05, 2012, 04:07:10 pm
Yes, fresh Intel drivers from May. Please attach eng.log here to see if anything's there.

Also, black screens with Nvidia and AMD cards point to other utilities that inject into applications and can't handle a more complex rendering loop like ours.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on June 05, 2012, 04:17:56 pm
But only with Ivy Bridge graphics, Sandy Bridge reports still OpenGL 3.1. The log from my attempt with the OpenGL 3.3 driver is below.

Code: [Select]
INFO: Outerra 0.7.11, build 3083 from Sun, 20 May 2012 21:00:50 GMT
INFO: Nvidia driver profile "Outerra" found...
INFO: Initializing engine...
INFO: data root directory: C:\Users\Ralf\Outerra\
INFO: Windows version: 6.1.7601
INFO: CPU info:
CPU string: GenuineIntel
CPU brand string:        Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Stepping ID: 9
Model: 10
Family: 6
Processor type: 0
Extended model: 3
Extended family: 0
Brand Index: 0
CLFLUSH cache line size: 64
APIC Physical ID: 2

INFO: GPU System info
    Graphics card: Intel(R) HD Graphics 4000
    GPU vendor ID: 8086 (Intel Corporation)
    GPU device ID: 0162
    OpenGL driver version:  (igldev32.dll)
    OpenGL driver build number: 0


INFO: Reading C:\Users\Ralf\Outerra\eng.cfg
INFO:   init timer to 1ms
INFO: Outerra window created size 1286x748
INFO: Starting JobMaster...
INFO: Creating JobMaster thread 0
INFO: Creating JobMaster thread 1
INFO: Creating JobMaster thread 2
INFO: Creating JobMaster thread 3
INFO: Creating JobMaster thread 4
INFO: Creating JobMaster thread 5
INFO: Creating JobMaster thread 6
INFO: Creating JobMaster thread 7
INFO: Event "reverse" already defined, overriding with latest definition.
INFO: Event "reverse" already defined, overriding with latest definition.
INFO: Event "steer_left" already defined, overriding with latest definition.
INFO: Event "steer_left" already defined, overriding with latest definition.
INFO: Event "accelerate" already defined, overriding with latest definition.
INFO: Event "accelerate" already defined, overriding with latest definition.
INFO: Event "steer_right" already defined, overriding with latest definition.
INFO: Event "steer_right" already defined, overriding with latest definition.
INFO: Event "elevator_up" already defined, overriding with latest definition.
INFO: Event "rudder_right" already defined, overriding with latest definition.
INFO: Event "flaps_down" already defined, overriding with latest definition.
INFO: Event "flaps_up" already defined, overriding with latest definition.
INFO: Event "elevator_down" already defined, overriding with latest definition.
INFO: Event "pause_simulation" already defined, overriding with latest definition.
INFO: Event "brake" already defined, overriding with latest definition.
INFO: Event "rudder_left" already defined, overriding with latest definition.
INFO: Event "aileron_right" already defined, overriding with latest definition.
INFO: Event "start_stop_engine" already defined, overriding with latest definition.
INFO: Event "aileron_left" already defined, overriding with latest definition.
INFO: Event "trim" already defined, overriding with latest definition.
INFO: Event "cyclic_longitudal_back" already defined, overriding with latest definition.
INFO: Event "toggle_hover_mode" already defined, overriding with latest definition.
INFO: Event "cyclic_lateral_right" already defined, overriding with latest definition.
INFO: Event "anti_torque_right" already defined, overriding with latest definition.
INFO: Event "cyclic_longitudal_forward" already defined, overriding with latest definition.
INFO: Event "cyclic_lateral_left" already defined, overriding with latest definition.
INFO: Event "anti_torque_left" already defined, overriding with latest definition.
DEBUG: (io_man) event group "player" has been activated...
INFO: Available display modes:
    320x200@60 center
    320x200@60 stretch
    320x200@60 default
    320x200@75 center
    320x200@75 stretch
    320x200@75 default
    320x240@60 center
    320x240@60 stretch
    320x240@60 default
    320x240@75 center
    320x240@75 stretch
    320x240@75 default
    400x300@60 center
    400x300@60 stretch
    400x300@60 default
    400x300@75 center
    400x300@75 stretch
    400x300@75 default
    512x384@60 center
    512x384@60 stretch
    512x384@60 default
    512x384@75 center
    512x384@75 stretch
    512x384@75 default
    640x400@60 center
    640x400@60 stretch
    640x400@60 default
    640x400@75 center
    640x400@75 stretch
    640x400@75 default
    640x480@59 default
    640x480@60 default
    640x480@60 center
    640x480@60 stretch
    640x480@73 default
    640x480@75 default
    640x480@75 center
    640x480@75 stretch
    800x600@60 default
    800x600@60 center
    800x600@60 stretch
    800x600@72 default
    800x600@75 default
    800x600@75 center
    800x600@75 stretch
    1024x768@60 default
    1024x768@60 center
    1024x768@60 stretch
    1024x768@70 default
    1024x768@75 default
    1024x768@75 center
    1024x768@75 stretch
    1152x864@60 center
    1152x864@60 stretch
    1152x864@60 default
    1152x864@75 default
    1152x864@75 center
    1152x864@75 stretch
    1280x600@60 center
    1280x600@60 stretch
    1280x600@60 default
    1280x600@75 center
    1280x600@75 stretch
    1280x600@75 default
    1280x720@60 center
    1280x720@60 stretch
    1280x720@60 default
    1280x720@75 center
    1280x720@75 stretch
    1280x720@75 default
    1280x768@60 center
    1280x768@60 stretch
    1280x768@60 default
    1280x768@75 center
    1280x768@75 stretch
    1280x768@75 default
    1280x800@60 center
    1280x800@60 stretch
    1280x800@60 default
    1280x800@75 center
    1280x800@75 stretch
    1280x800@75 default
    1280x960@60 default
    1280x960@60 center
    1280x960@60 stretch
    1280x960@75 center
    1280x960@75 stretch
    1280x960@75 default
    1280x1024@60 default
    1280x1024@75 default

INFO:
ERROR: soundman: Open capture device failed!
INFO: Sound system information
    Using OpenAL device (DirectSound Default)
    ALC_FREQUENCY: 44100
    ALC_REFRESH: 43
    ALC_SYNC: 0
    ALC_MONO_SOURCES: 255
    ALC_STEREO_SOURCES: 1


DEBUG: job "sndfile_load_task" processed in 250ms
DEBUG: job "sndfile_load_task" processed in 253ms
INFO: Active modules:
C:\Program Files (x86)\Outerra\Anteworld\outerra.exe (Outerra s.r.o, Anteworld), version .   
C:\Program Files (x86)\Outerra\Anteworld\CrashRpt.dll (Unknown Company, CrashRpt), version 1.2.0.10
C:\Program Files (x86)\Outerra\Anteworld\c4e.dll (Unknown Company, Unknown Product), version unknown
C:\Program Files (x86)\Outerra\Anteworld\OpenAL32.dll (Unknown Company, Unknown Product), version unknown
C:\Windows\system32\nvapi.dll (NVIDIA Corporation, NVIDIA Windows drivers), version 8.17.13.0142

INFO: renderer: thread started...
INFO: Searching suitable pixel format...
INFO: Pixel format has been found: 7
INFO: Setting pixel format
INFO: Creating temporary OpenGL rendering context
INFO: Setting temporary rendering context as current
INFO: Creating main OpenGL rendering context
INFO: Setting main rendering context as current
INFO: OpenGL renderer information
    vendor: Intel
    renderer: Intel(R) HD Graphics 4000
    version: 3.3.0 - Build 8.15.10.2761
    renderer: 3.30 - Intel Build 8.15.10.2761
    GL_MAX_BINDABLE_UNIFORM_SIZE_EXT: 0
    GL_MAX_VERTEX_BINDABLE_UNIFORMS_EXT: 0
    GL_MAX_GEOMETRY_BINDABLE_UNIFORMS_EXT: 0
    GL_MAX_FRAGMENT_BINDABLE_UNIFORMS_EXT: 0
    extensions:
INFO: Buffer created (1) 'dummy_ati' size 16KB
INFO: Buffer created (2) 'renderer_vtx_vbo' size 48KB
INFO: renderer: OpenGL initialized...
INFO: creating window manager...
DEBUG: Loading texture ("textures\default.dds")...
INFO: (WM) Loading font "ui/default.fnt...
DEBUG: Loading texture ("ui/default_0.dds")...
INFO: (WM) Loading font "ui/default_mono.fnt...
INFO: (WM) Loading font "ui/default_bold.fnt...
DEBUG: job "tex2d_loader_job" processed in 117ms
DEBUG: Loading texture ("ui/default_mono_0.dds")...
DEBUG: job "tex2d_loader_job" processed in 120ms
DEBUG: Loading texture ("ui/default_bold_0.dds")...
DEBUG: job "tex2d_loader_job" processed in 116ms
DEBUG: job "tex2d_loader_job" processed in 83ms
INFO: Reading C:\Users\Ralf\Outerra\world.cfg
INFO: Initializing worldview ...
INFO: (WM) Loading font "ui/hud.fnt...
DEBUG: (io_man) event group "ufo" has been activated...
DEBUG: (player) interactor "ufo" activated...
INFO: Starting main loop...
DEBUG: job "tex2d_slice_loader_job" processed in 54ms
INFO: Buffer created (3) 'mpr.road' size 0KB
INFO: Buffer created (4) 'mpr.road' size 0KB
DEBUG: job "tex2d_slice_loader_job" processed in 73ms
DEBUG: job "tex2d_slice_loader_job" processed in 133ms
INFO: Buffer created (5) 'mpr.road' size 0KB
DEBUG: job "tex2d_slice_loader_job" processed in 200ms
INFO: Buffer created (6) 'mpr.stars' size 2084KB
DEBUG: job "tex2d_slice_loader_job" processed in 268ms
INFO: Buffer created (7) 'mpr.aux' size 0KB
INFO: Buffer created (8) 'mpr.aux' size 0KB
INFO: Buffer created (9) 'mpr.aux' size 88KB
DEBUG: job "tex2d_slice_loader_job" processed in 352ms
INFO: Buffer created (10) 'mpr.aux' size 76KB
INFO: Buffer created (11) 'mpr.aux' size 1584KB
INFO: Buffer created (12) 'ub.frac_params' size 1KB
INFO: Buffer created (13) 'pkg::instances' size 896KB
INFO: Buffer created (14) 'pkg bboxes' size 512KB
DEBUG: job "tex2d_slice_loader_job" processed in 355ms
DEBUG: job "tex2d_slice_loader_job" processed in 398ms
DEBUG: job "tex2d_slice_loader_job" processed in 424ms
DEBUG: job "tex2d_slice_loader_job" processed in 484ms
DEBUG: job "tex2d_slice_loader_job" processed in 510ms
DEBUG: job "tex2d_slice_loader_job" processed in 512ms
DEBUG: job "tex2d_slice_loader_job" processed in 516ms
DEBUG: job "tex2d_slice_loader_job" processed in 520ms
DEBUG: job "tex2d_slice_loader_job" processed in 527ms
DEBUG: job "tex2d_slice_loader_job" processed in 542ms
DEBUG: job "tex2d_slice_loader_job" processed in 543ms
DEBUG: Loading texture ("textures/AustrianPine.dds")...
DEBUG: job "tex2d_slice_loader_job" processed in 565ms
DEBUG: job "tex2d_loader_job" processed in 600ms
DEBUG: job "sndfile_load_task" processed in 605ms
DEBUG: job "sndfile_load_task" processed in 613ms
DEBUG: job "sndfile_load_task" processed in 656ms
DEBUG: job "sndfile_load_task" processed in 691ms
DEBUG: job "sndfile_load_task" processed in 782ms
DEBUG: job "sndfile_load_task" processed in 822ms
DEBUG: job "sndfile_load_task" processed in 859ms
DEBUG: job "sndfile_load_task" processed in 868ms
DEBUG: job "sndfile_load_task" processed in 922ms
DEBUG: job "sndfile_load_task" processed in 923ms
DEBUG: job "sndfile_load_task" processed in 928ms
DEBUG: job "sndfile_load_task" processed in 930ms
DEBUG: job "sndfile_load_task" processed in 942ms
DEBUG: job "sndfile_load_task" processed in 950ms
DEBUG: Loading texture ("ui/hud_0.dds")...
DEBUG: job "tex2d_loader_job" processed in 971ms
DEBUG: job "tex2d_slice_loader_job" processed in 856ms
DEBUG: job "tex2d_slice_loader_job" processed in 857ms
DEBUG: job "tex2d_slice_loader_job" processed in 857ms
DEBUG: job "tex2d_slice_loader_job" processed in 858ms
DEBUG: job "tex2d_slice_loader_job" processed in 859ms
DEBUG: job "tex2d_slice_loader_job" processed in 859ms
DEBUG: job "tex2d_slice_loader_job" processed in 860ms
DEBUG: Loading texture ("textures/rotrandom2.dds")...
DEBUG: job "tex2d_slice_loader_job" processed in 861ms
DEBUG: job "tex2d_loader_job" processed in 641ms
INFO: Buffer created (15) 'texture_widget' size 18KB
INFO: Initializing framebuffer
size: 1280x720
fulscreen: 0
msaa: 1
swap_interval: 2
INFO: Buffer created (16) 'buffer framebuffer' size 900KB
INFO: creating another buffer for capture
INFO: Buffer created (17) 'buffer framebuffer' size 900KB
INFO: creating another buffer for capture
INFO: Buffer created (18) 'buffer framebuffer' size 900KB
INFO: creating another buffer for capture
INFO: Buffer created (19) 'buffer framebuffer' size 900KB
INFO: creating another buffer for capture
INFO: Buffer created (20) 'unknown_buffer' size 80KB
INFO: Creating render state groups...
INFO: Buffer created (21) 'tr_lods_buf' size 64KB
INFO: Buffer created (22) 'ui_buffer' size 5120KB
INFO: Buffer created (23) 'sbox index' size 0KB
INFO: Buffer created (24) 'sbox bboxes' size 272KB
INFO: Buffer created (25) 'ub.gpu_frame_state' size 1KB
INFO: shader s0CF569C31C2FB1FF402B855A911817DE5462D419 compiled succesfully
INFO: shader s3B2E8FCD6074C9DEE852132187655405B21187E0 compiled succesfully
INFO: shader sD3A383732BC2BEB51B8A3A4CAAEA74D9C44D0669 compiled succesfully
INFO: shader sA3E3B7FF75ECCF75FD4C29D60E64C33F0043338B compiled succesfully
INFO: shader s1AB429DCD3B93FA828B95B3E9992353C0F18F559 compiled succesfully
INFO: shader s0CF569C31C2FB1FF402B855A911817DE5462D419 compiled succesfully
INFO: shader s00B82EBD489D96EFCA481CD7F65125E149F766FF compiled succesfully
INFO: shader sF518B87DAEF20C39F037C6B0F431FB85E024560A compiled succesfully
INFO: shader s9103C6407E2080545F6124BF7F52E19D06FE8E2F compiled succesfully
INFO: Buffer created (26) 'unknown_buffer' size 64KB
INFO: shader s0CF569C31C2FB1FF402B855A911817DE5462D419 compiled succesfully
ERROR: error compiling the program `tree_renderer'
ERROR: 0:1653: 'Error' : Cannot offset into the vector
ERROR: 0:1653: 'Error' : Cannot offset into the vector
ERROR: 0:1654: 'Error' : Cannot offset into the vector
ERROR: 0:1654: 'Error' : Cannot offset into the vector
ERROR: 0:1654: 'constructor' : too many arguments


ERROR: aborted
INFO: Exiting renderer thread...
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 05, 2012, 04:42:18 pm
Some shaders fail to compile, and those zero-sized max counts don't look good either. I hope Intel doesn't just declare support of some of the features but sets the numbers of corresponding entities to zero, an old trick.

Ok, we need to dig out a supported Intel integrated graphics computer and test it there. Thanks for the report.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on June 05, 2012, 05:13:14 pm
It seems the driver is lacking GL_EXT_bindable_uniform extension. Could this make an issue?

Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 06, 2012, 08:22:04 am
Uniform buffers are core functionality of OpenGL 3.3, GL_EXT_bindable_uniform is an older extension that doesn't have to be supported. We will update the logs to show constants from the core instead of the extension.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on June 06, 2012, 09:23:47 am
http://delphigl.de/glcapsviewer/generatereport.php?reportID=263 (http://delphigl.de/glcapsviewer/generatereport.php?reportID=263)
http://delphigl.de/glcapsviewer/generatereport.php?reportID=262 (http://delphigl.de/glcapsviewer/generatereport.php?reportID=262)


Here you can see all supported extensions from the current OpenGL 3.3/4.0 driver.
Title: Re: Graphics driver issues, startup problems
Post by: elfootman on June 17, 2012, 11:15:10 am
I was having this OpenGL 3.3 subsystem error. I have a ATI 5870 and 12-4 drivers. I rolled back to 12-2 drivers and Now I'm able to open outerra again.
Just giving a heads up.
Title: Re: Graphics driver issues, startup problems
Post by: claydigger on July 13, 2012, 03:10:41 pm
Hi,

I have the AMD Radeon 7970m and I installed the latest drivers, but I still can't seem to get past the loading screen without a crash window to display.  I was wondering how I could fix this.

Thanks!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 13, 2012, 03:29:41 pm
Please find eng.log (should be in your home/outerra dir) and PM it to me.
Title: Re: Graphics driver issues, startup problems
Post by: JediGameFreak on July 19, 2012, 06:41:48 pm
Hi there, I'm using a Nvidia GTX 285M with the latest drivers but after starting the game it goes black and stops responding.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 20, 2012, 12:55:23 am
Black screen usually means that you are using a utility that interferes with the game. Please find and turn off the app, there's an incomplete list in the first post of this thread under Black screen, crash ... section.

Please also post your eng.log from the data directory, it should be listing the hooked programs.
Title: Re: Graphics driver issues, startup problems
Post by: JediGameFreak on July 20, 2012, 06:03:03 pm
Alright, not sure what program is interfering so here's the eng.log
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 21, 2012, 02:04:40 am
These are the candidates:
Code: [Select]
C:\Windows\system32\wbload.dll (Unknown Company, Unknown Product), version unknown
C:\Program Files (x86)\Stardock\MyColors\WBLIND.dll (Stardock Corporation, WindowBlinds), version 7.1
C:\Program Files (x86)\Stardock\MyColors\wbhelp.dll (Stardock.Net, Inc, WindowBlinds 4 for Win32 x86 machines), version 4.01
C:\Program Files\Alienware\Command Center\AlienFXHook.dll (Alienware Corp., AlienFXHook for 32 bits), version 1, 0, 59, 0
Alienware was caught doing bad things in the past, so start with disabling that one first, but WindowBlinds may be causing those issues as well.
Title: Re: Graphics driver issues, startup problems
Post by: Watow on August 03, 2012, 09:40:10 pm
Hey there, I've been having some trouble starting mine up too, Windows runs it for a few seconds in a medium sized window mode, and gives me a "outerra.exe has stopped working" I've had the drivers issue before And I made everything was up to date with my AMD HD 6870 Graphics card, I know i meet all the minumum requirements, please help me out!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 04, 2012, 01:50:13 am
Please find your eng.log file (by default in your home dir/outerra, e.g. c:\users\<yourname>\outerra\eng.log) and attach it here.
Title: Re: Graphics driver issues, startup problems
Post by: Watow on August 04, 2012, 11:32:07 am
Here it is, thank you for your time, in advance. :)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 04, 2012, 11:40:37 am
Hmm that stops way too soon, the program doesn't even get to the phase when it checks the loaded modules. Are you using any antivirus programs or some special utilities?

Anyway, I noticed that the window size it uses is non-standard, meaning the configuration files were altered. Please delete Z:\DN\eng.cfg and Z:\DN\world.cfg files, the program will use default settings. If it does not help, attach the new eng.log.
Title: Re: Graphics driver issues, startup problems
Post by: Watow on August 04, 2012, 12:23:21 pm
I was unable to find a world.cfg file in /DN/ however I did delete eng.cfg and it went back to the outerra.exe has stopped working
I am using ESET antivirus software, I will turn it off from now on when handling outerra and it's various associated programs if it will help.
New eng.log looks unchanged I will link it again.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 04, 2012, 12:32:51 pm
This is a bit odd. I'll have to move the detection of hooked modules to the beginning, because currently it terminates before it gets there.
Did you try to reinstall it to a different folder?
Title: Re: Graphics driver issues, startup problems
Post by: Watow on August 04, 2012, 01:58:56 pm
Odd, I reinstalled it into my D drive, my Z: drive was a solid state so maybe it have some sort of confliction???
Anyways it works great now, thanks a bunch! Can't wait to start testing!
Title: Re: Graphics driver issues, startup problems
Post by: GeneralLee131 on August 15, 2012, 01:19:05 pm
For me anyways the game blackscreens on the new GeForce 304.79 Beta drivers. It worked fine (apart from some artifacts) on 285.79. Just a heads up if ya'll didn't already know.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 15, 2012, 02:31:30 pm
Yes it's known, beta 304 drivers are buggy. New beta 305 are fine.
Title: Re: Graphics driver issues, startup problems
Post by: GeneralLee131 on August 15, 2012, 05:56:22 pm
Oh i had no idea 305.xx was available yet, on Geforce's beta drivers page they show up to 304.79. I had to do some hunting to find them. Thanks for the tip cameni! :)
Title: Re: Graphics driver issues, startup problems
Post by: djt on August 16, 2012, 01:03:42 am
Quote from: GeneralLee131 on August 15, 2012, 05:56:22 pm
Oh i had no idea 305.xx was available yet, on Geforce's beta drivers page they show up to 304.79. I had to do some hunting to find them. Thanks for the tip cameni! :)


The latest are the v305.67's which can be found here -

http://www.nvidia.com/content/devzone/opengl-driver-4.3.html (http://www.nvidia.com/content/devzone/opengl-driver-4.3.html)
Title: Re: Graphics driver issues, startup problems
Post by: kzfr on August 19, 2012, 11:44:48 am
Cant run game - its say "checking for a new version" but when i click ESC i see a menu, options, and many (background is a black) only menu is visible and windows "checking..."
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 19, 2012, 01:18:35 pm
Please try if you can reach http://outerraworld.com/appdata/Anteworld/version (http://outerraworld.com/appdata/Anteworld/version) in browser. If yes, check your proxy settings in Internet Options.
Title: Re: Graphics driver issues, startup problems
Post by: kzfr on August 19, 2012, 01:21:30 pm
Thank you for fast reply!
I see only white site with "0.7.11.2968-3100" in text not a link.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 19, 2012, 01:29:22 pm
That's ok, that's how it should be :)

Did you check the connection settings in Internet Options?
Please find your eng.log (by default in your home\outerra dir).
Title: Re: Graphics driver issues, startup problems
Post by: kzfr on August 19, 2012, 01:42:42 pm
Sorry problem solved!
My Comodo Firewall was off but settings block a outerra and i cant join in. When i run again Comodo Firewall its popup "outerra - allow or blocked?"
Thank you for a help!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 19, 2012, 01:52:54 pm
Control panel, Internet options, Connections tab, click LAN settings.

The problem probably is that Outerra needs a direct connection in order to download world data, that part doesn't support proxy servers.
Title: Re: Graphics driver issues, startup problems
Post by: ThirdTechLister on August 26, 2012, 09:24:00 pm
Crash on launch here. Removed Comodo, closed MSI Afterburner, etc. i5 2500k/ HD5770, Windows 7 x64/Cat. 12.7 beta drivers.

Halp plx.
eng.log http://pastebin.com/stLihzn4 (http://pastebin.com/stLihzn4)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 27, 2012, 02:31:19 am
Does it bring up the crash report dialog & did you send it? If it doesn't, please check if there is a crash.log file.

The eng.log seems to end somewhere around the sound initialization routine, is your sound card something special?
Title: Re: Graphics driver issues, startup problems
Post by: ThirdTechLister on August 27, 2012, 03:22:26 am
It does bring it up, almost immediately, I see the outline of the window it's going to draw, and then bam, the crash report dialog. I did send it, probably more than once, before and after disabling the potential suspects, Comodo/MSI Afterburner/anything else that appeared in the loaded modules that wasn't in the Anteworld path. And no, I don't think it's something special, just an onboard realtek chip. I can attach a dxdiag if you'd like.

-Cheers
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 27, 2012, 03:33:07 am
Ok, please send it once more and put something (like your nickname) into the description so I can identify it.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 27, 2012, 04:03:20 am
It crashes in aticfx32.dll which is a part of ATI drivers, but not the OpenGL driver itself. That can mean two things - either there are some conflicting settings in Catalyst, or the aticfx32.dll is outdated (can you check its version? should be in windows\system32).

Things that can help - resetting Catalyst settings, or a clean uninstall of Catalyst, running DriverSweeper after restart.

Btw is it a crossfire setup?
Title: Re: Graphics driver issues, startup problems
Post by: ThirdTechLister on August 27, 2012, 04:17:55 am
aticfx32.dll is version 8.17.10.1136. I'm not using a crossfire setup, although I likely have the CAP profiles installed. The CAT version is 12.7 beta, and the CAPs were the latest at the time I installed the 12.7 beta. I thought I did a clean install of the drivers when I installed them(fresh windows, fresh CAT) but I will certainly do the clean sweep install if you think it might resolve my issue.

TIA
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 27, 2012, 04:43:43 am
Hmm that version seems to be ok, higher than the version I have got from 12.6.

Googling "aticfx32.dll crash" I've found several reports of crashes happening in various games, one of them had it resolved by deleting the profiles.

Btw there's already 12.8 CAT too.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 27, 2012, 05:09:46 am
Ok, so with your report with 12.8 it still crashes in aticfx32.dll. However, I noticed two hooks there:

C:\Program Files (x86)\Dexpot\hooxpot.dll (Dexpot GbR, Dexpot), version 1.6.0.0
C:\Program Files (x86)\DisplayFusion\Hooks\AppHookx86_1B4212DF-96C6-4A24-8B68-EEB71D88FFDA.dll (Binary Fortress Software, AppHook), version 4.1.0.17
Title: Re: Graphics driver issues, startup problems
Post by: ThirdTechLister on August 27, 2012, 05:29:29 am
Unless I've gone blind, I don't see aticfx32.dll anymore, but rather aticfx64.dll in \windows\System32. Dexpot and Display Fusion have been uninstalled, and I believe I sent you my latest en.log.

TYVM for the help, as you can see, I badly want to try this.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 27, 2012, 05:37:32 am
aticfx32.dll is listed in the crash dump, loaded from c:\windows\system32\aticfx32.dll
Title: Re: Graphics driver issues, startup problems
Post by: ThirdTechLister on August 27, 2012, 04:29:48 pm
Sent my latest crash report with a link to a picture of my System32 folder showing no aticfx32.dll. A thought occurred to me last night, if that .dll is for crossfire, and I'm not using crossfire, can I just get rid of it(or aticfx64.dll since it seems to have replaced the 32 one)? I tried to, but Windows reported that the DWM(Desktop Window Manager) is using it. Weird. Maybe I'll remove it in safe mode.

edit: Guess I broke something, lol. Couldn't find my Win7 disk, so I installed Win8, same error? There's not a clear indication on my end what the problem/solution might be, but I'm willing to give any suggestions a shot.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 27, 2012, 05:46:12 pm
The crash report insists that it crashed in aticfx32.dll. I think 64-bit Windows does some aliasing to separate 64-bit and 32-bit components, and the dll will be somewhere in sysWOW64, but for 32-bit programs it will appear as if coming from system32.

What's odd is that aticfx32.dll is supposed to be a DirectX driver, that should not be even loaded for Outerra. It seems to get loaded with something else. Do you have any other processes apart from the default Windows ones that you could shut down? Any utilities showing overlay text over other windows, or install hotkeys, stuff like that.
Title: Re: Graphics driver issues, startup problems
Post by: ThirdTechLister on August 27, 2012, 07:22:56 pm
I've tried shutting down any extraneous apps to no avail, thus far. I did discover that aticfx64.dll is in \windows\System32 and aticfx32.dll is in \windows\syswow64, which to me, seems backwards, but is only the case since 12.8. As of 12.7b, their names or positions were reversed, afaik. Let me try uninstalling Lucidlogix Virtu.

Nope. No difference.

Tempting to re-install windows/cat on another drive and see if a totally fresh install will work.
I guess I'll try that later today.

Edit: I formatted a drive, installed windows 7 x 64, and the chipset drivers(Net/Sound/Graphics) + CAT 12.7b. I tried CAT 12.8, but it throws up an error about not having any options to configure, so I guess it doesn't like my HD 5770. Sent the error logs in.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 30, 2012, 02:01:04 pm
Btw we have a 5770 card for testing and it works well, on Windows 7 x64. If it's not a hardware error then I don't know what it could be.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on September 02, 2012, 03:02:04 pm
 Anteworld 0.7.12.3212 error with Intel HD graphics 4000:


(http://s7.directupload.net/images/120902/h5i3kff5.png)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 02, 2012, 03:06:54 pm
Intel graphics is not yet supported, but we are actively working with Intel OpenGL team to get their drivers fixed.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on September 02, 2012, 03:39:53 pm
Should I mail them why it doesn't work?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 02, 2012, 03:49:55 pm
Nope, their internal drivers already get farther past the error you are getting, but there's still a lot of stuff that needs to be fixed there before it becomes usable.
Title: Re: Graphics driver issues, startup problems
Post by: ThirdTechLister on September 02, 2012, 04:47:22 pm
Quote from: cameni on August 30, 2012, 02:01:04 pm
Btw we have a 5770 card for testing and it works well, on Windows 7 x64. If it's not a hardware error then I don't know what it could be.

To follow up, it works for me in Win7x64 with Catalyst 12.1. I've yet to try to see at which point it fails, though I do intend to check. I'll add my results as they come, Again, many thanks for all your help.

So:
Win7x64 Cat 12.1 = Works
              Cat 12.7 = Fails
              Cat 12.8 = Fails

Win8x64 Cat 12.8 = Fails
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on September 04, 2012, 07:54:23 am
Quote from: cameni on September 02, 2012, 03:49:55 pm
Nope, their internal drivers already get farther past the error you are getting, but there's still a lot of stuff that needs to be fixed there before it becomes usable.


I updated my driver to 15.28.2.64.2817 and the error message is gone. In fact this is the first time I see a picture but there is no response.

(http://s1.directupload.net/images/120904/ovjsluey.png)


Some progress at least. No black screen and no error message.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 04, 2012, 08:54:24 am
There still may be some error messages in the eng.log
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on September 04, 2012, 09:07:46 am
I have attached the log.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on September 05, 2012, 11:29:44 am
Did you found something wrong in it?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 05, 2012, 11:45:08 am
Well it deadlocks on GL sync mechanisms, which was one of the bugs that was found by us and Intel GL devs already. The public driver is obviously older than the one they are using internally, where a couple more bugs were fixed.

There's no point in trying to find the solution here since we are working directly with them, as soon as the drivers start working we will put up a notice about it. But as I said, there's a lot of issues there that are hard to debug, so it will take a while.
Title: Eyefinity resolution
Post by: eisenopferd on September 18, 2012, 09:19:56 am
Hi There,
its my first post here. I´ve a simulation cockpit with a AMD 6950 and a 5x1 Eyefinity Group (6400x1024). AMD Driver 12.8 / win7/32
I only can set a screen resolution up to 1280x1024. Do I have to set somethin in a ini-file to be able to use other resolutions?
I have 2 grafic cards active but the 6950 is the main screen. Is this a problem?

Thanks
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 18, 2012, 09:25:43 am
I have no experience with Eyefinity, but those resolutions are what is reported to us as available. Maybe something needs to be set in the control panel for the driver to expose it to OpenGL programs?

But you can try to edit eng.cfg (in your outerra data dir) and set the desired resolution there.
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on September 18, 2012, 09:27:53 am
Thanks. I will try and report
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on September 18, 2012, 09:43:52 am
Quote from: cameni on September 18, 2012, 09:25:43 am
I have no experience with Eyefinity,

I think you need to have a few of those around the office.. To help make the coding faster.... Great Excuse.
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on September 19, 2012, 02:22:20 am
Quote from: cameni on September 18, 2012, 09:25:43 am
I have no experience with Eyefinity, but those resolutions are what is reported to us as available. Maybe something needs to be set in the control panel for the driver to expose it to OpenGL programs?

But you can try to edit eng.cfg (in your outerra data dir) and set the desired resolution there.

Yes ist works. After editing the eng.cfg file the resolution is used, fullscreen or window.
But when I go in grafic settings it is resetted.

It cant be a problem with the driver because x-plane uses opengl too and is offering the possible resolution in the grafic settings.

Another question: Is it possible to synchronize 2 running outerra pc`s and uns one only to display the instruments of the plane?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 19, 2012, 03:17:56 am
There are two sources of possible resolutions list - from OpenGL and from Windows. AFAIK we are using the one from Windows now.
Does it reset? That's a bug, current resolution is normally added to the list.

Quote
Is it possible to synchronize 2 running outerra pc`s and uns one only to display the instruments of the plane?
Not yet but it's going to be developed in near future for other projects running Outerra. Another supported option will be separate frustums rendered on the same machine.

Another relevant thing, looking at your setup, is going to be the spherical and cylindrical projection.
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on September 19, 2012, 03:46:20 am
Quote from: cameni on September 19, 2012, 03:17:56 am
There are two sources of possible resolutions list - from OpenGL and from Windows. AFAIK we are using the one from Windows now.
Does it reset? That's a bug, current resolution is normally added to the list.
Yes. I only have to go into the grafic settings and without changing anything the resolution is resetted to 640x480 at the next start.

Quote
Quote
Is it possible to synchronize 2 running outerra pc`s and uns one only to display the instruments of the plane?
Not yet but it's going to be developed in near future for other projects running Outerra. Another supported option will be separate frustums rendered on the same machine.

Another relevant thing, looking at your setup, is going to be the spherical and cylindrical projection.

Do I understand this right? Another frustum or view-window at the same pc? This would be perfect.
I dont use a projector displaying at a curved screen, so its not necessary to correct any dissortion.
But normaly 3d programs are displaying a flat picture like looking through a window frame. Is This right?
In my setup I`m bending this single 6720x1024 picture around my viewpoint. So I allways get dissortions at the wide ends of the picture. The dissortions will rise wenn the viewing angle will get bigger.

The perfect solution would be to display a surrounding view like a panoramic picture over 180° or more. Is this possible?

The other solution could be to display 5 frustums (I hope I understand this thing right) looking in 5 different directions (0°, -45°, -90°, 45°, 90°)
In professional sims this feature is used but with many seperate pc`s.

But let me make this clear: The image of outerra in this setup looks great!

/Hendrik/
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 19, 2012, 04:19:54 am
Well, your display setup is approximating a cylindrical projection, so when you use the (future) cylindrical projection option you will get rid of the distortion, as long as your FOV is set up correctly. At the moment the software doesn't know anything about your physical setup, and by default it expects that your picture is on a flat wall with given FOV. From that discrepancy (mismatched FOV and physical vs. rendered display geometry) arises the distortion.

Cylindrical projection (or surround view as you call it) can be used to approximate your piecewise-curved display, it will be more effective than 5 frustums. Separate frustums are more suitable where you really need separate cameras/views, because these may be overlapping or with gaps and thus generally require a separate rendering pass. Whereas a curved projection can do with just one rendering pass.
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on September 19, 2012, 05:38:53 am
Hi Cameni,

just to make it claer. I had this discussion with the X-Plane Guys too. When I use a projector (made for a flat surface) shining on a curved screen this will result in disortions which has to be corrected. This correction is build in in X-Plane. But the rendering inside is still a flat image and only 179° fov is possible.

With cylindrical projection (inside the rendering) it should be possible to display a 360° view on one single output window. Is this correct? And you will try to implement this in outerra???
This is big stuff...

/Hendrik/
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 19, 2012, 06:02:34 am
Yes, we will have cylindrical/spherical projection with that capability in OT. Just to explain (also for others) - this thing can be handled on two levels: as an image post-processing effect that re-projects a flat-wall image to a curved surface, or a direct projection of geometry to a curved surface.

The former is limited to <180° because one simply can't project 180° or more on a flat surface to start with, and it also loses information due to picture compression. The latter operates directly in the geometry projection stage, and it can achieve angles greater than 180° (even complete 360° with special handling) without information loss. But it also has some disadvantages: the hardware rasterizer is still linear, so the geometry has to be finely or adaptively tesselated for it to work without noticeable artifacts. However, in OT the terrain tesselation is dynamic so this is not a problem there. On objects close to the viewer it could show up if they weren't tesselated sufficiently, but modern hardware tesselation can be used here to automatically refine the geometry as needed.
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on September 19, 2012, 06:18:36 am
Great! Perhaps there`s no other game supporting this feature...

Thanks
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on September 19, 2012, 10:08:00 am
I will keep posting this until I have the money, space and time to make it a reality.
(http://i.imgur.com/Ln6BY.png)

Just as an off the cuff question. Would it be possible to shift the "center" or main viewpoint of the cylinder to a different screen at will. Making my multi-control design complete? (IE walking the screen in front of the keyboard and mouse is main. Get in a vehicle and the cockpit centers around the screen with the wheel and pedals. Same with an aircraft)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 19, 2012, 10:24:12 am
You mean setting 0° (or the forward vector) when switching to a different main display dynamically? Yes.
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on September 19, 2012, 10:43:34 am
Great.. Now to just buy six 50" televisions and build the rig to hold them and the insane PC to run them all. and buy a place to put it.

Title: Re: Graphics driver issues, startup problems
Post by: djt on September 28, 2012, 02:35:04 pm
I gave the new Catalyst 12.9 betas a try last night to see if there were any improvements with Outerra.  I can get through the log-on process and update without problems but after the update on the final loading of the program I get a Windows error message -

exception msg: OpenGL error: shader compilation failed: matbaked2 last RL: eng::main_loop@eng\eng.cpp(519)


Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 28, 2012, 03:43:02 pm
Aren't there more error messages preceding it in the eng.log?
Title: Re: Graphics driver issues, startup problems
Post by: djt on September 28, 2012, 05:08:04 pm
Quote from: cameni on September 28, 2012, 03:43:02 pm
Aren't there more error messages preceding it in the eng.log?

Yes, sorry I should have included it above but here it is.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 07, 2012, 12:56:15 pm
Latest update (3333) works around the 12.9 beta driver bug.
Title: Re: Graphics driver issues, startup problems
Post by: Sergesosio on October 07, 2012, 02:51:36 pm
I have a crash on startup.

i got 64bit windows 7 with a AMD FirePro 4000M graphics card.
I couldn't find my graphics card in the list on the site to download drivers, but it's a new graphics card and a new computer so i don't think they are outdated.

Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 07, 2012, 03:02:12 pm
There are several external programs hooked into outerra.exe:

c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoFeedb.dll (DigitalPersona, Inc., DigitalPersona Pro), version 5.2.0.5092
C:\Program Files\WIDCOMM\Bluetooth Software\SysWOW64\BtMmHook.dll (Broadcom Corporation., Bluetooth Software), version 6.5.1.2300
c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoSet.dll (DigitalPersona, Inc., HP ProtectTools Security Manager), version 5.3.0.694

Please try to close these programs and run Outerra again. One of them may be interfering with the decoupled rendering loop.
Title: Re: Graphics driver issues, startup problems
Post by: djt on October 09, 2012, 08:23:16 pm
Quote from: cameni on October 07, 2012, 12:56:15 pm
Latest update (3333) works around the 12.9 beta driver bug.

Thanks for the heads-up cameni, I'll give it a try with the 7970 when I get a chance.
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 03, 2012, 10:29:43 am
Any chance for a OpenGL Outerra download for us who have 3.1 support only??
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 03, 2012, 10:34:02 am
What graphics card is it?
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 03, 2012, 10:39:10 am
Intel HD 3000 graphics on an Intel i5 2,5 ghz (its a laptop)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 03, 2012, 10:50:45 am
Technically, Intel has 3.3 drivers for 3000 chipset http://www.geeks3d.com/20120501/intel-hd-graphics-driver-v2712-for-sandy-and-ivy-bridge-processors/ (http://www.geeks3d.com/20120501/intel-hd-graphics-driver-v2712-for-sandy-and-ivy-bridge-processors/)

In practice these do not work with Outerra at all, too buggy and lots of missing stuff. However, we are working with Intel OpenGL team on resolving the issues in their graphics drivers so that OT can eventually run. But there's a lot of bugs and they are extremely hard to locate and isolate, then report and fix on their side. So I reckon it will take some time before we get there. Currently we can see a featureless earth-ball with orange sky :)

Not sure if the 3000 series will be supported though, there may be some hw limitations (they may be also in 4000, for that matter).
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 03, 2012, 11:00:59 am
I see...Anyway keep developing!
Also did outerra run on OpenGL 3.3 from the begining? If not I hope you have that install somewhere.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 03, 2012, 11:15:28 am
When we started it ran on OpenGL 1.2 (veery early, super ugly version, no data for it). There never was a 3.1 version though, we went directly to 3.3, there's a lot of stuff added.

Besides, those 3.1 drivers aren't really fully conforming, it probably would not run on those even if we had such a version.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on November 03, 2012, 03:27:56 pm
Quote from: cameni on November 03, 2012, 10:50:45 am
Technically, Intel has 3.3 drivers for 3000 chipset http://www.geeks3d.com/20120501/intel-hd-graphics-driver-v2712-for-sandy-and-ivy-bridge-processors/ (http://www.geeks3d.com/20120501/intel-hd-graphics-driver-v2712-for-sandy-and-ivy-bridge-processors/)


That's wrong, Sandy Bridge/HD3000 only supports OpenGL 3.1. For OpenGL 3.3 or 4.0 support HD2500/HD4000 is required.
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 04, 2012, 05:07:44 am
Darn! So there is no chance of OpenGL 3.3 on HD3000?
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on November 04, 2012, 12:59:46 pm
Pretty sure no chance. Intel itself only mentions OpenGL 3.1, every tool reports it. Maybe there is some hardware limitation in Sandy Bridge. Here is a good overview: http://downloadmirror.intel.com/22083/eng/releasenotes_gfx_2875-64.pdf (http://downloadmirror.intel.com/22083/eng/releasenotes_gfx_2875-64.pdf)

And to be honest, the HD3000 would be too slow for Outerra. Even the HD4000 might be too slow.
Title: Re: Graphics driver issues, startup problems
Post by: f3n3k on November 04, 2012, 01:11:16 pm
hello,
I have a problem with the game, when I run it, a black screen appears
Here is the log file
I also tried to reinstall the game, my drivers and removed the videos of parameters users
but still the same thing

thank you in advance for your help;)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 04, 2012, 01:14:54 pm
It's a bug in ATI drivers that prevents successful compilation of shaders. There's been workaround for that bug in the development version, please download here (https://docs.google.com/open?id=0B2spgr2B2dvNaUZGNFNrR3VDZmM).
Title: Re: Graphics driver issues, startup problems
Post by: f3n3k on November 04, 2012, 02:52:39 pm
Thanks you very much, it's work again !!

cya and thanks
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 04, 2012, 03:26:25 pm
Quote from: mikkl on November 04, 2012, 12:59:46 pm
And to be honest, the HD3000 would be too slow for Outerra. Even the HD4000 might be too slow.

Knowing how Outerra develops and having faith in the producers I believe you are wrong  ;)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 04, 2012, 03:39:20 pm
Quote from: John514 on November 04, 2012, 03:26:25 pm
Quote from: mikkl on November 04, 2012, 12:59:46 pm
And to be honest, the HD3000 would be too slow for Outerra. Even the HD4000 might be too slow.

Knowing how Outerra develops and having faith in the producers I believe you are wrong  ;)
It's not really a matter of faith; we aren't magicians :)

I thought it went without words: Intel graphics is no great performer, and all existing benchmarks and comparison apply to Outerra as well. The engine tries to use more effective techniques to better utilize the hardware, but still - a global world with large visibility demands a lot. Might work with considerably reduced quality settings, but it won't be anywhere fast even on the 4000.
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 04, 2012, 03:42:53 pm
Oh still on my other PC Outerra runs better than most of the other games (COD Black Ops, some Simulators
and some others) while these run maxed out in my HD 3000 laptop!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 04, 2012, 04:01:51 pm
Outerra almost completely depends on the GPU, whereas most other games/sims also greatly depend on the CPU, and you have to balance the CPU power for them to be able to utilize the GPU in turn (though it's true that many games can't utilize the GPU properly as well).

With Outerra it's simpler, but the GPU has to be good. I wonder myself how Intel graphics is going to perform once there are usable drivers, hopefully they will surprise me pleasantly :)
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 04, 2012, 04:25:03 pm
I`ll inform you as soon as drivers come out (if they ever do)
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on November 04, 2012, 04:56:36 pm
At least it should be fixed sooner or later. Intels future generations Haswell GT3 or Broadwell GT4 might be able to perform good enough. Ok I just checked the demo mode with my GTX560 and received 250 fps in low details 720p. There is some hope it could run on a HD4000.
Title: Re: Graphics driver issues, startup problems
Post by: John514 on November 04, 2012, 05:10:07 pm
Its up to Intel now..:P
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on November 04, 2012, 05:44:37 pm
It crashes with the newest driver. Outerra demo has stopped working.
Title: Re: Graphics driver issues, startup problems
Post by: Ha3aP on November 25, 2012, 01:55:53 pm
Hello!
Black screen :(

AMD Phenom II X4 BE 955, 3200 MHz
ATI Radeon HD 5700 Series  (last driver)
4 Gb DDR2
Windows 7 x64

What's the problem? Tnx.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 25, 2012, 02:05:14 pm
Please attach your eng.log here - should be in your home dir under outerra folder, e.g. c:\users\<yourname>\outerra\eng.log
Title: Re: Graphics driver issues, startup problems
Post by: Ha3aP on November 25, 2012, 03:00:50 pm
File not found :(

But I am run dev version. It's very nice! Tnx!
Title: Re: Graphics driver issues, startup problems
Post by: foxfiles on December 03, 2012, 04:23:41 am
I don't know if it's the correct thread for my issue but as it seems related to Graphics...

We've downloaded and installed Devt version Anteworld-0.7.12.3275 on a Win Xp 32 station which gets a new GTX 660 GPU.
Then when we launch the soft, we get a Warning windows with text below :
<< Unable to find Nvidia driver version number. Please update you graphics card drivers, otherwise...>>

Then Outerra starts and there's an Error Report windows (I emailed the first crash log on friday evening I guess)
Please see eng.log attached

Can you tell what's going on ? we checked the Nvidia GTX 660 driver and all seems quite updated ????
Is there another devt version that is more recent ?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 03, 2012, 04:28:03 am
Quote from: foxfiles on December 03, 2012, 04:23:41 am
We've downloaded and installed Devt version Anteworld-0.7.12.3275 on a Win Xp 32 station which gets a new GTX 660 GPU.
Then when we launch the soft, we get a Warning windows with text below :
<< Unable to find Nvidia driver version number. Please update you graphics card drivers, otherwise...>>
Hmm, on Windows XP it should be probably checking a different dll, not nvoglv32.dll. What Nvidia driver did you install? Can you check if you have any nvogl*.dll in system32 in windows?
Title: Re: Graphics driver issues, startup problems
Post by: foxfiles on December 03, 2012, 05:53:57 am
yes there is one NVOGLNT.DLL and NVOPENCL.DLL at system 32
(but no nvoglv32.dll )
driver version is 6.14.13.681 from 23/09/2012
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 03, 2012, 06:03:12 am
Ok, we'll fix the detection. But it should not cause a crash. I'll check the crash report.
Title: Re: Graphics driver issues, startup problems
Post by: foxfiles on December 03, 2012, 08:54:34 am
Ok thanks in anticipation, feel free to post again if you need more infos  ;)
let me know ASAP as we nearly bought this gtx 660 to test OT  :D
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 03, 2012, 09:07:43 am
Do you get the crash all the time? I've found one report for version 3275 from a few days ago (btw please identify yourself somehow in the reports so I can be sure it was yours), and that one crashed in the logger thread, apparently after showing the warning.
Title: Re: Graphics driver issues, startup problems
Post by: foxfiles on December 03, 2012, 09:29:33 am
yes we get it all the time
I have just emailed you two reports, first is having in its title or descr. "GTX 660 on XP - uNABLE TO FIND nVIDIA driver..."

I'm denis_at_cad....com
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 03, 2012, 10:40:27 am
Thanks, inspecting it.
So far it seems to be something around the HID devices on XP. Have you got any joysticks plugged in there?
Title: Re: Graphics driver issues, startup problems
Post by: foxfiles on December 03, 2012, 11:16:49 am
Yes sometimes there is one old microsoft joystick plugged in USB on this machine
It is unplugged since days but I see that the devices are still  present, I gonna try to desactivate them
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 03, 2012, 11:41:23 am
I'll have to test it on a Win XP 32 machine, the crash dump doesn't help me much. There were some problems with HID on XP32 before, I should have it installed somewhere.
Title: Re: Graphics driver issues, startup problems
Post by: foxfiles on December 03, 2012, 12:23:25 pm
I checked various devices and services and do not see so far anything wrong on our config...
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on December 03, 2012, 12:23:37 pm
There is no freeze anymore with Intel HD4000. But it looks like this: http://s1.directupload.net/images/121203/5jlvqzk3.png (http://s1.directupload.net/images/121203/5jlvqzk3.png)
Title: Re: Graphics driver issues, startup problems
Post by: Korash on December 07, 2012, 09:52:33 pm
Howdy, I just downloaded the demo and all I get is the black screen and nothing else. Under that black, I do have some buttons and text fields (the mouse changes accordingly) but that is it. I have attached my log below.

Thanks for the help
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 08, 2012, 01:07:31 am
Please use the development version (http://www.outerra.com/forum/index.php?topic=1146.0), newer AMD drivers have bug that causes shader compilation to fail, but there's a workaround for that issue in the dev branch.
Title: Re: Graphics driver issues, startup problems
Post by: Korash on December 08, 2012, 03:49:59 pm
Okay, That got me into Outerra and to start flying around, but only for a minute or two before the driver "failed and recovered" leaving me with a white window.

I have attached the eng log below. I understand the AMD are having probs, so this might be part of it still.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 08, 2012, 04:00:26 pm
Yes there are still some issues on AMD, though we haven't encountered them on 6xxx series for a long time. Does it happen repeatedly to you?
Title: Re: Graphics driver issues, startup problems
Post by: Korash on December 08, 2012, 05:22:52 pm
Yeah, unfortunately. I think the longest was after about 5 min of flying about. Once after a 'crash" in game (ran into the ground = white screen), but the others were as I was flying (high or low)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 09, 2012, 03:16:30 am
Hmm the only obvious difference is that you have AMD HydraVision there, though it would be quite ironic if that was causing extra crashes:
C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDMH.dll (AMD, AMD HydraVision Desktop Manager), version 4.0.64
Title: Re: Graphics driver issues, startup problems
Post by: Korash on December 09, 2012, 03:41:41 pm
I was actually looking at that and thinking of turning it off. Should I?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 09, 2012, 03:45:55 pm
Yes please try to turn it off to see if it helps.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 09, 2012, 05:18:48 pm
Quote from: foxfiles on December 03, 2012, 12:23:25 pm
I checked various devices and services and do not see so far anything wrong on our config...
There seems to be an issue specific to 32-bit version of Windows XP and the amount of memory that can be mapped between CPU and GPU. We seem to be running out of this memory there with our current usage pattern.
Other Windows versions do not have this problem, as they have the limits for non-paged memory much higher than XP32. We are looking at what can be done about it.

Meanwhile, do you have a newer OS somewhere to test with?
Title: Re: Graphics driver issues, startup problems
Post by: Korash on December 09, 2012, 08:34:27 pm
I turned off both the 32 and 64 bit versions of HydraDM and tried after closing each....no joy after about a minute of flying (freeze, blackout, then window filled with white...) eng.log attached
Title: Re: Graphics driver issues, startup problems
Post by: foxfiles on December 10, 2012, 04:21:01 am
Quote
Meanwhile, do you have a newer OS somewhere to test with?

We already run OT since months on various Win 7 64b laptops and it is Ok
(of course the laptops are not powerful enough to have a nice experience, they are business laptops, high end but not gaming configs.)
 
We could upgrade one of our Win XP workstations with Win 7/64, or make a double OS boot...
double boot choice might the route, I just want to make sure that our old Win XP soft do not stop working.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2012, 04:47:51 pm
Quote from: Korash on December 09, 2012, 08:34:27 pm
I turned off both the 32 and 64 bit versions of HydraDM and tried after closing each....no joy after about a minute of flying (freeze, blackout, then window filled with white...) eng.log attached
You are using the 12.10 Catalyst driver, right? Might be worth testing it with 12.11 beta drivers, although I have got a feeling that it made our 7850 unstable in turn. But we don't have problems on 6850.
Title: Re: Graphics driver issues, startup problems
Post by: Korash on December 11, 2012, 07:41:06 pm
Okay....

Now understand that I am not a techy type, so I need to ask, What does going to a beta version of the driver risk for my system? Is there a way to roll that back if needed?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 12, 2012, 02:00:39 am
Betas usually contain some new enhancements that weren't yet thoroughly tested, which may lead to some driver crashes. But that's rare for apps that already work ok.
Usually you can revert back to the previous drivers normally. However, if you aren't comfy with it, just wait for the final drivers, should be out soon.
Title: Re: Graphics driver issues, startup problems
Post by: Korash on December 12, 2012, 08:53:16 pm
Okay. Thanks.

I think I will wait :( . Paranoia is setting in I guess.
Title: Re: Graphics driver issues, startup problems
Post by: Korash on January 09, 2013, 08:12:18 pm
Well, I just updated Outerra and I had no problems over 15-20 minutes of exploration. :D WOOT!!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 10, 2013, 02:53:14 am
We took some measures in the latest version to avoid problems with external programs. The new version uses the same technique other apps use to hook into the rendering loop, but to unhook them 8)

Some apps still get through, but in further versions more of them won't, including Fraps. The problem is most of these apps don't handle newer OpenGL versions correctly, resulting in lots of errors and damaged state. Also the fact that the rendering loop runs in a different thread apparently causes lots of the injected code to crash by itself. Since we were having so many problems here, we decided to remove them forcefully rather than collecting endless crash reports and providing suggestions to people how to avoid it. I'll add a command line switch or a flag into the configuration for people who want to opt out.

There may be other methods how 3rd party programs hook onto outerra.exe, for example the antivirus programs, but those aren't so critical. They are still being listed in eng.log.
Title: Re: Graphics driver issues, startup problems
Post by: Peca on January 11, 2013, 12:05:11 pm
Quote from: cameni on January 10, 2013, 02:53:14 am
... including Fraps.
Is there or will be an internal command/setting to show FPS?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 11, 2013, 12:10:14 pm
Ctrl+F12
Title: Re: Graphics driver issues, startup problems
Post by: Midviki on January 17, 2013, 03:08:28 pm
I crashed the plane in to the ground...I went through the texture, the plane was spinning mad, and my image as well.. and I think I couldn't move.I exited the engine... and when back.. It never charged anything on my screen... I was looking at "stars and loading bar" loading... loading... etc.I tried to move.. then exit.. then enter again.(exiting by closing the icon from the bar or task manager).But after a few tries I managed to get the options bar from the game by pressing Esc, and I managed with great lag and spikes to load the Location option and change my position from under the surface of the texture of the earth.
Title: Re: Graphics driver issues, startup problems
Post by: elfootman on January 19, 2013, 10:34:21 am
I've been unable to launch outerra since I moved from AMD drivers 12-3+. It worked with 12-2, but anything higher than that, then the game wont start with the attached message.
Today I tested with the newly released version 13 drivers. But the issue remains.

Please let me know if there's any workaround besides rolling back to 12-2 drivers.

EDIT:
I have a Phenom 955 CPU, HD 5870 VGA and 12GB of RAM.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 19, 2013, 10:50:33 am
Odd, apparently driver can't initialize proper OpenGL context. Can you please run GPU Caps Viewer (http://www.geeks3d.com/20120927/gpu-caps-viewer-1-17-2-released/), what does it report for OpenGL?

Also, AMD Catalyst installer sometimes doesn't install the drivers properly, did you try to uninstall the drivers first, clean it up and then install the new ones? The procedure that usually helps is described in the first post in this thread.
Title: Re: Graphics driver issues, startup problems
Post by: djt on January 19, 2013, 12:38:31 pm
Quote from: cameni on January 19, 2013, 10:50:33 am
Odd, apparently driver can't initialize proper OpenGL context. Can you please run GPU Caps Viewer (http://www.geeks3d.com/20120927/gpu-caps-viewer-1-17-2-released/), what does it report for OpenGL?

Also, AMD Catalyst installer sometimes doesn't install the drivers properly, did you try to uninstall the drivers first, clean it up and then install the new ones? The procedure that usually helps is described in the first post in this thread.

I’m not sure if the issue that elfootman is describing is related but with both the 12.11 beta and the new Catalyst 13.1 I’m getting the following error message -

“Error initializing OpenGL subsystem. This program requires OpenGL 3.3 capable graphics card with recent drivers.
No suitable pixel format found.”

It usually only happens if I change settings in the Catalyst Control Center, if I revert back to the default CCC settings I’m able to load Outerra again. I’ve seen the problem on a fresh OS (no previous Catalyst drivers present) as well as after uninstalling the previous drivers and then installing the new driver revision.
Title: Re: Graphics driver issues, startup problems
Post by: elfootman on January 19, 2013, 02:01:43 pm
Quote from: djt on January 19, 2013, 12:38:31 pm
It usually only happens if I change settings in the Catalyst Control Center, if I revert back to the default CCC settings I’m able to load Outerra again. I’ve seen the problem on a fresh OS (no previous Catalyst drivers present) as well as after uninstalling the previous drivers and then installing the new driver revision.

You're right! That worked!
Thank you so much. I guess anytime I need to launch Outerra I'll reset to default settings. :)

EDIT: I've been playing with the CCC, and I will get the aforementioned error message whenever I enable OpenGL Triple Buffering. With Triple Buffering set to OFF, Outerra will launch with no problem.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 19, 2013, 06:14:59 pm
Thanks for identifying it, we'll take a look at what can be causing it.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 20, 2013, 11:44:19 am
Unfortunately I can't replicate it here with a 6850 card, and the triple buffering was enabled all the time.
Title: Re: Graphics driver issues, startup problems
Post by: djt on January 20, 2013, 01:31:55 pm
Quote from: cameni on January 20, 2013, 11:44:19 am
Unfortunately I can't replicate it here with a 6850 card, and the triple buffering was enabled all the time.

Cameni, the error message isn’t limited to the triple buffering option, I’ve also had it happen when changing the Tessellation (turning it off completely) options.

Currently I’m able to load Outerra with triple buffering enabled but with Tessellation set to AMD optimized.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 20, 2013, 03:58:41 pm
Tesselation is a DX11 only feature, doesn't apply here. Changing any of those options should not have such effect.
I'm not able to reproduce it on 6850 I have got here now, and the 7850 we have is faulty and freezes the system ...
Title: Re: Graphics driver issues, startup problems
Post by: djt on January 20, 2013, 11:55:36 pm
Quote from: cameni on January 20, 2013, 03:58:41 pm
Tesselation is a DX11 only feature, doesn't apply here. Changing any of those options should not have such effect.
I'm not able to reproduce it on 6850 I have got here now, and the 7850 we have is faulty and freezes the system ...

I understand that it doesn’t affect OpenGL applications but turning it completely off in the CCC will for some reason also cause the OpenGL error message and keep Outerra from loading.
Title: Re: Graphics driver issues, startup problems
Post by: giucam on January 25, 2013, 04:38:57 pm
If you still try to cope with ATI's disaster 4000 series, here's a new challenge:
i installed 0.7.13.3478 and the Earth has turned into a gas planet, with no solid core.
I have some screenshots here (https://www.dropbox.com/sh/1eo2nqnng8yf05z/RITAu1dw0L), together with the log and cfg files.

The 0.7.12 worked fine, and this is the first 0.7.13 version i tried. Tried with both 12.6 and 13.1 drivers, with a Radeon 4850.
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on January 25, 2013, 10:10:38 pm
That is pretty much all she wrote giucam.. It has been like that for a month or so and since ATi has stopped supporting it I don't want Cameni backtracking to make a back door for our obsolete cards. We must take the hit in this for the good of the game. We... must upgrade.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 26, 2013, 01:53:50 am
It's increasingly harder to get it working on 4000 series. Anything can break it for no apparent reason. The driver gets into a very unstable state when running Outerra, and whether it will render anything depends only on random fluctuations and order of operations etc. Like when Abc94 got it working for one run. He thought that Avast was responsible, so he tweaked Avast settings and run the app repeatedly to see if it helped. In one case it did indeed run, but it was not reproducible. Confusing.

Additionally, with the financial problems at AMD and how they try to solve them we are losing our contacts, moved to different positions and/or loaded with more work. Support for cards older than 5000 is totally out of question, and even fixing bugs for the newer ones gets longer and longer. You can expect 6 months until a reported bug appears fixed in a public driver release, if it's considered fixworthy at all.

So .. decide for yourself.
Title: Re: Graphics driver issues, startup problems
Post by: giucam on January 26, 2013, 05:16:36 am
Yeah, I kinda expected an answer like this, and I cannot blame you. I just wanted to make sure you knew ;)
Title: Re: Graphics driver issues, startup problems
Post by: Abc94 on January 28, 2013, 04:02:53 pm
Quote from: ZeosPantera on January 25, 2013, 10:10:38 pm
I don't want Cameni backtracking to make a back door for our obsolete cards.

Same, and I've been thinking about getting a new video card for a while now anyways.

Title: Re: Graphics driver issues, startup problems
Post by: skyguy757 on February 04, 2013, 06:39:56 pm
Do we know if or when Intel will be supported?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 05, 2013, 01:17:53 am
Intel is still working on their OpenGL drivers to get them run Outerra, but it's still quite buggy at the moment. And if supported, it will only include Ivy Bridge and higher.
Title: Re: Graphics driver issues, startup problems
Post by: John514 on February 05, 2013, 07:22:44 am
Good enough for me! Then I can run Outerra in my Laptop as well.
Can I login to my purchased game from both computers?
Title: Re: Graphics driver issues, startup problems
Post by: Peca on February 05, 2013, 08:47:01 am
You can login from any computer, but only from one computer at a time.
Title: Re: Graphics driver issues, startup problems
Post by: weignerm on February 14, 2013, 09:47:58 am
I have a HD radeon 4890 and it says my open gl version is 6.14.10.10750

I looked up open gl versions and it looks like the don't support my card...

I see every version all the way up to hd radeon 4870 x2 but nothing for mine
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 14, 2013, 09:54:26 am
4890 would be supported (I think Zeos here is running just that card), but since AMD discontinued the support for anything older than 5xxx cards while the OpenGL driver was still buggy, you will get driver crashes and various artifacts.

The last driver for 4890 is the legacy 12.6 driver.
Title: Re: Graphics driver issues, startup problems
Post by: weignerm on February 14, 2013, 10:47:56 am
Well then i guess it is finally time to upgrade my graphics card. Considering i wann actually make a game using this engine.
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on February 14, 2013, 01:51:49 pm
Yeah my 4890 still crashes all the time.. BUT does work in the current version.
Title: Re: Graphics driver issues, startup problems
Post by: weignerm on February 14, 2013, 05:43:37 pm
Just wondering, do you have any recomendations for what specifically i should buy? I dont wanna buy something to weak but i dont wanna spend hundreds of dollars
Title: Re: Graphics driver issues, startup problems
Post by: Peca on February 15, 2013, 05:04:26 am
If you want something which won't be too slow in year or two, than i suggest Radeon HD 7850 (http://www.newegg.com/Product/Product.aspx?Item=N82E16814125419) (or higher). Or of course some equivalent from nVidia.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 15, 2013, 05:57:54 am
Here's a performance/price comparison of graphics cards: http://www.videocardbenchmark.net/gpu_value.html (http://www.videocardbenchmark.net/gpu_value.html)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 15, 2013, 08:53:16 am
Quote from: cameni on February 14, 2013, 09:54:26 am
4890 would be supported (I think Zeos here is running just that card), but since AMD discontinued the support for anything older than 5xxx cards while the OpenGL driver was still buggy, you will get driver crashes and various artifacts.

The last driver for 4890 is the legacy 12.6 driver.

Just discovered that AMD has released new legacy drivers: AMD Catalyst 13.1 Legacy Download (http://www.guru3d.com/files_details/amd_catalyst_13_1_legacy_download.html)
Title: Re: Graphics driver issues, startup problems
Post by: giucam on February 15, 2013, 09:52:23 am
Yes, but they don't help :(
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on February 15, 2013, 01:43:46 pm
I will try them. My OT is working just crashes a lot. So if it stops working with these expect FIRE AND BRIMSTONE to reign down. That is all.
Title: Re: Graphics driver issues, startup problems
Post by: sniperwolfpk5 on February 22, 2013, 01:16:43 am
Hi guys,
I ran OT demo successfully on HP probook 4530s, but fail to run HP probook 4540s which is 3rd generation with Ivy bridge (card is mobility 7600). I have read HP document which states that applications that uses opengl will not switch to ati card. For your information i tried every possible option. Updated bios tried drivers that you provided on demo page due to those drivers i ran demo on 4530, but there is another problem with this generation, there is no option in bios to switch to discrete card, no option in ati control panel to select processor manually in 4540s. You also stated that Ivy bridge support will be added later. Sorry for the long story. So my question is, is there any solution to run OT demo on 4540s? The OT demo is very slow on 4530s. Is there any driver or option that i run OT demo?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 22, 2013, 01:40:05 am
For some reason AMD doesn't support forcing the use of ATI cards in OpenGL, and the only known way until they implement it was to switch to the ATI card in bios. If there's no such option in bios, then it's a problem of the manufacturer (HP) who occasionally updates the bios and provides it later.

Ivy bridge issues are still not resolved, there's a lot of problems with the drivers.

There's no other way I know of, I've seen users asking for it on many forums already.
Title: Re: Graphics driver issues, startup problems
Post by: sniperwolfpk5 on February 22, 2013, 01:44:44 am
Thank you cameni for quick response. I am Trying different options. If i am succeeded then i will let you know.
Title: Re: Graphics driver issues, startup problems
Post by: connectamabob on March 23, 2013, 10:43:40 pm
Quote from: cameni on January 20, 2013, 03:58:41 pm
Tesselation is a DX11 only feature, doesn't apply here. Changing any of those options should not have such effect.
I'm not able to reproduce it on 6850 I have got here now, and the 7850 we have is faulty and freezes the system ...

I'm running an HD 6870 (Catalyst 13.1, first install on a new Win8 install, so should be clean), and experienced the exact same issue/results as Djt and Elfootman.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 24, 2013, 01:56:24 am
The issue should have been fixed with recent versions, but you have to download the latest full install (http://demo.outerra.com (http://demo.outerra.com)) and reinstall. If not, please post the eng.log file.
Title: Re: Graphics driver issues, startup problems
Post by: connectamabob on March 24, 2013, 08:10:06 am
That's the version I'm already using. I literally just found out about Outerra and downloaded/installed it this afternoon (well, yesterday afternoon now).

Or do you mean the pay version?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 24, 2013, 10:24:35 am
No, the demo version. Can you post your eng.log? Should be in c:\users\yourname\outerra\eng.log
Title: Re: Graphics driver issues, startup problems
Post by: connectamabob on March 24, 2013, 11:38:16 am
Sure thing. Here you go.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 24, 2013, 12:04:39 pm
Hmm seems to have some problem with refining terrain like mad and running out of memory. Not sure why. Can you try AMD 13.3 beta drivers?
Title: Re: Graphics driver issues, startup problems
Post by: connectamabob on March 25, 2013, 12:38:03 am
I wanted to see different places/topographies, so I'd zoom the camera up into orbit, roll around the planet, then zoom back down. As long as I was at a more airplane-like altitude or lower, the engine would run perfectly smooth, but when I got up to orbit it would chug for a really long time as it loaded/generated all the new terrain. Once I got back down it would take around five minutes for the engine to catch up and finish refining the area I'd arrived at.

When I'd go up to orbit, 2/3 of the planet covering the entire western hemisphere and more would just be a blank empty shell. This also happened when using the location tab to "teleport" to Los Angeles: I'd "teleport" to a close up of an empty non-surface which would never load/resolve into actual terrain.

When I tried again today, the LA area loaded in fine apon "teleport", but the controlls were acting buggy: the roll keys (Q and E) woldn't respond, and the movement speed was capped somehow far below the value displayed on the HUD by the mousewheel control. I removed the existing log file so it'd generate a fresh one, and restarted, at which point the controls were working properly again, and I was able to zoom up to orbit, observing that a much smaller section of the planet was loading as blank than before, then zoom down to the Australian coast and watch it refine (still slowly, but noticeably much faster than it would yesterday with similar experiments). It looks like maybe the engine is downloading entire sections of the planet as well as terrain refinement parameters on an as-needed basis. Rubbish of me to guess, given how little I know about how this works, but maybe it's trying to start the next level of refinement without waiting for the needed packets to finish downloading, causing it to just repeatedly loop refinement at that level?

I'll try the 13.3 Beta, see what that does. In the meantime, here's the new log from the above (if that's helpful or just redundant, I don't know, my apologies if the latter):
Title: Re: Graphics driver issues, startup problems
Post by: Midviki on March 25, 2013, 12:21:33 pm
Have you tried downloading all the 11.8 GB data?Or you don't have HD space where you have the engine installed?Maybe it will work somehow different.
Title: Re: Graphics driver issues, startup problems
Post by: connectamabob on March 25, 2013, 08:43:04 pm
I have the HD space, no problem, but I don't recall ever being asked if I wanted to do so by either the installer, the game, or the download site. I never had cause to even suspect it was an option until you asked me just now.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 26, 2013, 02:35:43 am
The data can be downloaded in advance, but that's not the solution to this problem. There are no download errors in the log, but it's full of "taking over an out-of-view tile level X", which means there's not enough space in the tile cache. It looks as if the info about terrain, that is being read back from the GPU was getting corrupted somewhere.
Title: Re: Graphics driver issues, startup problems
Post by: PatB on April 04, 2013, 06:23:31 am
Hello,

I had an older version of Outerra (which worked ok). I removed it and made a fresh install with the latest installation package. I have a "Your current Nvidia driver version is too old" Fatal error when I want to run the new one.
My specs  : Asus G74sx 8Gb ram laptop, Win7, Nvidia GTX 560M with 3Gb (296.16 driver)

Here is the eng.log :

Code: [Select]
INFO: Outerra 0.7.13, build 3519 from Sat, 16 Feb 2013 10:46:44 GMT
DEBUG: Nvidia driver profile "Outerra" found...
DEBUG: Initializing engine...
DEBUG: data root directory: C:\Users\Patrice\Outerra\
DEBUG: Windows version: 6.1.7601
DEBUG: CPU info:
CPU string: GenuineIntel
CPU brand string:       Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Stepping ID: 7
Model: 10
Family: 6
Processor type: 0
Extended model: 2
Extended family: 0
Brand Index: 0
CLFLUSH cache line size: 64
APIC Physical ID: 4

DEBUG: GPU System info
    Graphics card: NVIDIA GeForce GTX 560M   
    GPU vendor ID: 10de (NVIDIA Corporation)
    GPU device ID: 1251
    OpenGL driver version: 8.17.12.9616 (nvoglv32.dll)
    OpenGL driver build number: 9616


Do you have any idea of what I did wrong ? Thanks !
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 04, 2013, 06:33:54 am
Due to driver bugs we require newer versions of graphics drivers, can you install the latest one from Nvidia?
http://www.geforce.com/drivers/results/59645 (http://www.geforce.com/drivers/results/59645)
Title: Re: Graphics driver issues, startup problems
Post by: JotBe on April 04, 2013, 07:58:50 am
FYI: Version 301.42 works with GT 540M! I installed "301.42-notebook-win7-winvista-64bit-international-whql.exe" from Nvidia.

Of course  :-[ I was a little quick. I checked you, cameni, had already choosen the right link for his GTX 560M.
So my info is only for GT 540M users if there were problems...

Code: [Select]
NVIDIA Systeminformationen-Bericht erstellt am: 04/04/2013 13:48:17
Name des Systems: ASUSN73SV

[Anzeige]
Betriebssystem: Windows 7 Home Premium, 64-bit (Service Pack 1)
DirectX-Version: 11.0
GPU-Prozessor: GeForce GT 540M
Treiberversion: 301.42
DirectX-Support: 11.1
CUDA-Kerne: 96
Kerntakt: 672 MHz
Shadertakt: 1344 MHz
Speichertaktfrequenz: 900 MHz (1800 MHz Datenrate)
Speicherschnittstelle: 128-Bit
Gesamter verfügbarer Grafikspeicher: 4094 MB
Dedizierter Videospeicher: 2047 MB DDR3
System-Videospeicher: 0 MB
Freigegebener Systemspeicher: 2047 MB
Video-BIOS-Version: 70.08.45.00.2F
IRQ: 16
Bus: PCI Express x16 Gen2
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on April 06, 2013, 05:33:58 pm
Quote from: skyguy757 on February 04, 2013, 06:39:56 pm
Do we know if or when Intel will be supported?


They released a driver some days ago but no difference. I can see the sky, that's it. I highly doubt they can sort it out in the future. I reported this 10 months ago! I gave up on this.
Title: Re: Graphics driver issues, startup problems
Post by: M7 on April 08, 2013, 01:43:17 pm
Hi Cameni! first post here. I have to say first that i'm really impressed by the game engine. Great work!

I have one question, you mentionned earlier in this thread that to show FPS you need to press ctl+F12 . I tried it but to no avail in any view. Did i missed something?
 
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 08, 2013, 02:23:40 pm
Some people reported a problem with that hotkey before. Hmm, did you try it with both the left & right Ctrl key?
Anyway, you can edit the iomap.cfg, find the show_fps name and set it to some other key.
Title: Re: Graphics driver issues, startup problems
Post by: M7 on April 08, 2013, 10:42:05 pm
I tried with both ctrl key yes. Now i edited the iomap.cfg and the game would not load. It says it was looking for iomap.default.cfg for some weird reason. So I renamed it iomap.default.cfg and it worked. Game was loading fine but still could not see FPS, even when setting new binding key. Oh well, everything else is working well so i'll just keep it as is for now.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 09, 2013, 12:44:25 am
Did you edit iomap.cfg that's in the data directory? Seems as if you changed the one in the program dir.
Title: Re: Graphics driver issues, startup problems
Post by: M7 on April 09, 2013, 01:54:56 pm
yeah i only edited the one in the program directory. Now i just edited the iomap.cfg in the appdata directory and still no FPS view

   "name" : "show_fps",
         "bindings" : [{"event_name":"z"}]
Title: Re: Graphics driver issues, startup problems
Post by: swaroop.hangal on April 28, 2013, 07:20:58 pm
Hi! Trying to run on HD 4570. I know its old...but trying my luck out here. Whenever I fire up the program, it asks for the demo mode, and after the selection, it just stops at this page. I have attached a screenshot. I have configured the proxy as it says in the earlier post on this thread. I also get the blank page with bunch of digits (0.7.13.3478) when I go to this site: http://outerraworld.com/appdata/Anteworld/version (http://outerraworld.com/appdata/Anteworld/version) on my browser. I dunno where i am going wrong! Please help.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 29, 2013, 12:24:06 am
Unfortunately only transparent proxies will work, error code 307 is a redirect and the updater doesn't recognize that. You may try running it with -demo switch, in which case it omits net checks.
Title: Re: Graphics driver issues, startup problems
Post by: cynics84 on May 07, 2013, 08:10:08 am
Need help please. "Display driver doesnot respond"
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 07, 2013, 08:15:33 am
From the log I see the commands take way too long, are there any other programs running? Anything that displays overlays on the screen, antivirus etc.
Title: Re: Graphics driver issues, startup problems
Post by: cynics84 on May 07, 2013, 10:30:11 am
solved, I deleted all the file in C:/, and fire again.
Title: Re: Graphics driver issues, startup problems
Post by: Jinxorskii Montalgo on May 08, 2013, 08:35:21 pm
For me the demo just starts...then crashes. No error message, just the error reporting screen.

All my drivers are up to date.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 09, 2013, 12:59:19 am
Did you send the crash report? Please do so and identify yourself in the report so I can have a look.
Title: Re: Graphics driver issues, startup problems
Post by: Jinxorskii Montalgo on May 09, 2013, 09:02:52 am
I just sent an error report with my forum name in the description now.  :)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 09, 2013, 09:55:47 am
Thanks, got it.
So, it's a crash in atioglxx.dll AMD driver, for reasons unknown. From the system description I see it's the AMD A10-4600M APU with Radeon HD 7660G + 7600M Dual Graphics. I can only guess it's their driver bug when switching the graphics unit, they still have problems with that especially with OpenGL.

You can try forcing the Catalyst to use one GPU with outerra.exe. Installing the latest beta drivers from http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx (http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx) can help too, but if not, please use their bug reporting form there to report the driver crash to them.
Title: Re: Graphics driver issues, startup problems
Post by: Jinxorskii Montalgo on May 09, 2013, 01:47:46 pm
Okay, the crashing stopped, but now the window screen goes black and unresponsive.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 09, 2013, 02:48:25 pm
What did you do? Also, please attach the eng.log from outerra data folder.
Title: Re: Graphics driver issues, startup problems
Post by: Jinxorskii Montalgo on May 09, 2013, 04:31:25 pm
I did what you said and installed the latest AMD beta drivers.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 09, 2013, 04:35:22 pm
Seems the config files are corrupted - please delete the eng.cfg, world.cfg and iomap.cfg files in Outerra data directory, they will be recreated with default values.
Title: Re: Graphics driver issues, startup problems
Post by: Jinxorskii Montalgo on May 09, 2013, 08:02:13 pm
Done. Same results. :/
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 10, 2013, 12:38:18 am
Does the eng.log still contain the error?
Title: Re: Graphics driver issues, startup problems
Post by: Jinxorskii Montalgo on May 10, 2013, 09:55:56 am
You tell me.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 10, 2013, 09:58:25 am
ERROR: C:\Users\Behn\Outerra\world.cfg:23 : :WorldConfig - error reading variable 'max-level', error: syntax error, format invalid : empty token read
max-level

Are you sure you deleted the C:\Users\Behn\Outerra\world.cfg file?
Title: Re: Graphics driver issues, startup problems
Post by: Jinxorskii Montalgo on May 10, 2013, 03:13:03 pm
Nope, missed that one...

Fixed, thank you.  ;D
Title: Re: Graphics driver issues, startup problems
Post by: bugsblake on May 25, 2013, 08:00:52 pm
was using outerra ten mins ago, made some dds in photoshop, tried to log back into outerra and it keep handing now with theses errors! what can i do? thanks
Title: Re: Graphics driver issues, startup problems
Post by: adriaan on May 25, 2013, 08:24:51 pm
i have the same thing!! i fear the servers are down:'(
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 26, 2013, 03:25:32 am
More info here: http://www.outerra.com/forum/index.php?topic=1814.msg20042#msg20042 (http://www.outerra.com/forum/index.php?topic=1814.msg20042#msg20042)
Title: Re: Graphics driver issues, startup problems
Post by: WormSlayer on May 27, 2013, 09:13:13 pm
Absolutely epic inside a Rift! This engine badly needs a game!
Title: Re: Graphics driver issues, startup problems
Post by: Willing on June 10, 2013, 03:54:41 pm
Hi there--First poster here. Downloaded the demo, and had to purchase it right away because of how cool this stuff is. Kudos to the dev team.
Now, my problem. I've been getting black screens at startup--I'll boot in, and nothing will pop up. If I do get in, I'll be fine for about 5 minutes, and then boom, it crashes to a black screen. I can still access the Outerra menu, but nothing else
System specs--AMD 6870 1GB, i5-2500k@3.3ghz, 8GB g.skill, Samsung 840 Pro 256 GB.
I've tried deleting my .cfg files. Didn't do anything. I recently reinstalled W7 Pro 64 bit about 2 weeks ago, so I'm on a clean install of AMDs newest drivers. I've made sure to turn off any programs that might make Outerra unhappy--Steam and the like. This problem started about 2 or 3 days ago, and I haven't installed any new programs/games in the day or two before these errors started appearing.
Attached is a pic of what my black screen looks like.
Title: Re: Graphics driver issues, startup problems
Post by: bugsblake on June 10, 2013, 04:22:45 pm
hmmm your lat and lon make no sense!? did you crash the plane? go through the floor? them numbers are really messed up! might explain why you cant see anything! have you tried spawning to a different place when that happens?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 11, 2013, 02:05:09 am
Does this happen only with a spawned aircraft, or even when you are in UFO mode?
Please attach your eng.log from Outerra data directory.
Title: Re: Graphics driver issues, startup problems
Post by: Willing on June 11, 2013, 01:27:37 pm
This problem seems to occur mostly when I'm flying a plane...Can't exactly pinpoint if it's happened in UFO mode.
I will get that black screen from 1) Crashing in-game, and 2) booting into the game after initializing the world. I have noticed when I have the Google map enabled, when it crashes to black screen, I will be shown to be thousands of miles away from where I previously was(Usually over Western Africa)--i.e. I was flying around near Los Angeles one time, and then when the black screen happened, Google Maps said I was over the western coast of Africa.
Here's a pic from one of today's crashes--I was just flying over Mount Everest in the default spawn area, and boom, suddenly I'm over Africa. This crash was after about 5-10 mins of flying in the Mig-29.
Also, I did a fresh re-install of Outerra last night, just to see if that would help.
Also, my eng.log is 680 KB, so I attached my eng.cfg.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 12, 2013, 05:18:45 am
So far the issue seems to be caused by JSBSim flight dynamics library sometimes returning invalid numbers, that end up putting the plane somewhere into the space. Both the position and the time of day are the result of the wrong position, since the time of day is a solar time, computed using the position itself.

Finding out the problem in JSBSim may take a longer time, but for the time being we'll try to handle it more gracefully.
Title: Re: Graphics driver issues, startup problems
Post by: giucam on June 12, 2013, 08:40:03 am
This happened to me once, with the Yamaha spawned. It was jumping and rolling in the air after it touched the ground and suddenly the screen turned black. The time was NaN:NaN and i could not change it, but i think the coordinates were right, or at least they weren't absurd numbers like the ones in the screenshot above.

Restarting Outerra or changing manually the time in world.cfg didn't work, but after i replaced some dirs (data, cache) with the vanilla ones it started working right again.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 12, 2013, 09:09:56 am
We found one issue that was causing this behavior - it happened when the camera was in the third-person follow mode.
Title: Re: Graphics driver issues, startup problems
Post by: giucam on June 12, 2013, 09:37:45 am
Ah, it probably was that. I cannot say if it was in follow mode, but it was third person.
Title: Re: Graphics driver issues, startup problems
Post by: Willing on June 12, 2013, 02:29:05 pm
Yeah, I would have to agree with  that. I don't have a joystick, so I prefer flying in 3rd person--the second 3rd-person setting to be exact. I think it's called "Third Person Follow"?
Title: Re: Graphics driver issues, startup problems
Post by: albx on June 16, 2013, 11:14:23 am
Hello, I have a problem... the demo doesn't start... give me an error

Error initializing OpenGL subsystem. This program requires OpenGL 3.3 capable graphics card with recent drivers.
No suitable pixel format found

ati 6950 with latest drivers... log file attached

thank you...
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 16, 2013, 11:31:16 am
I would try a clean reinstall of the drivers first, as described in the first post. You seem to have no injected modules there that could interfere, so it seems to be solely a driver problem.
Title: Re: Graphics driver issues, startup problems
Post by: albx on June 16, 2013, 12:28:14 pm
Quote from: cameni on June 16, 2013, 11:31:16 am
I would try a clean reinstall of the drivers first, as described in the first post. You seem to have no injected modules there that could interfere, so it seems to be solely a driver problem.

thanks, did a driver clean with ati utility and it worked... :-)
Title: Re: Graphics driver issues, startup problems
Post by: tyfighter on June 16, 2013, 11:53:32 pm
I have not been able to keep this program running for more than 5 minutes.  That said it never crashes.  The program opens, I log in, "Initializing world"...total darkness.  Black...nothing.  Go to Locations, clicking anything does nothing.  Time is stuck at NaN:NaN.  There is nothing you can do but exit.  I have reinstalled.  Deleted cache, checked eng.log, which reports nothing.

I have no issue with system specs:
Intel Core i7 3770K
32GB DDR3
Samsung 840 Pro 512GB SSD
NVIDIA GeForce GTX Titan 6GB
GeForce Driver 320.18
Windows 8 x64

Attached is my eng.log.  Sifting through the threads, others have reported the NaN:NaN time issue, and I'm intuiting that because I can't change the time of day, nothing is going to work.

What is the solution here?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 17, 2013, 12:32:07 am
Delete world.cfg and eng.cfg, they probably got corrupted by an earlier version.
Title: Re: Graphics driver issues, startup problems
Post by: tyfighter on June 17, 2013, 05:17:18 pm
Quote from: cameni on June 17, 2013, 12:32:07 am
Delete world.cfg and eng.cfg, they probably got corrupted by an earlier version.

This worked.  Thank you.
Title: Re: Graphics driver issues, startup problems
Post by: mazdarati2 on June 18, 2013, 08:40:15 am
I wanted to play the game, but this error shows up: http://puu.sh/3itVR.png (http://puu.sh/3itVR.png) (don't worry, it's a picture) Any way to update OpenGL?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 18, 2013, 09:08:57 am
OpenGL drivers are a part of your graphics drivers installation. If your hardware fulfills the minimum requirements specified on the download page, you can get it to run by updating your graphics drivers.

In case of notebooks that have both integrated and discrete graphics, you may have to force it to use the discrete graphics card.
Title: Re: Graphics driver issues, startup problems
Post by: mazdarati2 on June 18, 2013, 09:19:46 am
So i just (think i have) upgraded my drivers but still no change. I use a 7870
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 18, 2013, 09:23:44 am
Can you find the eng.log file (by default in c:\users\"yourwinname"\outerra\eng.log) and upload it here?

Otherwise the problem is likely in a misbehaving Catalyst installation, and you'll probably have to follow the cleanup procedure to reinstall Catalyst drivers as described here (http://www.outerra.com/forum/index.php?topic=705.0)
Title: Re: Graphics driver issues, startup problems
Post by: mazdarati2 on June 18, 2013, 09:46:47 am
INFO: Outerra 0.7.16, build 3722 from Wed, 5 Jun 2013 19:46:58 GMT
DEBUG: Initializing engine...
DEBUG: data root directory: C:\Users\Jesse\Outerra\
DEBUG: Windows version: 6.1.7601
DEBUG: CPU info:
   CPU string: AuthenticAMD
   CPU brand string: AMD Phenom(tm) II X4 955 Processor
   Stepping ID: 3
   Model: 4
   Family: 15
   Processor type: 0
   Extended model: 0
   Extended family: 1
   Brand Index: 0
   CLFLUSH cache line size: 64
   APIC Physical ID: 1

DEBUG: GPU System info
    Graphics card: AMD Radeon HD 7800 Series
    GPU vendor ID: 1002 (ATI Technologies Inc.)
    GPU device ID: 6818
    OpenGL driver version: 6.14.10.12217 (atioglxx.dll)
    OpenGL driver build number: 12217


DEBUG: Reading C:\Users\Jesse\Outerra\eng.cfg
ERROR: MSAA disabled because of ATI depth bug
DEBUG:   init timer to 1ms
DEBUG: Outerra window created size 1286x748
DEBUG: Starting JobMaster...
DEBUG: Creating JobMaster thread 0
DEBUG: Creating JobMaster thread 1
DEBUG: Creating JobMaster thread 2
DEBUG: Creating JobMaster thread 3
DEBUG: Creating JobMaster thread 4
DEBUG: Creating JobMaster thread 5
DEBUG: Creating JobMaster thread 6
DEBUG: Creating JobMaster thread 7
DEBUG: (io_man) event group "player" has been activated...
DEBUG: Available display modes:
    640x480@60 default
    640x480@67 default
    640x480@75 default
    720x480@56 center
    720x480@56 stretch
    720x480@56 default
    720x480@60 center
    720x480@60 stretch
    720x480@60 default
    720x576@56 center
    720x576@56 stretch
    720x576@56 default
    720x576@60 center
    720x576@60 stretch
    720x576@60 default
    800x600@56 default
    800x600@60 default
    800x600@75 default
    1024x768@60 default
    1024x768@70 default
    1024x768@75 default
    1152x864@60 default
    1152x864@75 default
    1280x720@60 center
    1280x720@60 stretch
    1280x720@60 default
    1280x720@59 default
    1280x768@60 center
    1280x768@60 stretch
    1280x768@60 default
    1280x800@60 default
    1280x960@60 center
    1280x960@60 stretch
    1280x960@60 default
    1280x1024@60 center
    1280x1024@60 stretch
    1280x1024@60 default
    1360x768@60 center
    1360x768@60 stretch
    1360x768@60 default
    1360x1024@60 center
    1360x1024@60 stretch
    1360x1024@60 default
    1366x768@60 center
    1366x768@60 stretch
    1366x768@60 default
    1440x900@60 default
    1600x900@60 center
    1600x900@60 stretch
    1600x900@60 default
    1600x1200@60 default
    1680x1050@60 center
    1680x1050@60 stretch
    1680x1050@60 default
    1920x1080@60 default

INFO:
Available Capture Devices are:-
WaveIn on Microfoon (VIA High Definition

INFO:
Sound system information:
    Using OpenAL device (DirectSound Software)
    ALC Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context
    Using OpenAL capture device (WaveIn on Microfoon (VIA High Definition )
    ALC_FREQUENCY: 44100
    ALC_REFRESH: 43
    ALC_SYNC: 0
    ALC_MONO_SOURCES: 255
    ALC_STEREO_SOURCES: 1

OpenAL info:
    Vendor: OpenAL Community
    Version: 1.1 ALSOFT 1.12.854
    Renderer: OpenAL Soft
    Extensions: AL_EXTX_buffer_sub_data AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXTX_sample_buffer_object AL_EXT_source_distance_model AL_LOKI_quadriphonic

INFO: Some foreign modules were found injected into outerra.exe. Note that these modules can interfere with the rendering, causing black screen or rendering artifacts. It's advised either to stop the programs or unload them.
The following potentially problematic modules were found:
C:\Program Files\AVAST Software\Avast\snxhk.dll (AVAST Software, avast! Antivirus), version 8.0.1489.300
C:\Windows\system32\ua_lsp.dll (Unknown Company, Unknown Product), version unknown

DEBUG: renderer: thread started...
DEBUG: Searching suitable pixel format...
ERROR: Error initializing OpenGL subsystem. This program requires OpenGL 3.3 capable graphics card with recent drivers.

No suitable pixel format found
DEBUG: Stopping renderer thread...
ERROR: Error initializing OpenGL subsystem. This program requires OpenGL 3.3 capable graphics card with recent drivers.

No suitable pixel format found
DEBUG: stopping renderer processing
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Stopping renderer thread...
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 18, 2013, 11:04:24 am
These two programs may be possibly interfering with the initialization:
C:\Program Files\AVAST Software\Avast\snxhk.dll (AVAST Software, avast! Antivirus), version 8.0.1489.300
C:\Windows\system32\ua_lsp.dll (Unknown Company, Unknown Product), version unknown

Try shutting them down before starting outerra.exe to see if it has any effect.
Otherwise only a clean Catalyst reinstall ...
Title: Re: Graphics driver issues, startup problems
Post by: Unsurt on June 18, 2013, 12:51:42 pm
The same problem happened to me once, black screen. I have 2 monitors and when I opened the game on the main, the game became black. I then tried to open the game on the second screen and it worked.
Title: Re: Graphics driver issues, startup problems
Post by: Ross89 on August 09, 2013, 07:18:42 am
I have many glitches and artifacts. The driver are updated.
My pc config is:
AMD Phenom II X4 965 3.4@
ram 8 gb
AMD ati HD7870
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 09, 2013, 07:20:20 am
Please post your eng.log file.
Title: Re: Graphics driver issues, startup problems
Post by: Ross89 on August 09, 2013, 07:24:53 am
sure
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 09, 2013, 07:37:31 am
It's a bug in Catalyst 13.8 beta (and perhaps just 7xxx series). We'll be releasing a workaround for it in the next build.
Title: Re: Graphics driver issues, startup problems
Post by: mikkl on August 21, 2013, 08:44:07 am
Anyone with IVB or HSW graphics try this driver: http://asder00.blogspot.it/2013/08/intel-hd-graphics-15.33.0.3262.html (http://asder00.blogspot.it/2013/08/intel-hd-graphics-15.33.0.3262.html)

It starts and runs, although there are some glitches.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 21, 2013, 09:32:37 am
In the latest version there are workarounds for Intel that make it run with the newest Intel drivers, though it's still buggy and we are looking deeper into it ...
Title: Re: Graphics driver issues, startup problems
Post by: kpikejr on August 21, 2013, 11:45:36 am
Hi All!
I have had this software for about 3 weeks.  OMG ...EXCELLENT at full 1980 x 1080.    Now I have just received the Oculus Development Kit (real cool).  The only issue that I have is optimum settings for the Outerra software.   The Oculus can only accept 1280 x 800.
Any advice on settings would be appreciated.  Thanks in advance.

ps  eng.log attached as well.

DEBUG: program directory: C:\Program Files (x86)\Outerra\Anteworld\
DEBUG: no data.cfg found, changing the working directory to the program executable directory
INFO: Outerra 0.7.16, build 3785 from Sun, 4 Aug 2013 18:31:56 GMT
DEBUG: Nvidia driver profile "Outerra" found...
DEBUG: Initializing engine...
DEBUG: data root directory: C:\Users\Ken\Outerra\
DEBUG: Windows version: 6.2.9200
DEBUG: CPU info:
   CPU string: GenuineIntel
   CPU brand string: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz
   Stepping ID: 3
   Model: 12
   Family: 6
   Processor type: 0
   Extended model: 3
   Extended family: 0
   Brand Index: 0
   CLFLUSH cache line size: 64
   APIC Physical ID: 6

DEBUG: GPU System info
    Graphics card: NVIDIA GeForce GTX 650 Ti
    GPU vendor ID: 10de (NVIDIA Corporation)
    GPU device ID: 11c3
    OpenGL driver version: 9.18.13.2049 (nvoglv32.dll)
    OpenGL driver build number: 2049


Title: Re: Graphics driver issues, startup problems
Post by: cameni on August 21, 2013, 12:00:56 pm
Using a higher resolution than Rift's native helps with the aliasing, I'm using it with 1920x1080 normally, with Rift set up duplicating the main display.
Title: Re: Graphics driver issues, startup problems
Post by: kpikejr on August 21, 2013, 12:27:23 pm
Thanks!  I'll try that....
Title: Re: Graphics driver issues, startup problems
Post by: Tevildo on September 25, 2013, 06:25:56 am
Hello. So I've followed all the steps from post #1, i.e. removing and reinstalling my drivers, and the engine still doesn't work. I need to mention that my system runs on Windows Xp - 32 bits and my video card is an ATI 4600 series. My system's features are: Intel Pentium CPU 2.66 GHz - 2.68 GHz and 2.00 GB of RAM. Hope anyone could help me. Thanks

P.S.: I'm a total noob.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 25, 2013, 07:48:49 am
There are several problems with it:

The latter is also why it fails on your system - not enough memory for communication with the GPU. Also, 2GB of system memory is too low.
Title: Re: Graphics driver issues, startup problems
Post by: gruso on September 30, 2013, 08:32:50 am
Hey guys, having the following issue when launching:

(http://i.imgur.com/VVrAq8X.png)

System specs: http://i.imgur.com/1TzD0a1.png (http://i.imgur.com/1TzD0a1.png)

I've had Anteworld for several months, and it has run without issue. It's been a few weeks since I launched it. On launch tonight, it updated and then threw this error. Catalyst is up to date. Any ideas?

Log attached.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 30, 2013, 09:24:48 am
Please install the latest version from http://demo.outerra.com (http://demo.outerra.com), the version you have is an older one, and there were some issues with graphics card detection.
Title: Re: Graphics driver issues, startup problems
Post by: gruso on September 30, 2013, 09:47:14 am
Sorted! Thanks cameni.
Title: Re: Graphics driver issues, startup problems
Post by: TT_ARRETUO_TT on October 25, 2013, 05:27:54 am
Hi Everybody,
I'm a Oculus Rift Dev and I have download the demo.
It works fine and the oculus experience is very very good.
However I still got an graphical problem. Regardless of the sun position,
the sky remain black (like there is no atmosphere around the earth.)
Do i miss something ? I have attached two images for example and the eng file.

Thanks for all the helps you can share with me.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 25, 2013, 05:41:06 am
Atmosphere settings are adjustable in environment settings (press Esc and then click the env icon), perhaps the coefficients were reset somehow - try resetting them to default values.
We haven't got a Quadro card to test with, so there may be also an issue with these cards.
Title: Re: Graphics driver issues, startup problems
Post by: TT_ARRETUO_TT on October 25, 2013, 05:45:17 am
Quote from: cameni on October 25, 2013, 05:41:06 am
Atmosphere settings are adjustable in environment settings (press Esc and then click the env icon), perhaps the coefficients were reset somehow - try resetting them to default values.
We haven't got a Quadro card to test with, so there may be also an issue with these cards.

I've tryied to change all the in-menu options but not one of them have change anything. (quadro ???)
I've the same problem with another quadro (the 2000) so maybe it is due to this technology ?

Thanks for this quick reply.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 25, 2013, 06:03:13 am
Could you try setting debug_mode = true in eng.cfg and send us the eng.log afterwards? It will create a debug OpenGL context, there might be some useful messages from that.
Title: Re: Graphics driver issues, startup problems
Post by: TT_ARRETUO_TT on October 25, 2013, 07:25:38 am
Quote from: cameni on October 25, 2013, 06:03:13 am
Could you try setting debug_mode = true in eng.cfg and send us the eng.log afterwards? It will create a debug OpenGL context, there might be some useful messages from that.

I've modify the eng.cfg, delete the old eng.log and relaunch. Here is the resulting eng.log file.
Title: Re: Graphics driver issues, startup problems
Post by: SpaceFlight on October 27, 2013, 06:07:30 pm
I installed the latest AMD beta drivers (13.11 Beta V6), and now i get this moving, black border on the screen:

(http://i.minus.com/ilX4r1beoFdgS.jpg)

(http://i.minus.com/iblkSehNKauPfH.jpg)

Everything seemed to work fine with 13.11 BetaV1.

Card is: AMD R9 280X 3GB
Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 28, 2013, 02:00:54 am
AMD is experimenting a lot in those Beta drivers, frequently breaking stuff. Even Beta V1 had a problem - terrible performance loss, almost half of fps (tested on 7970 and 6850). Stay away from it if you can.
Title: Re: Graphics driver issues, startup problems
Post by: JonathanCR on November 30, 2013, 11:38:21 am
I'm trying to get Outerra running on a 2012 Macbook Pro, running Windows 7 (64 bit) via BootCamp:

Processor Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
Memory (RAM) 8.00 GB
Graphics Intel(R) HD Graphics 4000
Gaming graphics 1696 MB

I see various accounts on this thread of what happens with the Intel HD 4000, but it won't start at all with me. It just gives the error message "Graphics card drivers crashed during the initialization of OpenGL."

I've attached my eng.log file here. Is there anything I can do, or is it just not going to happen on this system?
Title: Re: Graphics driver issues, startup problems
Post by: Chaoz on November 30, 2013, 01:09:07 pm
http://forum.outerra.com/index.php?topic=705.0 (http://forum.outerra.com/index.php?topic=705.0) Dont know if this is still the case but Cameni said Intel 4000/2500 have problems with opengl 3.3 because of the driver...
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 30, 2013, 01:11:27 pm
Intel Ivy Bridge and Haswell partially work with Outerra already, but only with the very latest drivers, and still with lots of issues. Also there were some other bugs in earlier versions, please download the following patch first:
Anteworld-0.7.16.3961-4152 (http://outerraworld.com/appdata/Anteworld/Anteworld-0.7.16.3961.patch-4152.exe)
Title: Re: Graphics driver issues, startup problems
Post by: The3DStig on December 09, 2013, 03:27:43 pm
Hi there!

This looks so promising!

I'm trying to get this to work on my work machine (I'll test it at home tonight) but so far I can't get it start!

Once I get past the login screens (running in demo mode for now) I see the program trying to check for "updated planetary data"- it freezes and then windows says it's stopped working! (Screengrab attached)

I've just updated to the latest Nvidia drivers.  I have two video cards (A Quadro 2000 and a Quadro 4000).
I checked my crash log but I don't see anything... is my system just not compatible?
(crash log attached)

Thanks in advance!  This looks absolutely amazing and if can get it working I look forward to supporting future efforts!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 09, 2013, 04:11:54 pm
The log says the program can't connect to www.outerraworld.com (http://www.outerraworld.com), can you check if it's accessible from there? The downloader doesn't support proxy servers and requires a direct connection.
Title: Re: Graphics driver issues, startup problems
Post by: The3DStig on December 09, 2013, 04:15:10 pm
Argh!  That's what I was afraid of!  I'll talk to IT and see if there's a way around it!  I know we've got some crazy proxy server stuff.
... don't suppose there's a workaround?

Thanks for the super fast reply!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 09, 2013, 04:21:22 pm
You could try running it with -demo command line switch, in that case it should not check the data - just to see if it gets further. I think someone reported an issue with Quadro cards some time ago, but that was about some graphics artifacts - a bug in Nvidia drivers that was fixed on consumer card drivers but not on the profi line, at that time.
Title: Re: Graphics driver issues, startup problems
Post by: The3DStig on December 09, 2013, 04:44:59 pm
Thanks- but no luck!

It jumps ahead past the login screen, it says "updating" then freezes and crashes!
Title: Re: Graphics driver issues, startup problems
Post by: The3DStig on December 09, 2013, 04:47:28 pm
Whoops!  Forgot to attach the screenshot and log
Title: Re: Graphics driver issues, startup problems
Post by: The3DStig on December 09, 2013, 04:51:10 pm
*I see it's still a "failed to download error"
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 09, 2013, 05:10:43 pm
Hm, I must check if it still omits the check in the -demo mode. Something may have changed since the 0.8.0 version, there are additional data that weren't included in the full install and must be fetched on the first run. Though the demo mode should not need them ...
Title: Re: Graphics driver issues, startup problems
Post by: The3DStig on December 09, 2013, 07:32:58 pm
Thanks!  I'll hopefully have time to try this out from my home computer tonight!

As the project develops is there any chance of it being okay with proxy servers?
(sorry if that's a silly question- i'm a 3D/VFX guy!  I have no idea how most of that works!)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 10, 2013, 02:09:26 am
Yes, we would like to fallback to downloading via the embedded browser which already supports proxy servers. It will add a bit more overhead but should cover even the exotic proxy types.
Title: Re: Graphics driver issues, startup problems
Post by: The3DStig on December 10, 2013, 10:34:33 am
That would be fantastic!

I played with the demo last night after the kids were in bed... amazing!
I'm hoping IT will be able to help me out today and find a temporary work around.  It shouldn't be hard to talk them into spending a mere $15!
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 09:47:20 am
Hi all,

I'm suffering from an error claiming the drivers crashed during the initialization of OpenGL.

I have an integrated intel HD 4600 and an ATI 8970m on this machine, but nothing I seem to do works.

I have updated the drivers for both chips and attached my eng.log. Any help would be greatly appreciated.

Thanks
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 10:03:48 am
Please download and run the following patch files manually (in order):
http://outerraworld.com/appdata/Anteworld/Anteworld-0.7.17.3961.patch-4152.exe (http://outerraworld.com/appdata/Anteworld/Anteworld-0.7.17.3961.patch-4152.exe)
http://outerraworld.com/appdata/Anteworld/Anteworld-0.8.0.4152.patch-4166.exe (http://outerraworld.com/appdata/Anteworld/Anteworld-0.8.0.4152.patch-4166.exe)
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 10:08:51 am
Same error, but this time its complaining about Catalyst drivers needed to be wiped.

New eng.log attached.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 10:16:11 am
Ok, this usually means that the Catalyst drivers are in a corrupted state and OpenGL can't be initialized. It's an old Catalyst installer bug that requires a cleanup - please use the official  Catalyst uninstall utility (http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx).

The patches you applied only fix the detection of the GPU being used by Anteworld, but the cause is the same. With AMD cards we display the cleanup message instead of the generic crash one, because that's a common issue with AMD cards (or rather with Catalyst installer that sometimes can't perform a clean install).
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 10:22:27 am
Eh, that links not loading for me.

Requires a username and password?

On another note, a quick Google has suggested this tool causes major issues on Windows 8.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 10:35:04 am
Some problem at the AMD site, I guess.
You can try Atiman uninstaller 7.0.2 (http://www.mediafire.com/download/0jdko53gk5npzo0/Atiman_Uninstaller_v.7.0.2.msi) instead.
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 10:43:33 am
Unfortunately, this has not worked.

Any other suggestions?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 11:07:37 am
Unfortunately we don't know any other resolution of the bug. It simply crashes inside the drivers. What Catalyst version have you installed after cleaning it up?
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 11:10:45 am
This is what CCC is reporting:

(http://i.imgur.com/TULX2Nm.png)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 11:16:02 am
Btw what have you got in the Power section? Is outerra.exe set there to use the high performance GPU?
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 11:24:54 am
It was set to high performance.

Funnily enough, if I set it to power saving, the program starts but goes straight to a black screen.

New log attached.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 11:36:04 am
Wow, this is sick. I see in the log that it chose Intel GPU, where the initialization ran ok but Intel drivers don't work right with that version (we know it goes to black screen there, but Intel drivers aren't officially supported and it changes from version to version).

But the AMD drivers crashing in initialization - that's a plague. The cleanup usually helped though ... previously we've been suggesting the Driver Fusion (http://treexy.com/products/driver-fusion/download) for cleanup (download links on the left), you can try that if the other one didn't help.
It's very unfortunate that this bug still exists in Catalyst after almost a year since it was reported to AMD ...
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 12:01:11 pm
Argh - remind me not to try that again. Had to do a system restore to point yesterday.

I think it's fair to say that that did not work :)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 12:14:11 pm
Hm, seems no tool is prepared for Windows 8 ...
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 12:25:17 pm
Please let me know if there's anything else I can try. Really want to try this on our OR!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 11, 2013, 12:27:52 pm
Did you try normal Windows driver uninstall, restarting and then install the drivers again?
Title: Re: Graphics driver issues, startup problems
Post by: Peca on December 11, 2013, 03:41:03 pm
You can try this:
1) uninstall drivers with ati installer
2) in device manager right-click on the graphics adapter and select "uninstall"
3) reboot
4) dont install anything, you can try aticleaner and/or CCcleaner
5) reboot
6) install new driver and pray :-)
Title: Re: Graphics driver issues, startup problems
Post by: madmax555 on December 11, 2013, 03:53:51 pm
Tried uninstalling drivers the traditional way - no cigar.
Title: Re: Graphics driver issues, startup problems
Post by: Atrax on December 16, 2013, 03:58:35 am
After this last build I cannot get into the game. It updated it and then when I clicked on "login" it opens the "checking for new version" window and hangs there indefinately. So I can't get into Outerra now. :\
Any fixes for this issue? Is it a known issue or is it just me?
Thanks for your help guys.

PS: oh yea, I have an ATI gpu.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 16, 2013, 04:27:01 am
If it's the shader compilation issue with older AMD drivers, two things will help: either updating the drivers to a recent version, or applying this patch:
Anteworld-0.8.0.4152.patch-4271 (http://outerraworld.com/appdata/Anteworld/Anteworld-0.8.0.4152.patch-4271.exe)

If neither helps, please post eng.log
Title: Re: Graphics driver issues, startup problems
Post by: Atrax on December 16, 2013, 04:35:12 am
OK, I went and updated the drivers just now and it managed to download that 4271 patch. Before I updated GPU drivers it just hung there indefinately. I did see some OpenGL or CL error but it disappeared so fast I couldn't read it all the way.
Anyway it works now after I've updated drivers. And thanks for your fast reply Cameni, it's really appreciated even tho I figured it's the drivers myself xD

Thanks again, now to test the new build :3
Title: Re: Graphics driver issues, startup problems
Post by: bagnet on December 16, 2013, 12:22:25 pm
hi :) i just updated to the latest version and now all my trees have disappeared... any ideas?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 16, 2013, 12:32:05 pm
Forests are now computed from vegetation maps, which try to match the real world coverage, but it's not yet working reliably. But also, if you previously were in a desert or a land with naturally sparse vegetation, it will now have sparse vegetation as well.

The forest adjustment (in env settings) do not currently work in this version, but they will be used to adjust the vegetation coefficients, together with the trees.
Title: Re: Graphics driver issues, startup problems
Post by: bagnet on December 16, 2013, 12:44:19 pm
hey :) thanks for fast answer.  i need to explain better i think. there are shadows, you can see where they should be but they are just missing. it also lags the performance out like its making an error where they should be. i flew over some massive forests and u can see them from space.. when you zoom in they are not there.. but the lighting effect is.. i'm updating my drivers at the moment. may help.. but they were perfect before i upgraded
Title: Re: Graphics driver issues, startup problems
Post by: bagnet on December 16, 2013, 12:58:07 pm
Driver sorted it. Happy days :)
Title: Re: Graphics driver issues, startup problems
Post by: Linux_Shines on December 21, 2013, 01:32:17 pm
Hi. First off - I'm a completely new registered user and started playing Outerra only recently (actually today). If I'm not mistaken, I've heard about this engine one month ago, so hello to all and Marry Christmas. But let me turn to my problem/issue/bug(?).

My PC:
- Motherboard: MSI B85-G41 PC Mate
- Processor: Pentium G3420 (Haswell)
- RAM: Crucial 4GB 1600MHz DDR3 4 GB RAM
- GPU: Intel HD Graphics (integrated on processor)
- Systems: Windows Server 2008 Datacenter (testing for 180 days) and Windows 7 Ultimate

And the problem:
(http://img13.imageshack.us/img13/329/bmco.png)

That's how Europe (continent) looks like:
(http://img4.imageshack.us/img4/6720/txoc.png)

As you can see, there's the same texture everywhere. I've downloaded the very latest drivers from the MSI website and tested the game at both systems (Server and Win7) - the problem still occurs.
Title: Re: Graphics driver issues, startup problems
Post by: ZeosPantera on December 21, 2013, 01:39:46 pm
Wow. you have a problem. You are going to be asked by the creators to attach your "eng.log" to the post. It should sit in the games root dir.
Title: Re: Graphics driver issues, startup problems
Post by: Linux_Shines on December 21, 2013, 01:45:08 pm
Edit: I've just added log file in the attachment.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 21, 2013, 04:53:29 pm
It's a bug in older Intel OpenGL drivers. I'm not sure the fixed drivers were actually released publicly (we are working with beta drivers provided by Intel), but I noticed your drivers aren't the most recent ones - you have version 10.18.10.3277, but there's already a newer public version 10.18.10.3345 (https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23405&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4000&lang=eng)
Title: Re: Graphics driver issues, startup problems
Post by: Linux_Shines on December 22, 2013, 01:37:38 pm
I think new drivers resolved this bug in... approximately 50%, because now I can see normal textures from a great height, but if I look closer at them, I see:
(http://img194.imageshack.us/img194/8486/dc17.png)

The very next .log file has been added to the attachment.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 22, 2013, 03:33:04 pm
I can only confirm this is the current state of latest public Intel drivers vs the latest Outerra version. It was already better previously, but as OT code progresses, more bugs appeared in the drivers. Still working on it with Intel team ...
Title: Re: Graphics driver issues, startup problems
Post by: demlasjr on January 24, 2014, 09:01:17 am
Hey guys, I can't make this engine work on my laptop.

For my laptop, on Windows 8.1 only Catalyst 13.11 works fine with the switchable graphics (Intel HD 4000 and ATI Radeon HD 7730M)

On the intel graphic it's work, but is very slow.
On the ATI graphic I'm getting: "graphics card drivers crashed during the initialization of OpenGL."

Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 24, 2014, 09:05:37 am
Did you try a complete driver cleanup as advised here (http://forum.outerra.com/index.php?topic=705.0)? Sometimes ATI drivers get into a bad state and need it.
But if you are saying that newer drivers do not work on it, then it may be also another problem.
Title: Re: Graphics driver issues, startup problems
Post by: demlasjr on January 24, 2014, 09:09:44 am
Hey Cameni,

I'm playing many games and everything is okay with the configuration I have. The catalyst works fine, OpenGL works just fine...so I guess is the engine, no idea what to test more.


LE: Here's the log: http://pastebin.com/MZYGUH1M (http://pastebin.com/MZYGUH1M)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 24, 2014, 12:28:13 pm
Unfortunately it simply crashes inside the driver file, early during the initialization, so it looks like a driver or hardware or system problem. Especially when it normally works on systems like this ...

It may be a 3rd party program that's interfering with the drivers, hooking there. Do you have your Intel graphics drivers updated as well?
Title: Re: Graphics driver issues, startup problems
Post by: demlasjr on January 24, 2014, 07:39:23 pm
Quote from: cameni on January 24, 2014, 12:28:13 pm
Unfortunately it simply crashes inside the driver file, early during the initialization, so it looks like a driver or hardware or system problem. Especially when it normally works on systems like this ...

It may be a 3rd party program that's interfering with the drivers, hooking there. Do you have your Intel graphics drivers updated as well?


Yes it is. I'm updating everything from manufacturer webste (AMD, Intel), not from laptop manufacturer (Dell). So yes, everything is very updated.
Title: Re: Graphics driver issues, startup problems
Post by: GodotWaits on January 27, 2014, 05:36:22 pm
Hi guys,

Just a little question, not sure if this is the right place for it, so if not, my apologies and I'll take it elsewhere.

I'm running Win 8.1, Intel Core i5-3230M @ 2.60GHz, 8GB RAM with a GeForce GT 620M...

I'm wondering if anyone on here could recommend graphical settings for Outerra that would make it run at it's smoothest while still being pretty.   

Any help would be appreciated greatly! ;D

GodotWaits
Title: Re: Graphics driver issues, startup problems
Post by: davidtheturtle on January 28, 2014, 07:41:20 pm
hey, im getting the "error initializing opengl subsystem...  message, i have a nvidia 560 gtx and I dont know how to assign a proper profile, if that is the fix, an
y help?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 29, 2014, 01:16:08 am
Quote from: GodotWaits on January 27, 2014, 05:36:22 pm
I'm running Win 8.1, Intel Core i5-3230M @ 2.60GHz, 8GB RAM with a GeForce GT 620M...

I'm wondering if anyone on here could recommend graphical settings for Outerra that would make it run at it's smoothest while still being pretty.   
620 is rather slow for OT, not much can be done except making it less pretty :)
Turning off grass, lowering terrain quality...
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 29, 2014, 01:18:13 am
Quote from: davidtheturtle on January 28, 2014, 07:41:20 pm
hey, im getting the "error initializing opengl subsystem...  message, i have a nvidia 560 gtx and I dont know how to assign a proper profile, if that is the fix, an
y help?
Nvidia profiles are created and assigned automatically by Outerra, usually you don't have to do anything. However, you should have updated drivers, some older ones didn't work properly with profiles and OpenGL.
Title: Re: Graphics driver issues, startup problems
Post by: demlasjr on January 29, 2014, 03:11:42 am
I still having issues and nobody gave me a solution. I enjoyed the look when I've seen it on reddit, but this is no buy for me, being unable to play because of a bug.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 29, 2014, 03:15:23 am
We are getting some more logging and checks into the next build so we (hopefully) can see better what may be the problem on your machine.
Title: Re: Graphics driver issues, startup problems
Post by: demlasjr on January 29, 2014, 03:40:07 am
Thank you for the update. Waiting anxious the update.
Title: Re: Graphics driver issues, startup problems
Post by: GodotWaits on January 29, 2014, 08:19:59 am
Thanks for the reply cameni.

GodotWaits

Title: Re: Graphics driver issues, startup problems
Post by: UrshultHaze on February 12, 2014, 02:19:16 pm
Crashing on startup. Win 8.1. Don´t know what to do...
Title: Re: Graphics driver issues, startup problems
Post by: thx_nb on February 12, 2014, 05:03:22 pm
The problem is probably not with your system specs :). Nice setup.
Most of these problems with crashing seem to be solved by updating to the latest drivers if I look at other forum posts. Have you checked for updates?

Also, look at this post (http://forum.outerra.com/index.php?topic=705.0) for some pointers.
Title: Re: Graphics driver issues, startup problems
Post by: UrshultHaze on February 12, 2014, 07:45:14 pm
latest drivers for everything.
Disabled virus program, firewall, steam....
everything really!
Outerra did start once or twice when everything was put together!?
But not now... crash on startup!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 13, 2014, 03:00:45 am
According to the crash report, there's a problem with a HID device. Try disconnecting any special devices you have got to see if it helps. We are adding extra checks for malformed data that could be causing crashes there in current version.
Title: Re: Graphics driver issues, startup problems
Post by: UrshultHaze on February 13, 2014, 05:53:29 am
Ahh... Should have figured that out!
It was the (one and only decent rudderpedals) MFG crosswind!
Thank you so much...
But what to do. :o I don´t want to use any Saitek crap again.  ;)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 13, 2014, 05:58:08 am
Seems there's a non-standard behavior in their drivers or something. We'll try to handle it more gracefully, but that doesn't guarantee it will actually work. Checking on the net if there's any known issue ...
Title: Re: Graphics driver issues, startup problems
Post by: professorx on February 15, 2014, 07:03:01 pm
I wanted to test outerra tech demo using HD 4000, doesn't run it amazingly, but it ran it well enough to use.
It ran just fine up until today's update. Now it just will not start. I keep getting a error saying my intel graphics drivers for OpenGL are outdated.
I updated them and still get the same thing.


Was also planning to buy a gigabyte brix with Intel Iris Pro graphics 5200.
Hope there will be no issue when I do.
Title: Re: Graphics driver issues, startup problems
Post by: adriaan on February 15, 2014, 07:49:09 pm
I have a little issue. When changing screens outerra tells me on startup it cant support the resolution and won't launch. How do i fix this without changing back to the former monitor? And outerra should simply go to default resolution when the resolution isn't supported. thanks a lot
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 16, 2014, 01:23:05 am
Quote from: professorx on February 15, 2014, 07:03:01 pm
I wanted to test outerra tech demo using HD 4000, doesn't run it amazingly, but it ran it well enough to use.
It ran just fine up until today's update. Now it just will not start. I keep getting a error saying my intel graphics drivers for OpenGL are outdated.
I updated them and still get the same thing.
What driver version did you update to? Please post your eng.log, might be that the driver version is different on some Windows versions or something.

Quote from: adriaan on February 15, 2014, 07:49:09 pm
I have a little issue. When changing screens outerra tells me on startup it cant support the resolution and won't launch. How do i fix this without changing back to the former monitor? And outerra should simply go to default resolution when the resolution isn't supported. thanks a lot
Please edit eng.cfg and the resolutions there.
Title: Re: Graphics driver issues, startup problems
Post by: professorx on February 16, 2014, 02:35:53 am
Quote from: cameni on February 16, 2014, 01:23:05 am
Quote from: professorx on February 15, 2014, 07:03:01 pm
I wanted to test outerra tech demo using HD 4000, doesn't run it amazingly, but it ran it well enough to use.
It ran just fine up until today's update. Now it just will not start. I keep getting a error saying my intel graphics drivers for OpenGL are outdated.
I updated them and still get the same thing.
What driver version did you update to? Please post your eng.log, might be that the driver version is different on some Windows versions or something.


driver version 10.18.10.3379

eng.log
http://pastebin.com/JmiaggRU (http://pastebin.com/JmiaggRU)


Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 16, 2014, 05:39:26 am
Ok, seems it's reading the wrong file version on Ivy Bridge chips, will fix.
Title: Re: Graphics driver issues, startup problems
Post by: UrshultHaze on February 16, 2014, 07:24:55 am
Latest version: 0.8.1.4444. Still crashing with the MFG crosswind pedals.
Never mind...
I´m to stupid for this... Can´t do anything but holes in the ground! Don´t know how to fly, get the Hotas Warthog or Track ir to work.
But it looks amazing on a lot of youtubemovies  I wish you good luck and I hope it will be a proper flightsim one day!
 :)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 16, 2014, 07:38:35 am
Oh, don't give up :)
Can you send the crash report from the MFG pedals?

TrackIR - just create a "plugins" folder in the OT installation directory and put the dll (http://ts3.cosaofficial.pl/opentrack/misc/outerra-tir-plugin-20131028.7z) there. Use Kelvin's TIR profile[/url to configure TIR. (http://forum.outerra.com/index.php?topic=2476.0)

Warthog - are there two versions/firmwares for that thing? Because we added a workaround for FW bug specifically for this, but either the workaround does not activate or there's a different firmware that fixes the bug and now the workaround makes it worse ..
Title: Re: Graphics driver issues, startup problems
Post by: UrshultHaze on February 16, 2014, 10:49:11 am
Well... not giving up... just chilling out  ;)
Only thing matters is that you guys keep on going!

Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 16, 2014, 11:21:12 am
Please send us the crash report from the crash reporter window, putting your email there so I can identify which report it was.
Title: Re: Graphics driver issues, startup problems
Post by: UrshultHaze on February 16, 2014, 12:09:11 pm
Done!
Title: Re: Graphics driver issues, startup problems
Post by: UrshultHaze on February 18, 2014, 06:21:26 am
Setting up the Hotas Warthog the only option that I get is "axis 7"!?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 18, 2014, 07:34:36 am
Yep it seems Warthog produces some erroneous values on axis 7 (which should be a raw duplicate of the axis 2 actually, no idea what they are doing there). We are removing those extra axes from detection altogether.

As for the MFD crosswind - it now crashed later in the code, on another set of invalid values coming from the device. I'm adding extra checks there.

Seems joystick makers have some fun creating really oddly behaving drivers ..
Title: Re: Graphics driver issues, startup problems
Post by: driflysh on February 22, 2014, 07:40:28 pm
Hello,

the program is great and runs perfectly on flat projection. The attached picture shows the spherical projection (cylindrical is similar), which I need for my triple screen setup. Can anyone tell me what to do?

My PC: I7 4770K, GTX780Ti, 16GB RAM, newest graphics drivers. There's no eng.log file in the folder c:\users\###\outerra\.

I will definately buy the Alpha when this issue is solved.

I'm sorry if this problem was discussed earlier, but I didn't find it.

Greetings and thanks in advance!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 23, 2014, 01:49:14 am
eng.log file is where you selected the data directory during the installation.
Title: Re: Graphics driver issues, startup problems
Post by: driflysh on February 23, 2014, 08:41:02 am
Quote from: cameni on February 23, 2014, 01:49:14 am
eng.log file is where you selected the data directory during the installation.

Ok, I thought the file should be there because the directory existed... Now I found it but it's too big to attach it. What section could help to find out the problem? I don't want to post the whole text.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 23, 2014, 09:06:47 am
Just upload it to http://pastebin.com/ (http://pastebin.com/) and send the link
Title: Re: Graphics driver issues, startup problems
Post by: driflysh on February 23, 2014, 04:39:08 pm
Quote from: cameni on February 23, 2014, 09:06:47 am
Just upload it to http://pastebin.com/ (http://pastebin.com/) and send the link

Cool, pastebin is new to me. The link: http://pastebin.com/6ZRQGYLi (http://pastebin.com/6ZRQGYLi)

Once again, thanks in advance!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 23, 2014, 05:10:09 pm
Ok the spherical/cylindrical modes seem to be broken on cards where the new depth mapping mode was enabled, will be fixed.
Title: Re: Graphics driver issues, startup problems
Post by: driflysh on February 23, 2014, 06:11:49 pm
Quote from: cameni on February 23, 2014, 05:10:09 pm
Ok the spherical/cylindrical modes seem to be broken on cards where the new depth mapping mode was enabled, will be fixed.

Too bad. I hoped for "just uncheck the box xxx" but it seems to be more serious. Anyway, thank you very much, I'll regularly check the forum for updates. Meanwhile I'll check my Paypal account to go sure I've got at least 15$. ;)

Greetings
Title: Re: Graphics driver issues, startup problems
Post by: Prajurit on February 27, 2014, 03:10:16 am
I've got an ASUS laptop with an I7 processor 2.4GHz, 6 GB RAM, geforce 740gts 2GB graphic card and running on 64 windows 8.

When i open the game i receive the error that my Intel grapgics drivers for OpenGL are outdated etc etc etc.. I tried to update my drivers but they are all up to date. I tried to start Outerra with a nvidia profile (via nvidia settings) and to open it with the standard nvidia profile. What else can i do? I put the eng.log file in this comment. Thnx in advance!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 27, 2014, 04:00:58 am
It does not open with a high performance profile, but it uses the default Intel one.
Some old Nvidia drivers did not work correctly with OpenGL switching. Did you update with the latest drivers from Nvidia? Manufacturers usually lag with the drivers and don't care.
Your Intel drivers aren't the newest ones either ...
Title: Re: Graphics driver issues, startup problems
Post by: Prajurit on February 27, 2014, 05:07:31 am
Quote from: cameni on February 27, 2014, 04:00:58 am
It does not open with a high performance profile, but it uses the default Intel one.
Some old Nvidia drivers did not work correctly with OpenGL switching. Did you update with the latest drivers from Nvidia? Manufacturers usually lag with the drivers and don't care.
Your Intel drivers aren't the newest ones either ...

I autodetected the NVidia driver and it said ok, I updated it manually so that should work, the intell driver on the other hand... Product Detected  Intel® HD Graphics 4000  , when I install them it gives an error saying that this computer is not varrified or something and it aborts the install. any tips?

**never mind, the NVidia driver was enough, thnx for the help
Title: Re: Graphics driver issues, startup problems
Post by: andrewbi on March 15, 2014, 10:31:22 pm
Hello
When I launch the game, I get the error of "Graphics card drivers crashed during the initialization of OpenGL"

I've reinstalled graphic drivers and everything, but it still does not work

Here is a pastebin of the log
http://pastebin.com/Q58t4tdm (http://pastebin.com/Q58t4tdm)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 16, 2014, 05:21:26 am
Did you uninstall the drivers first, preferably cleaning (http://www.guru3d.com/files_details/display_driver_uninstaller_download.html) it too?
The error basically says that the crash happens inside the graphics drivers and we can't do anything about it, as it's either a hardware problem, or corrupted state of drivers or the of operating system. But with AMD it relatively often happens that the drivers somehow get into a messy state (especially if you used any beta drivers previously) and need to be cleaned and reinstalled.
Title: Re: Graphics driver issues, startup problems
Post by: andrewbi on March 16, 2014, 02:07:59 pm
Oh, I originally uninstalled the drivers first, then reinstalled, but now I'll try to clean it
Thanks
Title: Re: Graphics driver issues, startup problems
Post by: driflysh on March 25, 2014, 03:11:05 pm
Hello,

after one of the last updates at least the cylindrical view seemed to work so I bought the alpha. Unfortunately this view doesn't work in cockpit view. And spherical still doesn't work in free flight, outside or cockpit view. Some Screens are attached fo cylindrical cockpit, spherical cockpit and spherical free flight. Straight ahead both cockpit views are just black screen. Trees are very small and sometimes "jump" infront of me depending on view direction, only in spherical.

The Issue regarding heaven display seems to be fixed already.

I also just discovered that the sim gets stuck from time to and can be reanimated by right-mouse looking combined with pushing steering buttons...

Log: http://pastebin.com/6ZRQGYLi (http://pastebin.com/6ZRQGYLi)

Anyway great work up to now!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 25, 2014, 06:13:25 pm
Cockpits won't work reliably in this mode until they are dynamically tesselated and clipped, since this mode is technically a hack over the linear rasterizer. But the rendering of trees in spherical mode seems to be another bug.
Title: Re: Graphics driver issues, startup problems
Post by: driflysh on March 27, 2014, 03:59:41 pm
Oh, that doesn't sound like there'll be a solution for the cockpit view soon. Can I deactivate the cockpit-model? Cause I can live without instruments but flying a helicopter on three 42" screens with this stretched view will render me sick after 30sec...
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 27, 2014, 04:47:58 pm
You can set sim_mode = true in eng.cfg
If you have perf issues after that, you can also press alt+e while in the aircraft, and edit set_fps_position to move the camera in front of the plane.
Title: Re: Graphics driver issues, startup problems
Post by: driflysh on March 28, 2014, 04:17:54 pm
sim_mode = true works perfectly! Thank you very much!

Unfortunately that heaven-issue (like a ring in one color, differing in size and angle, starting at the horizon) occured again, but not only in cockpit view and very seldom. But it's ok right now cause I'm only looking at the mountains and trees anyway. ;)
Title: Re: Graphics driver issues, startup problems
Post by: DivineSense on March 30, 2014, 09:13:58 pm
Serious startup issues here. Dark star sky is shown, high CPU and program goes unresponsive.
Sometimes the login window is shown without textures. Sometimes it actually starts and is completely fine, maybe 1 in 20 tries works.

I've tried reinstalling Outerra from scratch.

Win64-bit Nvidia gtx660.

Attached my eng.log

Edit: Managed to start it with debug-flag set in eng.cfg.
First I'm getting:
ERROR: (DRV): Buffer performance warning: Buffer object 4 (bound to GL_PIXEL_UNPACK_BUFFER_ARB, usage hint is GL_STREAM_DRAW) is being copied/moved from VIDEO memory to DMA CACHED memory.

Then when the terrain loads:
ERROR: (DRV): Pixel-path performance warning: Pixel transfer is synchronized with 3D rendering.


New Eng-log attached.
Newest Nvidia drivers just cleanly installed (335.23)
Title: Re: Graphics driver issues, startup problems
Post by: obren on April 09, 2014, 05:55:58 am
Hi, guys. I have a startup error, and I presume it's because the latest beta Nvidia driver 337.50, I'm not sure tho. I get the error message, Its something like: Failed to precompile shader, open GL error, failed to link shader program, etc. Anybody has similar issues?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 09, 2014, 06:08:34 am
Quote from: DivineSense on March 30, 2014, 09:13:58 pm
Serious startup issues here. Dark star sky is shown, high CPU and program goes unresponsive.
Sometimes the login window is shown without textures. Sometimes it actually starts and is completely fine, maybe 1 in 20 tries works.

...

Sorry I haven't caught this.
There's one potential problematic module that seems to be injecting into Outerra:
Code: [Select]
C:\Program Files (x86)\DisplayFusion\Hooks\AppHookWIN6032_E500B5BA-2E1F-46A5-A503-6D04045D70A4.dll (Binary Fortress Software, DisplayFusion Hook), version 5.1.1.11

Can you try stopping it before running outerra.exe?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 09, 2014, 06:10:08 am
Quote from: obren on April 09, 2014, 05:55:58 am
Hi, guys. I have a startup error, and I presume it's because the latest beta Nvidia driver 337.50, I'm not sure tho. I get the error message, Its something like: Failed to precompile shader, open GL error, failed to link shader program, etc. Anybody has similar issues?
We'll check this, but Nvidia beta drivers often break OpenGL stuff, while the subsequent WHQL drivers again behave correctly ...
Title: Re: Graphics driver issues, startup problems
Post by: 2eyed on April 09, 2014, 09:31:32 am
Same for me, fatal error at startup:
exception msg:OpenGL error:failed to link shader program
last
RL:MapRender::post@c\_root\srcsvn\eng3x\src\test_frat\maprender.h
pp(401)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 10, 2014, 03:37:00 am
It seems to be a bug in the Nvidia beta drivers, access violation inside the driver on one of the shaders. Doesn't report anything else but "internal exception", so it's nothing we can do with it except suggesting to avoid these drivers.
Title: Re: Graphics driver issues, startup problems
Post by: DivineSense on April 10, 2014, 01:17:59 pm
Hi!

Yes, I suspected the DisplayFusion Hook, but it's the same with that service turned off...
And I'm running WHQL drivers 335.23, not beta for me.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 10, 2014, 03:58:02 pm
Did it disappear from the eng.log when you turned it off?
Title: Re: Graphics driver issues, startup problems
Post by: Levi on April 11, 2014, 08:19:36 am
Quote from: DivineSense on April 10, 2014, 01:17:59 pm
Hi!

Yes, I suspected the DisplayFusion Hook, but it's the same with that service turned off...
And I'm running WHQL drivers 335.23, not beta for me.

Hi! I'm using the same drivers (335.23 WHQL) on my old GeForce GTX 550 TI, and it works perfectly nice for me.

Title: Re: Graphics driver issues, startup problems
Post by: Foxiol on April 11, 2014, 02:58:09 pm
The game gave me a "Fatal Error" with drivers 337.50 in Outerra, and there are other issues with other games such as Planetside 2 giving black screens and such. Yesterday it gave me a Blue Screen and my PC rebooted.

I installed the drivers 332.21WHQL and those have no problems at all...no problems with Outerra, no problems with black screens.

I recommend to hold with the 332.21 until Nvidia fixes their drivers. 
Title: Re: Graphics driver issues, startup problems
Post by: DivineSense on April 14, 2014, 03:16:48 pm
Quote from: cameni on April 10, 2014, 03:58:02 pm
Did it disappear from the eng.log when you turned it off?

Cameni yes it did.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 14, 2014, 04:46:42 pm
Try deleting/moving campos/earth/default.cam, eng.cfg and world.cfg in case they got corrupted.
Title: Re: Graphics driver issues, startup problems
Post by: DivineSense on April 15, 2014, 07:08:23 am
It worked once. Outerra started in windowed mode. (Yay)
Closed it down, and restarted. Locked up before login window
Removed the files again and restarted. -Locked up again.
Tried 2 more times to remove files and restart. - Locked up all times.

And I've tried doing a complete reinstall of Outerra.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 15, 2014, 07:16:46 am
With complete reinstall, did you also delete/move the whole outerra data folder away? In case it's some of the downloaded files/mods ...
Title: Re: Graphics driver issues, startup problems
Post by: DivineSense on April 15, 2014, 07:11:33 pm
It was a new install in a completely new win64 install, but I can try it again and make sure everything is removed.

Thanx!
Title: Re: Graphics driver issues, startup problems
Post by: DivineSense on April 16, 2014, 03:38:48 pm
Quote from: DivineSense on April 15, 2014, 07:11:33 pm
I can try it again and make sure everything is removed.

No luck. I did a complete reinstall and removed all files, still does not start. Just hangs with high CPU. like 90%.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 16, 2014, 03:47:01 pm
Hmm that's really odd. One more idea - after you install it, delete the precomp.lst file and try starting it again.
Title: Re: Graphics driver issues, startup problems
Post by: costersall on April 26, 2014, 06:19:53 pm
Deleting precomp.lst fixed it for me, thanks!
Title: Re: Graphics driver issues, startup problems
Post by: Muddbell on May 03, 2014, 02:07:52 am
I can Run MEDEM just fine but when I choose earth I crash in initialization.

What might be my issue?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 03, 2014, 02:12:51 am
Probably corrupted terrain data. Did you try reinstalling?
Title: Re: Graphics driver issues, startup problems
Post by: Muddbell on May 05, 2014, 01:14:03 am
That's it. Thanks

I work in survey/mapping. I'm very interested in seeing how this level of rendering can be used for that industry. I will purchase the demo soon and play with the tool features you already have.

Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on May 26, 2014, 02:27:15 pm
Ok, Just downloaded the new Nvidia drivers (337.88) and Anteworld is very unhappy.

INFO: Some foreign modules were found injected into Outerra exe. Note that these modules can interfere with the rendering, causing black screen or rendering artifacts.

The following potentially problematic modules were found:
G:\Outera\Anteworld\Openal-mob. dll (unknown company, unknown product), version unknown

ERROR: error linking the program s9cba5cf77f602eff6d8f3af3c221a4a07b9ebb sbb108d5e847f46dff71cfd6d46ebee43b76d3a88 vertex info

(0) : fatal error C999: *** Exception during Compilation ***

ERROR: openGL error: failed to link shader program

This is on the boot screen. Later there is a final crash with the error

Exception msg: OpenGL error: failed to link shader program last

RL:maprender::post@c:\_root\srcsvn\eng3x\src\test-frat\maprender.Hpp(417)
Title: Re: Graphics driver issues, startup problems
Post by: 2eyed on May 26, 2014, 04:50:52 pm
Occasional crashes with 337.88 whql.

Eng.log truncated for file size reasons.
Title: Re: Graphics driver issues, startup problems
Post by: PRiME on May 26, 2014, 08:13:40 pm
HiFlyer, same deal with me, sad panda :(
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 27, 2014, 04:10:58 am
Nvidia WHQL drivers have the same bug as the previous betas. Road shader won't compile, without any details (*** exception during compilation ***). Will work only if you clear the cache and have no roads.

Obviously it's better not to use the drivers at all.
Title: Re: Graphics driver issues, startup problems
Post by: ddenn on May 27, 2014, 04:46:14 am
So there won't be any workaround from OT team? I need those drivers for x-plane, they fix some issues with it, and i need working OT as well. So now I have to switch drivers all the time..
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 27, 2014, 04:54:09 am
It's an internal driver error, we have no idea what may be causing it in a shader that worked even 2 years back on older Nvidia drivers. We have submitted a bug report way back for the beta drivers, but haven't got a response yet.

I've been randomly shuffling the code in the shader to see if anything helps, but no help so far. Complicated by the fact that our code is output from a generator, and that their error doesn't appear during compilation but only after linking with no additional info.

Unfortunately, unless we magically stumble on something that resolves it, we can only wait for Nvidia to fix it.
Title: Re: Graphics driver issues, startup problems
Post by: ddenn on May 27, 2014, 04:58:01 am
Ok, I tried to delete cache and it works. I don't really need roads, so it's fine. I don't think nvidia will fix it anytime soon, after WHQL release
Title: Re: Graphics driver issues, startup problems
Post by: 2eyed on May 27, 2014, 09:31:44 am
Uhh, pretty bad news!
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on May 27, 2014, 11:10:33 am
Quote from: 2eyed on May 27, 2014, 09:31:44 am
Uhh, pretty bad news!

Well yes. especially if you intend to buy watch Dogs or something........

(More sad pandas)
Title: Re: Graphics driver issues, startup problems
Post by: PRiME on May 27, 2014, 09:37:32 pm
Deleting the cache from the cache folder didn't seem to remove the OpenGL error for me. Guess I will roll back drivers. I surely hope Nvidia are aware of this problem and plan to fix it very soon.

I'll follow advise in this thread and hopefully all will be good (http://forum.outerra.com/index.php?topic=2680.15 (http://forum.outerra.com/index.php?topic=2680.15))
Title: Re: Graphics driver issues, startup problems
Post by: Avidean on May 30, 2014, 06:41:44 pm
Cant seem to fix this:(http://i832.photobucket.com/albums/zz241/Avidean/Haswell/Outerrastartcrash.png) (http://s832.photobucket.com/user/Avidean/media/Haswell/Outerrastartcrash.png.html)

It happens right after I start the game.
eng.log attached

System in sig.

Any help much appreciated
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on May 30, 2014, 08:44:49 pm
Quote from: Avidean on May 30, 2014, 06:41:44 pm
Cant seem to fix this:(http://i832.photobucket.com/albums/zz241/Avidean/Haswell/Outerrastartcrash.png) (http://s832.photobucket.com/user/Avidean/media/Haswell/Outerrastartcrash.png.html)

It happens right after I start the game.
eng.log attached

System in sig.

Any help much appreciated

I believe its been posted that Nvidia (if anyone) will have to fix this issue.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 31, 2014, 02:12:52 am
It's a buggy Nvidia driver, please revert to 335.23. Nvidia already acknowledged the problem and is working on a fix.
Title: Re: Graphics driver issues, startup problems
Post by: delete on June 04, 2014, 06:43:46 pm
Is there any idea of how long it'll take for Nvidia to fix it?

I literally just finally paid for it the other day, and now I feel kinda a fool since I can't use it at all lol ;D
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 05, 2014, 12:26:11 am
We already worked around it in the latest version, please update or reinstall. I don't know when Nvidia releases fixed drivers, but after their devs provided hints on what part they fail, we managed to restructure the code so that it works on those drivers too.
Title: Re: Graphics driver issues, startup problems
Post by: delete on June 05, 2014, 04:47:09 am
Quote from: cameni on June 05, 2014, 12:26:11 am
We already worked around it in the latest version, please update or reinstall. I don't know when Nvidia releases fixed drivers, but after their devs provided hints on what part they fail, we managed to restructure the code so that it works on those drivers too.

Sweet, re-installing did the trick, thanks!!
Title: Re: Graphics driver issues, startup problems
Post by: johnel34 on June 17, 2014, 04:08:21 pm
Hi there, I've developed an issue with the lastest version I hope you can help me with. Outerra tried to update itself a couple of days ago, but when it tried to restart, I got this message:-

 The procedure entry point K32EnumProcesssModules could not be located in the dynamic link library KERN32.dll

I've tried reinstalling Outerra, I've updated my graphics drivers, and run a virus scan, but every time I try to start, I get the same message. I'm running windows Vista with a GTX 460 card.

thanks
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 17, 2014, 05:39:51 pm
Thanks for reporting, this seems to be caused by new system libraries that are causing the incompatibility. We'll fix it in the next update.
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on June 17, 2014, 11:30:41 pm
Word on the street is that the new Nvidia drivers 340.43 are so bad you might as well just poke yourself in the eye with a stick. Anyone wanna be the guinea pig and confirm?  :P

Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 18, 2014, 12:56:18 am
Angrypig was the guinea pig and tested :)
But so far he saw only increase in latency, GPU caching one more frame by default.
Title: Re: Graphics driver issues, startup problems
Post by: angrypig on June 18, 2014, 03:35:01 pm
(http://3.bp.blogspot.com/_4OYGjUrdllo/Si0NaAhPFMI/AAAAAAAAXDM/L8lVSKfpZXA/s400/pig.jpg)
Title: Re: Graphics driver issues, startup problems
Post by: angrypig on June 18, 2014, 03:39:14 pm
There is also slightly increased performance 6-10% at least on my NVIDIA 750 TI.
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on June 19, 2014, 11:50:11 pm
Quote from: angrypig on June 18, 2014, 03:39:14 pm
There is also slightly increased performance 6-10% at least on my NVIDIA 750 TI.

Maybe worth a try? Even with the injunction against beta drivers?
Title: Re: Graphics driver issues, startup problems
Post by: jramireztsyl on June 28, 2014, 04:08:00 am
Hi! Just wanted to know if you finally got the Brix, and if so, how did it perform with Outerra. I'm very impressed by the tiny brix nut not sure if Intel irispro can perform properly.
Thanks!
Title: Re: Graphics driver issues, startup problems
Post by: CaptTrego on July 05, 2014, 05:58:20 pm
Any ideas why this is coming up after updating to 0.8.2.4711??

(http://atallguy.com/_posted_files_/_outerra_/startup-error.png)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 06, 2014, 01:22:52 am
Is it Windows Vista? Seems there are still some incompatibilities after moving to a new platform SDK.
Title: Re: Graphics driver issues, startup problems
Post by: CaptTrego on July 06, 2014, 01:48:06 pm
No, that's on an XP machine...  Core Duo/NVIDIA graphics
Title: Re: Graphics driver issues, startup problems
Post by: CaptTrego on July 09, 2014, 12:55:14 pm
Any ideas how I can get past/correct that issue?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 09, 2014, 02:59:58 pm
Unfortunately, you must wait for the next patch. Win XP is barely supported because of shared memory limitations, but this broke because of linking with a newer platform library.
Title: Re: Graphics driver issues, startup problems
Post by: CaptTrego on July 09, 2014, 05:06:37 pm
Thank you cameni.... I'm in the market for a new machine anyway, so it will have 8.1 on it anyway.   In the mean time, if a patch corrects it, I'll continue to explore Outerra until the new 'puter is ordered!
Title: Re: Graphics driver issues, startup problems
Post by: M7 on August 04, 2014, 12:22:24 am
Are the new nvidia driver safe to use ? 340.52
Title: Re: Graphics driver issues, startup problems
Post by: Levi on August 04, 2014, 03:08:30 am
Quote from: M7 on August 04, 2014, 12:22:24 am
Are the new nvidia driver safe to use ? 340.52
I'm already using that version with no problems at all. So I think it's safe to use ;)
Title: Re: Graphics driver issues, startup problems
Post by: grahamwell on September 07, 2014, 02:14:00 pm
New update is causing my AMD Graphics to crash at the 'Initializing World' point.

Outerra was working fine until three days ago.  There have been no other changes to my setup.  Now the program starts but crashes at the 'Initializing world' message.  I get a message from ATI 'Graphics Driver stopped and has recovered'.  At this point I need to close Outerra from the task manager.

I've tried reinstalling, removing cache and packages and updating to the AMD Beta drivers, but none of these have made any difference.  So I've given up :(

Log attached.  Machine is Windows 8.1 64 bit with AMD R9 200 card.

BTW, I can no longer uninstall Outerra.  I can run the uninstaller but it just immediately says 'Completed' and actually hasn't done anything.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 07, 2014, 02:37:56 pm
There was no update for some weeks, so I guess this must be caused by a change in your system. Did you do a clean uninstall of AMD drivers?

Also, if the uninstaller doesn't work, this may be caused by some changes to user access rules, or maybe a Windows update that did something to it ...
Title: Re: Graphics driver issues, startup problems
Post by: grahamwell on September 10, 2014, 01:50:59 pm
Yes, a clean uninstall -  and I've just done another one with DDU.  No change at all.  I can't imagine that if it was a Windows update I would be the only one to notice.

I should add that a notification message now says

"Application has been blocked from accessing Graphics Hardware"

This seems to be an issue on a number of games and there are many questions on the net about it, both from AMD and NVIDIA users, but no resolution.  The general advice is to do a clean reinstall of graphics drivers, but I've tried that - several times now.

--------------Update

OK, I feel a little sheepish, but I've got it working - by renaming the Outerra directory in my user area.  Presumably there was something in the cache that was corrupting the program.  I've lost all my building but hey - that's the joy of betas.
Title: Re: Graphics driver issues, startup problems
Post by: bomber on September 12, 2014, 01:17:39 pm
how long should it take to initialise the world ?

Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 12, 2014, 02:14:34 pm
A few seconds, it's usually quicker on Nvidia cards.
Title: Re: Graphics driver issues, startup problems
Post by: bomber on September 12, 2014, 02:24:24 pm
mmmmm stuck in it for hours here....nvidia 635m 2gb
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 12, 2014, 02:29:33 pm
Check the eng.log, probably stopped on a shader compilation or something there. You may also need to delete eng.cfg and world.cfg, if it's something with the settings.
Title: Re: Graphics driver issues, startup problems
Post by: bomber on September 12, 2014, 02:45:56 pm
deleted those 2 files... still not working

http://target4today.com/_posted_images_/2014-09/eng (http://target4today.com/_posted_images_/2014-09/eng)

right click save as.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 12, 2014, 02:57:57 pm
Try deleting the campos\earth\default.cam file.
Title: Re: Graphics driver issues, startup problems
Post by: bomber on September 12, 2014, 05:04:38 pm
ok that fixed it.... thanks  :)
Title: Re: Graphics driver issues, startup problems
Post by: whitav8 on September 16, 2014, 06:44:31 pm
@cameni,
     Thanks for a beautiful sim world! I am still checking using the cylindrical setting (proj=2) which looks terrific with three monitors - but  I notice that terrain shading changes dramatically with even fairly slow forward movement (that is, when at a fixed position and noticing a terrain shadow that then disappears when I start moving). It looks fine with the flat projection though. Any ideas?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 17, 2014, 01:21:09 am
Shadows do not work correctly in cylindrical/spherical projections yet, the reverse projection needs to be implemented there.
Title: Re: Graphics driver issues, startup problems
Post by: xGame1945 on November 28, 2014, 12:37:53 am
the procedure entry point initializecriticalsectionex could not be located kernel32.dll

please help me ...
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on March 15, 2015, 01:42:01 am
A fellow user got an issue with Outerra and I volunteered to ask there. Basically, he can't run it, Outerra tries to update and then crashes with these kind of errors, which you can see on screenshots. He already reinstalled the engine as well as drivers. I also asked for eng.log, but he said that it's not produced. What is the most reliable way to resolve this situation?
Title: Re: Graphics driver issues, startup problems
Post by: PRiME on March 15, 2015, 01:44:31 am
You should include a Dxdiag.txt so we can see his system specs
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on March 15, 2015, 01:53:24 am
Quote from: PRiME on March 15, 2015, 01:44:31 am
You should include a Dxdiag.txt so we can see his system specs

Here you go.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 15, 2015, 03:35:48 am
The first error means that he had a newer version once, but is now again back to an older one. That's usually a sign of an overly protective antivirus or a Windows recovery. A clean reinstall with deleting the cfg files should help with that.

Drivers - as it says, usually a corrupt driver installation, and a clean driver reinstall is required. Use DDU (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html).
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on March 16, 2015, 09:35:16 am
OK, thank you!
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on March 18, 2015, 08:28:07 pm
Not liking the new Nvidia drivers that just came out. (347.88) They seem to be cutting framerates almost by half, for me.

Will be interested to see what others think.
Title: Re: Graphics driver issues, startup problems
Post by: M7 on March 18, 2015, 08:31:51 pm
Well im not too tempted to update now...
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on March 18, 2015, 09:21:06 pm
Quote from: M7 on March 18, 2015, 08:31:51 pm
Well im not too tempted to update now...

Something may be up with my lights, on the Cessna, too.
Title: Re: Graphics driver issues, startup problems
Post by: Levi on March 19, 2015, 05:57:38 am
Quote from: HiFlyer on March 18, 2015, 08:28:07 pm
Not liking the new Nvidia drivers that just came out. (347.88) They seem to be cutting framerates almost by half, for me.

Will be interested to see what others think.
I've just tested them, and it seems to not have a negative impact on my FPS.
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on March 19, 2015, 08:37:57 am
Quote from: Levi on March 19, 2015, 05:57:38 am
Quote from: HiFlyer on March 18, 2015, 08:28:07 pm
Not liking the new Nvidia drivers that just came out. (347.88) They seem to be cutting framerates almost by half, for me.

Will be interested to see what others think.
I've just tested them, and it seems to not have a negative impact on my FPS.

Nothing else has changed on my system.....

Lets see if anyone else has an issue.
Title: Re: Graphics driver issues, startup problems
Post by: KW71 on March 19, 2015, 09:27:56 am
I don't upgrade drivers frequently...

There is a rule for engineers (is a joke, but sometimes is useful).

"If it does work well... don't move it !!!".
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 27, 2015, 04:18:45 pm
i'm getting an openGL error linking shader program..... i really want to use this simulator :'(
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 27, 2015, 04:21:30 pm
What graphics card & driver version? Or you could post the eng.log file here.
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 28, 2015, 07:26:46 pm
my Graphic are Intel(R) HD Graphics 4000 I don't know how to check for OpenGL version
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 28, 2015, 07:38:38 pm
I think I found my OpenGL version ;)
Intel(R) Core(TM) i3-3120M CPU @ 2.50Ghz
OpenGL: 4.0.0 - Bulid 10.18.10.3958
OpenGL drivers: (ig75icd32.dll)
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 29, 2015, 06:55:13 pm
sorry sir but the fourm I was about to send exceeded 2000 characters  =|
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 30, 2015, 01:05:34 am
Quote from: Ellison on April 28, 2015, 07:38:38 pm
I think I found my OpenGL version ;)
Intel(R) Core(TM) i3-3120M CPU @ 2.50Ghz
OpenGL: 4.0.0 - Bulid 10.18.10.3958

The latest drivers are 10.18.10.4176, please try installing these from intel (https://downloadcenter.intel.com/search?keyword=3rd+generation+intel%C2%AE+core%E2%84%A2+processors+with+intel%C2%AE+hd+graphics+4000)

The GPU is a bit weak for OT, you'll have to turn off many things (shadows etc).
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 12:46:35 pm
Sir which one should i install there is a whole lot of them ^-^ ..... and how do i submit the eng.log because i get an error that it exceeds 2000 characters.
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 12:54:32 pm
Is this the one I have to install:
Intel® HD Graphics Driver for Windows* 7/8/8.1 32-bit
here's the description:
Installs the Intel® HD Graphics Driver for Windows* 7/8/8.1 64-bit version 15.33.35.64.4176(10.18.10.4176)
OS: Windows 7 (64-bit)*, Windows 8, 64-bit*, Windows 8.1, 64-bit*
So i think this is the one to install..... let me know.
By the way my windows is 8.0 and 64bit.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 30, 2015, 02:51:57 pm
There are two marked "latest", one is 32 bit and the other 64 bit. You need the 64 bit one.
For the log you can use pastebin.com and post the link here, but only if the updated driver still doesn't work.
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 03:12:59 pm
what do you mean by but only if the updated driver still doesn't work.... it will not fix the problem or just make the simulator run smoother. Anyway for the pastebin.com should I make a account with my google account or I just paste the log directly.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 30, 2015, 03:20:38 pm
JUst paste it there and copy the url, no need to log in.
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 03:34:12 pm
But updating my intel hd graphics driver 64bit won't fix the problem.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 30, 2015, 03:40:53 pm
It is a driver problem, in shader compilation. We may only find a workaround for it until they release fixed drivers.
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 03:45:07 pm
I submit my eng.log.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 30, 2015, 03:50:06 pm
Now you must past the url here :)
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 03:51:53 pm
dumb question :P how do I post the url
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 06:21:49 pm
another error You have exceeded the maximum file size of 512 kilobytes per paste. PRO users don't have this limit!
I can submit the link wah.  =|
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 06:25:03 pm
I can't believe this  :(
Title: Re: Graphics driver issues, startup problems
Post by: Ellison on April 30, 2015, 06:42:07 pm
ok i'm downloading Intel® HD Graphics Driver for Windows* 7/8/8.1-64-bit let me see installing this might fix the problem.
Title: Re: Graphics driver issues, startup problems
Post by: Rudeboy1988 on May 28, 2015, 07:45:41 am
Hi! I have a ERROR: OpenGL error: shader compilation failed (: matbaked2) message on startup.
Driver 341.44 (latest for GT240).
Can I run Outerra on this card without error?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 28, 2015, 09:18:13 am
Older Nvidia drivers have some extra bugs, we'll need to test it there and work around the issues.
Title: Re: Graphics driver issues, startup problems
Post by: mikochu on June 02, 2015, 09:48:24 am
Hey folks,

I recently purchased a 2015 XPS 13 and it has an Intel HD 5500.  Is Outerra compatible with it?  When I run it initially, I get a lot of red text errors and it goes through with an update.  When it loads back up, it hangs at a partial black screen.  When I click in the box, it turns white and a crash dialog box pops up.  Any insight would be appreciated.

Thanks,
Mike
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 02, 2015, 10:42:47 am
Have you installed the very latest Intel HD drivers on it? We tested the last build on Intel (though on HD 4400) and it worked ok.
Title: Re: Graphics driver issues, startup problems
Post by: mikochu on June 02, 2015, 01:18:17 pm
Quote from: cameni on June 02, 2015, 10:42:47 am
Have you installed the very latest Intel HD drivers on it? We tested the last build on Intel (though on HD 4400) and it worked ok.

Yeah, I downloaded the latest Intel HD/Iris driver (April 2015).  I'll have to try it again, but I remember the eng.log (http://goo.gl/DaK1M8) being very short.  Looking at other eng.log (http://goo.gl/DaK1M8) files in this thread, I think it cuts off right before "Using OpenAL device (OpenAL Soft)"...I wonder if there's an issue with OpenAL.

Update: It seems like there are a couple of issues.  Outerra crashes after running the first time.  After initial launch, I try to log in, then it updates.  However, after it installs the update, it crashes.  If I reboot after an update is applied, it works, but I did get the following error:

ERROR: OpenGL error: shader compilation failed (: matbaked2)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 04, 2015, 04:01:33 am
What OT build number is it? The info should be in first few lines of eng.log.
Title: Re: Graphics driver issues, startup problems
Post by: mikochu on June 04, 2015, 09:23:38 pm
Quote from: cameni on June 04, 2015, 04:01:33 am
What OT build number is it? The info should be in first few lines of eng.log (http://goo.gl/DaK1M8).

INFO: Outerra 0.8.4, build 5525 from Mon, 25 May 2015 07:42:42 GMT

Attached is my eng.log.  It ends abruptly.  Not sure what's causing my issue.
Title: Re: Graphics driver issues, startup problems
Post by: balfourcraig on June 08, 2015, 01:37:00 am
I am having the same (: matbaked2) issue. I only just reinstalled Outerra after having had it uninstalled for a few months. It used to work, not it doesn't.

Graphics card is nVidia EVGA GT240.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 08, 2015, 03:29:10 am
Quote from: balfourcraig on June 08, 2015, 01:37:00 am
I am having the same (: matbaked2) issue. I only just reinstalled Outerra after having had it uninstalled for a few months. It used to work, not it doesn't.

Graphics card is nVidia EVGA GT240.

It's a problem with old Nvidia cards with drivers that are no longer being fixed. Workaround will be in the next patch.
Title: Re: Graphics driver issues, startup problems
Post by: mouser98 on June 29, 2015, 05:40:03 pm
hi,

i am running windows XP on an AMD Phenom II CPU and a HD 5830 video card.  I have uninstalled and installed the latest drivers 4 times now, the last two times using the DDU utility.  When I try to run Outerra I get the error message saying that my graphics drivers are outdated, then when I hit okay, after a few seconds it pops up again and says my graphics drivers have crashed. 

eng.log:

INFO: starting io_man...
DEBUG: program directory: F:\Program Files\Outerra\Anteworld\
INFO: Outerra 0.8.4, build 5372 from Thu, 26 Mar 2015 17:47:04 GMT
DEBUG: Initializing engine...
DEBUG: data root directory: F:\Documents and Settings\Chip\Outerra\
DEBUG: Windows version: 5.1.2600
DEBUG: CPU info:
   CPU string: AuthenticAMD
   CPU brand string: AMD Phenom(tm) II X4 965 Processor
   Stepping ID: 3
   Model: 4
   Family: 15
   Processor type: 0
   Extended model: 0
   Extended family: 1
   Brand Index: 0
   CLFLUSH cache line size: 64
   APIC Physical ID: 3

DEBUG: Reading F:\Documents and Settings\Chip\Outerra\eng.cfg
DEBUG: GPU Vendor: ATI Technologies Inc.
DEBUG: GL Renderer: AMD Radeon HD 5800 Series
DEBUG: GL Version: (420) 4.2.11927 Compatibility Profile Context
DEBUG: OpenGL context defaults to: AMD, detected version: 420 build 11927
DEBUG: Display devices attached to desktop:
\\.\DISPLAY1                     1002 689e AMD Radeon HD 5800 Series, Display: Plug and Play Monitor
\\.\DISPLAY2                     1002 689e AMD Radeon HD 5800 Series, Display: Plug and Play Monitor
\\.\DISPLAYV1                    0000 0000 NetMeeting driver
\\.\DISPLAYV2                    0000 0000 RDPDD Chained DD
DEBUG: GPU System info
    Graphics card: AMD Radeon HD 5800 Series
    GPU vendor ID: 1002 (ATI Technologies Inc.)
    GPU device ID: 689e
    OpenGL driver version: 6.14.10.11927 (atioglxx.dll)
    OpenGL driver build number: 11927


DEBUG: Your AMD graphics drivers are outdated, with known issues in Outerra. Please update your graphics card drivers to the latest available version (Catalyst 14.12 and newer).

Known issues of these drivers in Outerra:
- no MSAA
- no shadows
- no objects
- bad terrain lighting
WARNING: Outdated drivers, shadows have been disabled because of an OpenGL driver bug
WARNING: Outdated drivers, objects have been disabled because of an OpenGL driver bug
INFO: FT tracker initialized
DEBUG:   init timer to 1ms
DEBUG: Outerra window created size 1280x720
DEBUG: Starting JobMaster...
DEBUG: Creating JobMaster thread 0
DEBUG: Creating JobMaster thread 1
DEBUG: Creating JobMaster thread 2
DEBUG: Creating JobMaster thread 3
DEBUG: Creating JobMaster thread 4
DEBUG: Creating JobMaster thread 5
DEBUG: Creating JobMaster thread 6
DEBUG: Creating JobMaster thread 7
DEBUG: Event "vertical_speed" already defined, overriding with latest definition.
DEBUG: Event "heading" already defined, overriding with latest definition.
DEBUG: (io_man) event group "player" has been activated...
DEBUG: Available display modes:
    640x480@60
    640x480@67
    640x480@72
    640x480@75
    640x480@60
    640x480@67
    640x480@72
    640x480@75
    800x600@56
    800x600@60
    800x600@72
    800x600@75
    800x600@56
    800x600@60
    800x600@72
    800x600@75
    1024x768@60
    1024x768@70
    1024x768@75
    1024x768@60
    1024x768@70
    1024x768@75
    1152x864@60
    1152x864@75
    1152x864@60
    1152x864@75
    1280x720@60
    1280x768@60
    1280x800@60
    1280x960@60
    1280x1024@60
    1280x1024@75
    1280x1024@60
    1280x1024@75
    1360x768@60
    1360x1024@60
    1366x768@60
    1400x1050@60
    1440x900@60
    1600x900@60
    1680x1050@60
    1920x1080@60
    1920x1080@60

DEBUG:
Available Capture Devices are:-
Realtek HD Audio Input

DEBUG:
Sound system information:
    Using OpenAL device (OpenAL Soft)
    ALC Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_loopback
    Using OpenAL capture device (OpenAL Soft)
    ALC_FREQUENCY: 44100
    ALC_REFRESH: 43
    ALC_SYNC: 0
    ALC_MONO_SOURCES: 255
    ALC_STEREO_SOURCES: 1

OpenAL info:
    Vendor: OpenAL Community
    Version: 1.1 ALSOFT 1.15.1
    Renderer: OpenAL Soft
    Extensions: AL_EXT_ALAW AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_LOKI_quadriphonic AL_SOFT_buffer_samples AL_SOFT_buffer_sub_data AL_SOFTX_deferred_updates AL_SOFT_direct_channels AL_SOFT_loop_points AL_SOFT_source_latency

DEBUG: renderer: thread started...
DEBUG: Searching suitable pixel format...
INFO: Pixel format description:
    WGL_SUPPORT_OPENGL_ARB=1
    WGL_DOUBLE_BUFFER_ARB=1
    WGL_SWAP_METHOD_ARB=WGL_SWAP_UNDEFINED_ARB
    WGL_SAMPLES_ARB=0
    WGL_SAMPLE_BUFFERS_ARB=0
    WGL_AUX_BUFFERS_ARB=0
    WGL_ACCUM_BITS_ARB=0
DEBUG: Pixel format has been found: 2
DEBUG: Setting pixel format
DEBUG: Creating temporary OpenGL rendering context
DEBUG: Setting temporary rendering context as current
DEBUG: Creating OpenGL 4.x rendering context
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 02, 2015, 04:54:52 pm
Windows XP is not officially supported, it has a severely limited memory for communication with the GPU.
Also those AMD drivers are old (4.2.11927), 14.12 drivers should have the last number 13283, but it may be again an issue with Windows XP and version detection (unless you installed wrong drivers, or the new ones aren't supported on Windows XP)

But even if you get the drivers working, Windows XP will have problems running it, you'll have to close browser windows to free some of the limited shared memory.
Title: Re: Graphics driver issues, startup problems
Post by: mouser98 on July 02, 2015, 06:38:29 pm
Okay, thanks.  I guess it is time to move to Windows 7
Title: Re: Graphics driver issues, startup problems
Post by: Khanromi on July 04, 2015, 05:03:30 pm
Hello,
I'm trying to run the Anteworld demo on my PC (Windows 7 Ultimate 64-bit) (CPU: AMD FX-8350 Eight-core, 4 GHz) (GPU: 2x AMD R9 285X, 2gb GPU Mem each, crossfire capable) (2x8gb DDR3 RAM). Every time I try to run it, I can load the world, but after a short time the screen blacks out, then returns, saying the graphics driver stopped responding and successfully recovered. The game no longer renders after this point, though it does not terminate.
It is often preceded by significant visual artifacting: flickering trees, flashes of massive black polygons. It seems to happen regardless of the state of my computer fan, so I don't believe my cards are overheating.
I looked up some of the usual answers to these sorts of problems. I've reinstalled the game completely, deleted the config file, run it with and without crossfire, uninstalled and reinstalled the drivers for both graphics cards using the device manager, and the problem does not stop.
By all accounts, my computer should be capable of running this game.

Here is the eng.log for my last run of the game.
http://pastebin.com/LF64KHkF

I would greatly appreciate any help you guys can give on this matter.
Title: Re: Graphics driver issues, startup problems
Post by: Levi on July 04, 2015, 05:18:25 pm
Khanromi, make sure you're running the latest version of your graphics card driver: Omega (14.12) (http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064)
Title: Re: Graphics driver issues, startup problems
Post by: Khanromi on July 04, 2015, 06:13:09 pm
Quote from: Levi on July 04, 2015, 05:18:25 pm
Khanromi, make sure you're running the latest version of your graphics card driver: Omega (14.12) (http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064)
Downloaded and installed the drivers you recommended. The issue then happened more or less immediately after world loading.
I have turned off Crossfire now, and the game worked until I spun the camera around, whereupon it had the issue again.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 05, 2015, 02:45:24 am
There is some kind of problem with AMD cards and drivers, the driver crash seems to happen from time to time on all their card series, though the frequency is much lower. On our test machine the driver crash occurs in roughly 5% of runs, but the reason is unknown and it doesn't seem to be linked to any particular thing.

Driver cleanup (with DDU) usually helps with the problem, though it doesn't eliminate it completely: just recently my main computer got into a state when 4 of 5 runs would crash the drivers shortly before the world was going to get displayed. I used DDU to clean up the drivers and reinstall them, and now the issue is rare, like 1 out of 20 runs. I have no idea why it works this way, and unless we can reliably crash the drivers, AMD devs aren't able to debug it ...

Actually, if your computer is crashing this reliably, it would be great to check what the state of the drivers on your computer is before cleanup.
Could you download this tool: https://technet.microsoft.com/en-us/sysinternals/bb897441
and run the following command:
Code: [Select]
sigcheck.exe -q -c C:\Windows\SysWOW64\ati* >ati.txt

And then upload the generated ati.txt file with file versions?
Title: Re: Graphics driver issues, startup problems
Post by: Acetone on July 05, 2015, 06:20:36 am
Quote from: cameni on July 05, 2015, 02:45:24 am
There is some kind of problem with AMD cards and drivers, the driver crash seems to happen from time to time on all their card series, though the frequency is much lower. On our test machine the driver crash occurs in roughly 5% of runs, but the reason is unknown and it doesn't seem to be linked to any particular thing.

Driver cleanup (with DDU) usually helps with the problem, though it doesn't eliminate it completely: just recently my main computer got into a state when 4 of 5 runs would crash the drivers shortly before the world was going to get displayed. I used DDU to clean up the drivers and reinstall them, and now the issue is rare, like 1 out of 20 runs. I have no idea why it works this way, and unless we can reliably crash the drivers, AMD devs aren't able to debug it ...

Actually, if your computer is crashing this reliably, it would be great to check what the state of the drivers on your computer is before cleanup.
Could you download this tool: https://technet.microsoft.com/en-us/sysinternals/bb897441
and run the following command:
Code: [Select]
sigcheck.exe -q -c C:\Windows\SysWOW64\ati* >ati.txt

And then upload the generated ati.txt file with file versions?

Yep, random crashes too.
I'm going to test the latest 15.6 Beta drivers (after a DDU clean). I'll post here if I see any improvements.

Edit:
It needs more testing, but it seems like the beta driver is way more stable. I think I also have an higher/more stable framerate in general :)
Title: Re: Graphics driver issues, startup problems
Post by: Khanromi on July 05, 2015, 02:52:10 pm
Quote from: cameni on July 05, 2015, 02:45:24 am
...

Actually, if your computer is crashing this reliably, it would be great to check what the state of the drivers on your computer is before cleanup.
Could you download this tool: https://technet.microsoft.com/en-us/sysinternals/bb897441
and run the following command:
Code: [Select]
sigcheck.exe -q -c C:\Windows\SysWOW64\ati* >ati.txt

And then upload the generated ati.txt file with file versions?

Done, here you go:
http://pastebin.com/G1KbesLf
Edit: Would you recommend using DDU to uninstall/reinstall drivers, since I've made a snapshot of what I had?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 05, 2015, 04:26:50 pm
Quote from: Khanromi on July 05, 2015, 02:52:10 pm
Done, here you go:
http://pastebin.com/G1KbesLf
Edit: Would you recommend using DDU to uninstall/reinstall drivers, since I've made a snapshot of what I had?

Thanks. Yes, please use DDU now, and you could also run the script again so we can compare if any drivers changed, assuming you install the same drivers that you had before the cleanup.
Title: Re: Graphics driver issues, startup problems
Post by: Khanromi on July 06, 2015, 04:39:16 pm
Okay, I uninstalled with DDU and reinstalled with the beta 15.6 drivers. I manually updated the card drivers from the device manager since the didn't seem to actually apply the drivers. It was still crashing, so I ran the installer again, it applied the drivers, and then I had a test run where it didn't happen for a good minute, letting me freely move around. It happened when I moved closer to the vehicles, though.

Driver report is as follows: http://pastebin.com/fqmcw0s7
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 07, 2015, 05:00:23 pm
Hmm, it may be a hardware problem then, or a driver issue specific to the hardware. With this cleaned up driver, did you also turn off the crossfire?
Title: Re: Graphics driver issues, startup problems
Post by: Khanromi on July 07, 2015, 05:02:43 pm
Yes, I turned off Crossfire, which seemed to help a lot. Hrm, maybe there IS just some unknown hardware incompatibility with the game, which would be really unfortunate...
Title: Re: Graphics driver issues, startup problems
Post by: Jayce on July 08, 2015, 07:08:43 pm
When ever I try to start the game... I get this error... And I honestly don't know what to do..  :'(
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 09, 2015, 12:35:45 am
It's a bug in drivers for older Nvidia cards (unless you've got a newer Nvidia card ≥400 series and old drivers, in that case update the drivers). Workaround for the bug will be in the next patch.
Title: Re: Graphics driver issues, startup problems
Post by: Jayce on July 09, 2015, 04:31:14 am
Oh.. Okay.
And I just recently found out about this game/engine on Facebook... And it amazed me immediately! Lol I just hope there's a point where it works on my computer... I'd love to buy it! :p
Title: Re: Graphics driver issues, startup problems
Post by: Andy81le on July 23, 2015, 03:10:50 pm
I am receiving the following error on Win 7 64Bit, installed on a Macbook Air via Bootcamp: "exception: OpenGL error: shader compilation failed (:matbaked2)".

It worked previously. I have the latest Intel HD Drivers (v. 10.18.10.4226) installed. Link to eng.log: http://pastebin.com/Pf4LtJCx

Any ideas?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 24, 2015, 05:53:58 am
Looks like the same issue as above with old Nvidia cards and drivers. This particular problem should be fixed with next update, but at the moment we got also another issue with Intel graphics, terrain breaking after initial loading.
Title: Re: Graphics driver issues, startup problems
Post by: konaone on August 07, 2015, 06:04:50 pm
I formatted the computer and reinstalled outerra latest version. I have this error:exeption: Open GL error: shader compilation failed (: matbaked2)
my video card is Nvidia Gforce gtx 295...........................
Title: Re: Graphics driver issues, startup problems
Post by: mikemayday on August 10, 2015, 05:50:25 am
konaone: I believe that's a COMPLETELY different problem than the other two, described above, with the exact same symptoms and reasons. Good question!
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on September 19, 2015, 03:11:41 pm
since the last update I have problems with drivers outerra.
My graph is a AMD 5870 and only work with drivers 14.100.0.0. and it does wrong with errors and soon crashes and closes outerra.
Does anyone have this graphics card, can you tell me what version of drivers with them works well?
Thank you.
I have great stripes on the monitor and only with outerra.
https://youtu.be/tNW3lga8u2k
Title: Re: Graphics driver issues, startup problems
Post by: blarvin on September 25, 2015, 02:38:39 am
Hello, my name is Eric, I am Uriah's brother... (so you should give me extra help  ;) )

When I try to launch the .exe, it first gives the "Nvidia Graphics Driver..." warning,
then I click "OK' anyhow and it gives the "Graphics card drivers crashed during the initialization of OpenGL"
fatal error message.


I have Vista/SP, My Nvidia driver is 310.90...




/////////

NVIDIA System Information report created on: 09/24/2015 20:54:42

[Display]
Operating System:   Windows Vista (TM) Home Premium, 32-bit (Service Pack 2)
DirectX version:   11.0
GPU processor:      GeForce 8600M GT
Driver version:      310.90
DirectX support:   10
CUDA Cores:      32
Core clock:      475 MHz
Shader clock:      950 MHz
Memory data rate:   1404 MHz
Memory interface:   128-bit
Total available graphics memory:   1535 MB
Dedicated video memory:   256 MB GDDR3
System video memory:   0 MB
Shared system memory:   1279 MB
Video BIOS version:   60.84.5E.00.08
IRQ:         0
Bus:         PCI Express x16

[Components]

nvui.dll      8.17.13.1090      NVIDIA User Experience Driver Component
nvxdsync.exe      8.17.13.1090      NVIDIA User Experience Driver Component
nvxdplcy.dll      8.17.13.1090      NVIDIA User Experience Driver Component
nvxdbat.dll      8.17.13.1090      NVIDIA User Experience Driver Component
nvxdapix.dll      8.17.13.1090      NVIDIA User Experience Driver Component
NVCPL.DLL      8.17.13.1090      NVIDIA User Experience Driver Component
nvCplUIR.dll      6.9.850.0      NVIDIA Control Panel
nvCplUI.exe      6.9.850.0      NVIDIA Control Panel
nvWSSR.dll      6.14.13.1090      NVIDIA Workstation Server
nvWSS.dll      6.14.13.1090      NVIDIA Workstation Server
nvViTvSR.dll      6.14.13.1090      NVIDIA Video Server
nvViTvS.dll      6.14.13.1090      NVIDIA Video Server
nvDispSR.dll      6.14.13.1090      NVIDIA Display Server
NVMCTRAY.DLL      8.17.13.1090      NVIDIA Media Center Library
nvDispS.dll      6.14.13.1090      NVIDIA Display Server
PhysX      09.12.1031      NVIDIA PhysX
NVCUDA.DLL      8.17.13.1090      NVIDIA CUDA 5.0.1 driver
nvGameSR.dll      6.14.13.1090      NVIDIA 3D Settings Server
nvGameS.dll      6.14.13.1090      NVIDIA 3D Settings Server

/////////
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 25, 2015, 03:26:08 am
Well, what it says .. your graphics drivers are outdated and crash, you need to update them. There should be a link to Nvidia drivers page on that warning message window.
Title: Re: Graphics driver issues, startup problems
Post by: blarvin on September 25, 2015, 10:08:28 pm
Yeah, I guess 310.90 isnt good enough with the 8900M then... (?)

I did update my drivers, it now has 310.90, which is listed under system reqs...

Oh well (?)

My computer is getting a bit old.

Thanks for replying.

Cheers! I really admire the work you are doing.
 
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on September 30, 2015, 03:21:25 pm
I have not yet found the appropriate drivers for my card, but after many trial / error to controller behaves better with my AMD5870 card is 14.501.1003.0 but also mistakes, but at least not so often falls or see stripes on the screen or white grass.

Not being a very powerful card, I always try not to have the world setting of "Max Texture Resolution" and always wear Ultra High,, but always outerra I leave and I get back into default is ULTRA. (Does not save changes)
https://www.techpowerup.com/downloads/2442/amd-catalyst-14-12-omega-win-7-64-bit/

(https://www.imageshost.eu/images/2015/09/30/worldultradefect.jpg)

this has been the result
https://youtu.be/1sJbbA9HNSA
Title: Re: Graphics driver issues, startup problems
Post by: Mouthwash on November 13, 2015, 05:51:31 am
I have not been able to use the tech demo. When I open it, I see a starry background where some graphical artifacts show up. I assume something is supposed to be there, but can't find a workaround. My drivers are all up to date, and I'm 98% sure my specs are correct.

(http://i1048.photobucket.com/albums/s370/Mouthwash1/Screenshot%203.png)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 13, 2015, 06:46:45 am
Please apply this patch first: Anteworld-0.8.4.5948-6018 (http://planet.anteworld.com/appdata/Anteworld/Anteworld-0.8.4.5948.patch-6018.exe)
Title: Re: Graphics driver issues, startup problems
Post by: Mouthwash on November 13, 2015, 07:17:22 am
Quote from: cameni on November 13, 2015, 06:46:45 am
Please apply this patch first: Anteworld-0.8.4.5948-6018 (http://planet.anteworld.com/appdata/Anteworld/Anteworld-0.8.4.5948.patch-6018.exe)

I didn't see a patch on the download thread, or anywhere else for that matter...

But anyway, it didn't work. I installed it correctly, the version changed to 6018, but the same screen glitch comes up. Could you tell me what's causing it?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 13, 2015, 08:34:26 am
Normally the program updates itself, but since you can't see the UI I provided the link for you.

Quote from: Mouthwash on November 13, 2015, 05:51:31 am
I'm 98% sure my specs are correct.

The screenshot shows you are running on an integrated Intel graphics card. It may be an issue with Intel drivers that pops up from time to time, we are going to check it, though integrated cards aren't really suitable to run OT.
 If you also have a discrete GPU and it's not being used (a laptop?), you should assign a high performance profile to outerra.exe, if that doesn't work please attach your eng.log.
Title: Re: Graphics driver issues, startup problems
Post by: angrypig on November 13, 2015, 08:59:03 am
Here is link for latest driver... your version is 10.18.10.4061 the latest one is 10.18.14.4294

https://downloadcenter.intel.com/download/25425
Title: Re: Graphics driver issues, startup problems
Post by: Mouthwash on November 13, 2015, 09:15:32 am
Quote from: cameni on November 13, 2015, 08:34:26 am
The screenshot shows you are running on an integrated Intel graphics card. It may be an issue with Intel drivers that pops up from time to time, we are going to check it, though integrated cards aren't really suitable to run OT.
 If you also have a discrete GPU and it's not being used (a laptop?), you should assign a high performance profile to outerra.exe, if that doesn't work please attach your [url=http://goo.gl/DaK1M8][url=http://goo.gl/DaK1M8][url=http://goo.gl/DaK1M8][url=http://goo.gl/DaK1M8]eng.log (http://goo.gl/DaK1M8)[/url][/url][/url][/url].

I don't think I have a discrete card (am using a laptop, Windows 8.1), but I'm less confident in my knowledge than I was yesterday. How do I check? And if it turns out that I do, how do I assign high performance?

Quote from: angrypig on November 13, 2015, 08:59:03 am
Here is link for latest driver... your version is 10.18.10.4061 the latest one is 10.18.14.4294

https://downloadcenter.intel.com/download/25425

That says version 15.36.26.4294 and after installing I received a message telling me that "this installation is not supported by this processor type" or something. Are you sure you gave me the right link?

(Btw, the official Intel updater didn't even get me to 4061. I spent an hour yesterday searching for a way to do it.)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 13, 2015, 09:53:46 am
Make sure you downloaded the right version (32 bit vs 64 bit) for your operating system.
Your processor i5-4200U is listed among the supported ones on the Intel driver page.
Title: Re: Graphics driver issues, startup problems
Post by: Mouthwash on November 13, 2015, 10:52:31 am
Quote from: cameni on November 13, 2015, 09:53:46 am
Make sure you downloaded the right version (32 bit vs 64 bit) for your operating system.
Your processor i5-4200U is listed among the supported ones on the Intel driver page.

OK, yes, that was a moment of genuine stupidity. :))

I downloaded the 64 bit version (both formats) and they gave me an error message saying "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer." I went on device manager, told it to update the driver software with the downloaded versions, and regardless of what I tried it claimed that the most up-to-date driver was already installed.

No idea where to go from here. Maybe I'll try a full driver reinstall.

EDIT: Did it. When I tried installing it said that my computer does not meet the minimum requirements for installing the software. Is the processor the only factor determining which driver you can use? Because if it isn't than it looks like I'm just out of luck.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 14, 2015, 02:29:58 am
It's actually the integrated GPU in the processor package that's being addressed by the drivers, but I have no idea why you can't install the drivers. Please provide the eng.log, it may contain additional details.
Title: Re: Graphics driver issues, startup problems
Post by: Mouthwash on November 14, 2015, 06:41:32 am
OK, sure.
Title: Re: Graphics driver issues, startup problems
Post by: Biggy30 on December 27, 2015, 11:07:04 am
Hello everyone ! Here is my problem today...very anoying

I saw some posts in the forum where people have the same issue then me but they don't seem to give a damn but for me it's very anoying and when you pay for something you want it to work right...right ?!!
so....
Since I updated my anteworld (I bought the game just to tell it's not the demo :P) I got some graphic issue all the trees are cubes and turn on itself when I pass by and terrain is colorfull with purple background and weird yellow and green lines on ground...what in the hell is causing that since before update it was fine ???

I'm all ultra high setup on graphics and shadows and even on low it does that !

Oh! and I don't even try or know if it can still change something but i'm dual screen setup in DVI ?!?!

CPU : amd quad core
card: Nvidia 560 ti 2gb
Ram: 6gb
opengl: 4.3.1
graphic driver: 361.48

some pics :

"https://onedrive.live.com/embed?cid=A15FFD10A6E5F091&resid=A15FFD10A6E5F091%21347&authkey=ACIxzlSxrvf8Veg"

"https://onedrive.live.com/embed?cid=A15FFD10A6E5F091&resid=A15FFD10A6E5F091%21348&authkey=ABa1u-VVKG2Qe0Q"

"https://onedrive.live.com/embed?cid=A15FFD10A6E5F091&resid=A15FFD10A6E5F091%21349&authkey=ACBl2tQOs8qfavM"


Thanks !!
Title: Re: Graphics driver issues, startup problems
Post by: Acetone on December 27, 2015, 11:53:01 am
Quote from: Biggy30 on December 27, 2015, 11:07:04 am
Hello everyone ! Here is my problem today...very anoying

I saw some posts in the forum where people have the same issue then me but they don't seem to give a damn but for me it's very anoying and when you pay for something you want it to work right...right ?!!
so....
Since I updated my anteworld (I bought the game just to tell it's not the demo :P) I got some graphic issue all the trees are cubes and turn on itself when I pass by and terrain is colorfull with purple background and weird yellow and green lines on ground...what in the hell is causing that since before update it was fine ???

I'm all ultra high setup on graphics and shadows and even on low it does that !

Oh! and I don't even try or know if it can still change something but i'm dual screen setup in DVI ?!?!

CPU : amd quad core
card: Nvidia 560 ti 2gb
Ram: 6gb
opengl: 4.3.1
graphic driver: 361.48

some pics :

"https://onedrive.live.com/embed?cid=A15FFD10A6E5F091&resid=A15FFD10A6E5F091%21347&authkey=ACIxzlSxrvf8Veg"

"https://onedrive.live.com/embed?cid=A15FFD10A6E5F091&resid=A15FFD10A6E5F091%21348&authkey=ABa1u-VVKG2Qe0Q"

"https://onedrive.live.com/embed?cid=A15FFD10A6E5F091&resid=A15FFD10A6E5F091%21349&authkey=ACBl2tQOs8qfavM"


Thanks !!

The latest Nvidia driver is creating big problems, check this thread : http://forum.outerra.com/index.php?topic=3484.0 (http://forum.outerra.com/index.php?topic=3484.0)
You should revert to the previous one, go here (https://www.nvidia.com/Download/Find.aspx?lang=en-us), select your specs and choose the 359.06 version.
Hopefully, either Nvidia will correct this problem or the OT team will find a workaround, and you'll be able to install the latest driver...

Edit: Even better, here is the driver version you want:
Title: Re: Graphics driver issues, startup problems
Post by: Biggy30 on December 28, 2015, 12:40:55 am
Thanks a lot !!  8) 8) Glad to know it wasn't Outerra !!!

It was a mess to revert to 358.50 but now it works flawlessly !!!!!!!!
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on January 12, 2016, 06:13:18 pm
So there was a question in VK community about startup issue which I would like to address here. I have requested eng.log file from the user which I attached below. Basically what happens is the program crashes instantly and then there is a notification saying that the video driver became unresponsive and was restored afterwards.
Can the problem be in an outdated videocard (Radeon HD 6620)?
Thanks in advance.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 13, 2016, 02:25:57 am
Seems to be a similar issue like in this thread: http://forum.outerra.com/index.php?topic=3453.0
They have Raptr installed too, should try a clean reinstall of the drivers.
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 13, 2016, 06:52:42 am
yey finally as i expected new nvidia drivers 361.60 out going in full blast testing ooh missed it ig time hoping all back to normal its hotfix drivr so soon complete fix. let's see ! good luck to all nvidia users !  writing this b4 installing drivers...
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on January 13, 2016, 07:19:21 am
Quote from: Dharma Initiative on January 13, 2016, 06:52:42 am
yey finally as i expected new nvidia drivers 361.60 out going in full blast testing ooh missed it ig time hoping all back to normal its hotfix drivr so soon complete fix. let's see ! good luck to all nvidia users !  writing this b4 installing drivers...

*Klaxon goes off*

Guinea pigs, man your stations!!!!!  =D (Rushes to install driver)

http://nvidia.custhelp.com/app/answers/detail/a_id/3832
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 13, 2016, 08:55:55 am
Yeah just sharing the excitement ! Haven't tested yet ! Got to do a lot of dvd backups onto ext hdd first ! Tons of movies to backup good ones !
Title: Re: Graphics driver issues, startup problems
Post by: Uriah on January 13, 2016, 09:29:03 am
Yeah... just let us know how that goes...  :D Until further notice, I am still not updating my drivers.
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on January 13, 2016, 09:39:30 am
Quote from: Uriah on January 13, 2016, 09:29:03 am
Yeah... just let us know how that goes...  :D Until further notice, I am still not updating my drivers.

Well you'll be glad to know then, that the new drivers........ turn Outerra a lovely shade of purple!  =D
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 13, 2016, 10:14:45 am
That's what I was talking about like many others here ! That's why I posted ! Because last one driver before today's ones gave purple & some old type looking graphics ! Ok later on this eve I'll be testing once I get home ! Might actually post some shots screen ! :) we'll see !
Title: Re: Graphics driver issues, startup problems
Post by: Uriah on January 13, 2016, 10:38:31 am
Quote
GeForce HotFix driver 361.60
Answer ID 3832   |    Published 01/12/2016 07:50 AM   |    Updated 01/12/2016 11:50 AM
This is a GeForce Hot Fix driver, version 361.60 that addresses the following issues:

Crashes in Photoshop & Illustrator
Install & clocking related issues

Yeah, doesn't sound like the mipmap texture array issue was addressed in this driver update at all sadly.
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 13, 2016, 11:02:19 pm
They still haven't released this driver for laptops ! I didn't mention that I have laptop at home ! At work I got desktop though a good one 3rd gen i5. Nvidia Gtx 760 & Gtx 650 not sli'd but in both pic-e slots . I use 650gtx for physx . I5 3550 32gb ddr3 ram @ 1866mhz . Not bad , crucial m500 ssd 960gb. Laptop : Samsung gamer series np700g7c-s02uk . Replaced to 3940xm i7 from 3630qm
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 13, 2016, 11:06:32 pm
Was the default i7, replaced to 32gb ddrl @ 2133mhz from 16gb ddr3@1600mhz. All perfect . Nvidia card default gtx675m 2gb can't be replaced thanx to Samsung . Mobo bios together with graphics bios on the graphics card :( ! Though I purchased back then gtx880m 8gb for laptop mxm 3.0b. Well it's good enough for me still . So I should be able to test it finally today in my office during some free time at lunch ! Hopefully !
Title: Re: Graphics driver issues, startup problems
Post by: Tanijn on January 23, 2016, 04:54:18 pm
I have an Issue Nvidia GTx 760

Driver version: 361.43

Version 0.8.4.6017

for me the whole planet has a purple tint to it ground and road.

Please help, thanks.

Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 23, 2016, 05:18:30 pm
You need older drivers (359.xx), it's a bug in 361 branch, see http://forum.outerra.com/index.php?topic=3484.0
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 24, 2016, 09:05:55 pm
This is exactly why we're discussing this ever since nvidia decided to screw us & many others who may have same or similar issue with release of this fucked driver ! Thanks nvidia !
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on January 25, 2016, 01:41:55 am
Wowow, easy there, it's a family-friendly forum after all :P
I'm pretty sure it's accidental, since they can't really look after every single line of code and improve their product without a chance of breaking something. Which especially will show itself in such a complex engine as Outerra.
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 25, 2016, 07:52:49 am
No problem sorry for bad words wasn't intentional ! It's just that I'm quiet pissed of fat the fact that how careless they at nv may be ! Most driver updates they do is about performance & etc which is good but how about bug fixes ?  Anyways all good ! Peace to all ! Namaste !
Title: Re: Graphics driver issues, startup problems
Post by: Revolver on January 25, 2016, 09:05:00 am
I do not quite understand this commotion. After many years, NVIDIA has only done a mistake and almost "all" go the same high. So, take it easy ..."in Quietly powerful!" we say.
Therefore, go in the corner and talk Mantra 100 - times!

https://www.youtube.com/watch?v=BSmToj9VZ4s

 :P :)
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on January 26, 2016, 06:54:59 am
Oh wow now we go spiritual here huh ? Sorry but I don't pray to technology ! :) lol !
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on February 01, 2016, 09:12:44 pm
so i guess i'm stuck with this purple nvidia bug issue , cause i'm not going back ! other games works perfect as well fsx ! so yeah i'll just waited for next driver release hopefully it will fix ! um maybe anybody here who works on this engine who programs it could code a manual fix maybe ? isn't it time already for a new version of this game/engine ? i mean c'mon we've been on this current release since last year something can't remember exact date but surely long enough ! not saying this to piss anyone off but to just give hint instead ! otherwise good year to everyone and much goodluck in everything in your lifes people ! never mind me much i'm just a nice guy who thinks positively all the time ! peace.
Title: Re: Graphics driver issues, startup problems
Post by: PRiME on February 03, 2016, 08:57:25 pm
Maybe you can find the offending DLL file and just hotwire it into the Outerra directory to resolve the issue? this is commonly done with AMD drivers that have issues.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 04, 2016, 03:13:22 am
We will have a detection and a workaround in the next build. The workaround isn't nice as it basically throws away mipmaps on the problematic textures, resulting in trees and terrain having some noise, but it's better than the purple mess.

Nvidia acknowledged the problem and they are working on a fix.
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on February 04, 2016, 08:49:44 am
You mean that they now know our situation here ? Really ? This current desktop 361.82 driver still got the purples (not blues) for us ! Lol ! So yeah in hopes of resolve soon ! Fingers crossed !
Title: Re: Graphics driver issues, startup problems
Post by: PRiME on February 04, 2016, 09:10:54 am
Seems AMD and Nvidia are forever breaking stuff in OpenGL, really they should have a few games on their test bed to test out opengl before releasing a driver!  Just seems they completely ignore OpenGL testing when it comes to driver release.
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on February 04, 2016, 01:05:12 pm
Maybe they hope opengl will go away. Like glide! 😁
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on February 05, 2016, 06:19:29 am
I see ! It makes sense now what with this purple hayz :) they are all deciding for us :( ! Like we're immature !
Title: Re: Graphics driver issues, startup problems
Post by: Fireinthehole on February 24, 2016, 11:34:31 am
I'm no good with computers. I have the AMD Radeon HD 6670 graphics card and latest drivers installed. Outerra crashes upon starting and I get a message saying that graphic drivers crashed and reset. Is my card too weak?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on February 24, 2016, 04:21:08 pm
It's not particularly fast, but that's no reason for crashing. The crash is likely because of a graphics driver issue, and it's usually necessary to reinstall the drivers cleanly.
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on February 25, 2016, 12:39:20 am
You  sir ! Fireinthehole pretty much answered your self with the question there ! Driver issue ! Me my self I'm wondering is any works at all is being carried over the engine it's self ? Is anyone still working on it is the project active at all ? Because I start outerra everyday and have it run on its own even with purple stuff on nvidia color issue ! But I see no changes even in the charges of the earth it's self at all ! I really really hope that we could get at least for now a workaround or a fix of some sort of with this nvidia bug because I really don't want to go back that old driver anymore because other games such as FSX perform way better with now latest driver ! I'm only hoping that with each new driver at least next one will fix this issue here but who knows ! Otherwise good luck to everyone who's working on this amazing project I really believe in its future of vast capabilities !
Title: Re: Graphics driver issues, startup problems
Post by: Andy81le on March 01, 2016, 12:10:28 pm
The purple graphics issue still persists with the newest Nvidia drivers (362.00)
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on March 01, 2016, 01:05:30 pm
Quote from: Andy81le on March 01, 2016, 12:10:28 pm
The purple graphics issue still persists with the newest Nvidia drivers (362.00)

Fascinating. (cocks one eyebrow) Perhaps Vulkan is the 'logical' alternative.  =D
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 01, 2016, 01:33:36 pm
It usually took 3-6 months or more for AMD fixes to appear in release builds, and it's not that different for Nvidia. It has to go through several stages of testing; a dev build contains lots of changes and it cannot be simply released, potentially breaking everything.

Also, why do you think Vulkan is going to help here? It has tons of bugs currently, and in OT we were always hitting special corners - these will be in Vulkan drivers for a long time yet.
Title: Re: Graphics driver issues, startup problems
Post by: 2eyed on March 01, 2016, 01:46:06 pm
Quote from: cameni on March 01, 2016, 01:33:36 pm
It usually took 3-6 months or more for AMD fixes to appear in release builds, and it's not that different for Nvidia. It has to go through several stages of testing; a dev build contains lots of changes and it cannot be simply released, potentially breaking everything.

Does this mean, we have to live in a purple world for the next few months (for the ones in the green camp).
No real fix for the next release of OT? Only a workaround?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 01, 2016, 02:15:45 pm
We can only do a workaround that disables mip maps when it detects buggy drivers (but that makes the terrain and trees noisy, though no longer purple), and display a recommendation to use 359.xx ones. We can't fix that for Nvidia ...
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on March 01, 2016, 04:08:55 pm
Quote from: cameni on March 01, 2016, 01:33:36 pm
It usually took 3-6 months or more for AMD fixes to appear in release builds, and it's not that different for Nvidia. It has to go through several stages of testing; a dev build contains lots of changes and it cannot be simply released, potentially breaking everything.

Also, why do you think Vulkan is going to help here? It has tons of bugs currently, and in OT we were always hitting special corners - these will be in Vulkan drivers for a long time yet.

My answer was actually a Star Trek joke, but it seems everyone missed it.  :-[
Title: Re: Graphics driver issues, startup problems
Post by: PytonPago on March 03, 2016, 11:46:14 am
another Nvidia update (362.00) ... and again an let-down for the "purple world" issue ... i start to suspect them to want me buy another G-card.  ???
Title: Re: Graphics driver issues, startup problems
Post by: StANDby007 on March 09, 2016, 11:15:56 am
Is there a solution to this problem?

(http://i.hizliresim.com/Rkk2g1.png)
(http://i.hizliresim.com/pzzl50.png)
(http://i.hizliresim.com/3LLQOA.png)

CPU: Core 2 Quad Q8300
Memory: 4 GB RAM
GPU: GeForce GTX 660 Ti
Driver Version: 362.00
OS: Windows 7 Ultimate
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 09, 2016, 11:37:52 am
Update your Nvidia drivers to 364.51+
http://forum.outerra.com/index.php?topic=1211.msg40298#msg40298
Title: Re: Graphics driver issues, startup problems
Post by: 2eyed on March 09, 2016, 11:40:11 am
Newest driver Nvidia 364.47 or better 364.51 Beta fixed the purple weirdness.
Title: Re: Graphics driver issues, startup problems
Post by: StANDby007 on March 09, 2016, 02:32:48 pm
Quote from: cameni on March 09, 2016, 11:37:52 am
Update your Nvidia drivers to 364.51+
http://forum.outerra.com/index.php?topic=1211.msg40298#msg40298

Quote from: 2eyed on March 09, 2016, 11:40:11 am
Newest driver Nvidia 364.47 or better 364.51 Beta fixed the purple weirdness.

Ouwww yeahhh. My problem is solved... :) And THANKS :)

(http://i.hizliresim.com/7gg9Dm.png)
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on March 25, 2016, 10:22:14 am
disabled shadows
grass disabled
all to a minimum.
A strange bug, which affects the planet
I installed all known drives amd and always with absolute cleanliness (DDU, Records Cleaner etc ...)
After a minute BUG always ends up outerra throw me off.
all started a month ago,, I deleted all updates of all programs if they had influenced even some library,,,, windows updates actualizacioanes I've reinstalled because of its importance.
the question is .. What have happened to these problems that arise,, if there have been no updates ?? one month everything was Ok and now Bug ago.
someone with a HD 5000 (AMD) series has the same problems ?? because if it is not,, just my pc.

https://youtu.be/0xCNaOqCUbQ
(https://www.imageshost.eu/images/2016/03/25/amd.jpg)

This is the sequence.
when it comes outerra GPU load up 99%,,, a minute or less remains Bug and then plummets.
Title: Re: Graphics driver issues, startup problems
Post by: Dharma Initiative on March 25, 2016, 12:11:44 pm
how's that ? 362.00 fixed it all even the one just before 362.00 fixed it ! i'm running for now on gtx  675m 2gb on my laptop and it's fine..
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on March 26, 2016, 01:03:09 pm
Hi there, I just tried to run outerran on my new (very small) computer. It has a intel HD grafik 4400 on Win10.

But the grafik looks a bit damaged. Is there a chance to run ourterra on this machine? It seems to be fast enough...

thanks

/Hendrik/
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on March 26, 2016, 01:03:44 pm
and here is eng.log
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on March 26, 2016, 01:04:47 pm
and here is the grafik info (192kb max for attachmants is mad sorry...)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 26, 2016, 01:19:38 pm
Have you updated your Intel graphics drivers to the latest version (https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?v=t)?
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on March 27, 2016, 01:56:54 am
Hi Cameni,
I just tried the driver 4380 but it is the same problem. No difference.

But it is funny, I found and installed the driver 4300 from the intel side at 13th of march. I thought this was the newest driver...
Windows immediatly found a update (4331) and now two weeks later you show me a webpage with the 4380...
Is there a new driver every fiew days?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 27, 2016, 02:13:28 am
I don't know, Intel web pages are a mess, and seems not just that. This was a bug in earlier drivers for which we had to write a workaround, and then we found recently that the workaround stopped working, but the normal way was fixed. So we happily removed the workaround code. Now you seem to have it back on most recent drivers ... :facepalm:
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on March 27, 2016, 02:29:05 am
What driver worked? I could use a older one...
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on March 28, 2016, 05:19:37 pm
I think the reason why drivers AMD 5000 series card crash as I put in the video has a lot to do with the mesh of rivers,, there any way to disable this mesh to try without it and see if drivers are still crashing. ?
sure I said something stupid :D
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on March 28, 2016, 05:45:08 pm
Quote from: aWac9 on March 28, 2016, 05:19:37 pm
sure I said something stupid :D

I do that at least two times a day just to keep in practice.........  =|
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on March 28, 2016, 05:52:38 pm
 :)
let's rephrase the question:
anyone knows valid for AMD 5000 Series drivers?
 ^-^
Title: Re: Graphics driver issues, startup problems
Post by: cameni on March 29, 2016, 01:49:07 am
Seems 5000 series driver code paths aren't really updated anymore. If they are crashing ... there's little we can do.
Rivers aren't present in the demo mode, you can  try that.
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on March 29, 2016, 11:08:16 am
sometimes we forget that we live in a system based on "planned obsolescence" hard refrigerator market which is scheduled to last, the pieces are broken at the time previously Preprogrammed ... is a system of constant consumption,, it is useless to expect to them rescue you,, you are the one who has to adapt to them,,
It is true that the HD5000 cards have been discontinued and AMD will do nothing for us,, we have to buy their latest,, so I'll try to save some comparme a current card, and that means a new board and a new micro .. in ,, so I think I have to choose between outerra or continue with the same pc,,, I think I'll have to update myself

:)
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on March 29, 2016, 11:15:34 am
Quote from: aWac9 on March 29, 2016, 11:08:16 am
sometimes we forget that we live in a system based on "planned obsolescence" hard refrigerator market which is scheduled to last, the pieces are broken at the time previously Preprogrammed ... is a system of constant consumption,, it is useless to expect to them rescue you,, you are the one who has to adapt to them,,
It is true that the HD5000 cards have been discontinued and AMD will do nothing for us,, we have to buy their latest,, so I'll try to save some comparme a current card, and that means a new board and a new micro .. in ,, so I think I have to choose between outerra or continue with the same pc,,, I think I'll have to update myself

:)

My PC is powerful enough that i really have had no need to update it very much.... there are no games that i cant play at fairly high levels..... but for the first time in quite a while I feel the pressure to move up. And its coming mainly from Outerra. I can see that what they are eventually reaching for is going to require a very beefy machine if I have any hope of maxing things out. (Most especially I want much higher quality shadows, the current ones are way too shimmery!!)

Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on April 03, 2016, 05:04:24 pm
Hello Cameni!
I have gotten eng.log file from a user having issues with Outerra. He reports complete freezes during initialization loading screen that force to reboot computer manually (I think the process can still be finished by Ctrl-alt-deleting but anyways). Do you have any ideas on how to solve this?
Thanks in advance!
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 04, 2016, 01:04:19 am
Seems to be a driver problem:

Code: [Select]
ERROR: graphics drivers appear to have crashed

I'd try a clean driver installation.
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on April 08, 2016, 12:16:24 pm
Hey I have a new one! My intel grafik 4400 wants to be a nvidia!

And Outerra is believing it...

Intel can do purple too...

cheers /Hendrik/
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 08, 2016, 02:48:09 pm
Wonderful. I think Angrypig unnecessarily put Nvidia into the test name, though in our defense we really did not expect someone else to repeat the same problem :facepalm:
Title: Re: Graphics driver issues, startup problems
Post by: eisenopferd on April 08, 2016, 02:54:28 pm
Only Intel is able to do this trick...

All three drivers I can download from the Intel side have the same problem...

So at the moment both outerra versions have another problem with the buggy intel driver...
Title: Re: Graphics driver issues, startup problems
Post by: zzz on April 28, 2016, 12:04:55 pm
I work for a car company and was trying to install Outerra on a work laptop as a possible simulator. However it crashes saying drivers crashed during opengl initialisation.

It's an Intel HD4000 integrated GPU with latest drivers.

Quote
INFO: starting io_man...
DEBUG: program directory: C:\Program Files (x86)\Outerra\Anteworld\
INFO: Outerra 16, build 6601 from Sat, 26 Mar 2016 07:21:10 GMT
DEBUG: Initializing engine...
INFO: data root directory: C:\Users\HMI\Outerra\
DEBUG: Windows version: 6.2.9200
DEBUG: CPU info:
   CPU string: GenuineIntel
   CPU brand string:        Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
   Stepping ID: 9
   Model: 10
   Family: 6
   Processor type: 0
   Extended model: 3
   Extended family: 0
   Brand Index: 0
   CLFLUSH cache line size: 64
   APIC Physical ID: 2

DEBUG: Reading C:\Users\HMI\Outerra\eng.cfg
DEBUG: saving eng.cfg
DEBUG: GPU Vendor: Intel
DEBUG: GL Renderer: Intel(R) HD Graphics 4000
DEBUG: GL Version: (400) 4.0.0 - Build 10.18.10.4226
DEBUG: OpenGL context defaults to: Intel, detected version: 400 build 4226
DEBUG: Display devices attached to desktop:
\\.\DISPLAY1                     8086 0166 Intel(R) HD Graphics 4000, Display: Generic PnP Monitor
\\.\DISPLAY2                     8086 0166 Intel(R) HD Graphics 4000
\\.\DISPLAY3                     8086 0166 Intel(R) HD Graphics 4000
DEBUG: Connected displays:
 Display #0:
   Resolution:   1366x768
   Refresh rate: 76300000/1271952Hz
   Scaling mode: 1
   Rotation:     0 deg
   Adapter:      \\.\DISPLAY1
   Position:     0,0
DEBUG: GPU System info
    Graphics card: Intel(R) HD Graphics 4000
    GPU vendor ID: 8086 (Intel Corporation)
    GPU device ID: 0166
    OpenGL driver version:  (ig75icd32.dll)
    OpenGL driver build number: 0


INFO: FT tracker initialized
DEBUG:   init timer to 1ms
DEBUG: Outerra window created size 1280x720
DEBUG: Starting JobMaster...
DEBUG: Creating JobMaster thread 0
DEBUG: Creating JobMaster thread 1
DEBUG: Creating JobMaster thread 2
DEBUG: Creating JobMaster thread 3
DEBUG: Creating JobMaster thread 4
DEBUG: Creating JobMaster thread 5
DEBUG: Creating JobMaster thread 6
DEBUG: Creating JobMaster thread 7
PERF: reload_pkgs_and_objdefs blocked for 1253.33ms
DEBUG: Event "vertical_speed" already defined, overriding with latest definition.
DEBUG: Added event air/sensor.slew_azimuth
DEBUG: Added event air/sensor.set_spi
DEBUG: Added event air/sensor.slew_rate
DEBUG: Added event air/sensor.sensor_view
DEBUG: Added event air/sensor.slew_elevation
DEBUG: Added event air/sensor.slew_to_spi
INFO: added new events from defaults/iomap/air.cfg
DEBUG: Added event car/submarine.change_depth
DEBUG: Added event car/submarine.elevator
INFO: added new events from defaults/iomap/car.cfg
DEBUG: Added event ot/player.open_config
INFO: added new events from defaults/iomap/ot.cfg
DEBUG: (io_man) event group "player" has been activated...
DEBUG: Available display modes:
    320x200@40
    320x200@60
    320x240@40
    320x240@60
    400x300@40
    400x300@60
    512x384@40
    512x384@60
    640x400@40
    640x400@60
    640x480@40
    640x480@60
    800x600@40
    800x600@60
    1024x768@40
    1024x768@60
    1280x600@40
    1280x600@60
    1280x720@40
    1280x720@60
    1280x768@40
    1280x768@60
    1360x768@40
    1360x768@60
    1366x768@40
    1366x768@60

DEBUG:
Available Capture Devices are:-
Internal Mic (IDT High Definition Audio CODEC)
Stereo Mix (IDT High Definition Audio CODEC)

DEBUG:
Sound system information:
    Using OpenAL device (OpenAL Soft)
    ALC Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_loopback
    Using OpenAL capture device (OpenAL Soft)
    ALC_FREQUENCY: 44100
    ALC_REFRESH: 43
    ALC_SYNC: 0
    ALC_MONO_SOURCES: 255
    ALC_STEREO_SOURCES: 1

OpenAL info:
    Vendor: OpenAL Community
    Version: 1.1 ALSOFT 1.15.1
    Renderer: OpenAL Soft
    Extensions: AL_EXT_ALAW AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_LOKI_quadriphonic AL_SOFT_buffer_samples AL_SOFT_buffer_sub_data AL_SOFTX_deferred_updates AL_SOFT_direct_channels AL_SOFT_loop_points AL_SOFT_source_latency

DEBUG: renderer: thread started...
DEBUG: Searching suitable pixel format...
INFO: Pixel format description:
    WGL_SUPPORT_OPENGL_ARB=1
    WGL_DOUBLE_BUFFER_ARB=1
    WGL_SWAP_METHOD_ARB=WGL_SWAP_EXCHANGE_ARB
    WGL_SAMPLES_ARB=0
    WGL_SAMPLE_BUFFERS_ARB=0
    WGL_AUX_BUFFERS_ARB=0
    WGL_ACCUM_BITS_ARB=64
DEBUG: Pixel format has been found: 2
DEBUG: Setting pixel format
DEBUG: Creating temporary OpenGL rendering context
DEBUG: Setting temporary rendering context as current
DEBUG: Creating OpenGL 4.x rendering context
DEBUG: Setting main rendering context as current
DEBUG: OpenGL context initialized: 4.0
DEBUG: OpenGL renderer information
    vendor: Intel
    renderer: Intel(R) HD Graphics 4000
    version: 4.0.0 - Build 10.18.10.4226
    glsl: 4.00 - Build 10.18.10.4226
    Total available GPU memory: 0 MB
    Current available GPU memory: 0 MB
    MAX_UNIFORM_BLOCK_SIZE: 65536
    MAX_VERTEX_UNIFORM_BLOCKS: 14
    MAX_GEOMETRY_UNIFORM_BLOCKS: 14
    MAX_FRAGMENT_UNIFORM_BLOCKS: 14
    UNIFORM_BUFFER_OFFSET_ALIGNMENT: 16
    MAX_UNIFORM_BUFFER_BINDINGS: 70
    MAX_TEXTURE_BUFFER_SIZE: 134217728
    MAX_DRAW_BUFFERS: 8
    MAX_TEXTURE_SIZE: 16384
    MAX_3D_TEXTURE_SIZE: 2048
    MAX_SPARSE_ARRAY_TEXTURE_LAYERS: 0
    MAX_ARRAY_TEXTURE_LAYERS: 2048
    MAX_ELEMENTS_INDICES: 1048576
    MAX_ELEMENTS_VERTICES: 1048576
    MAX_COMBINED_TEXTURE_IMAGE_UNITS: 96
    MAX_VIEWPORTS: 0
    Number of OpenGL extensions: 188
    NV_depth_buffer_float: no

    OpenGL extensions:
GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_ARB_texture_swizzle GL_EXT_texture_swizzle GL_ARB_texture_gather GL_ARB_sync GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_ARB_transform_feedback2 GL_ARB_draw_indirect GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_ARB_framebuffer_no_attachments GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_ARB_texture_buffer_range GL_EXT_texture_buffer GL_EXT_texture_snorm GL_ARB_blend_func_extended GL_INTEL_performance_queries GL_INTEL_performance_query GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_geometry_shader4 GL_EXT_geometry_shader4 GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_vertex_attrib_binding GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_texture_storage_multisample GL_ARB_buffer_storage GL_ARB_debug_output GL_KHR_debug GL_ARB_arrays_of_arrays GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_robustness GL_EXT_texture_sRGB_decode GL_KHR_blend_equation_advanced GL_EXT_shader_integer_mix GL_ARB_stencil_texturing WGL_EXT_depth_float WGL_ARB_buffer_region WGL_ARB_extensions_string WGL_ARB_make_current_read WGL_ARB_pixel_format WGL_ARB_pbuffer WGL_EXT_extensions_string WGL_EXT_swap_control WGL_EXT_swap_control_tear WGL_ARB_multisample WGL_ARB_pixel_format_float WGL_ARB_framebuffer_sRGB WGL_ARB_create_context WGL_ARB_create_context_profile WGL_EXT_pixel_format_packed_float WGL_EXT_create_context_es_profile WGL_EXT_create_context_es2_profile WGL_NV_DX_interop WGL_ARB_create_context_robustness

    WGL extensions:
WGL_EXT_depth_float WGL_ARB_buffer_region WGL_ARB_extensions_string WGL_ARB_make_current_read WGL_ARB_pixel_format WGL_ARB_pbuffer WGL_EXT_extensions_string WGL_EXT_swap_control WGL_EXT_swap_control_tear WGL_ARB_multisample WGL_ARB_pixel_format_float WGL_ARB_framebuffer_sRGB WGL_ARB_create_context WGL_ARB_create_context_profile WGL_EXT_pixel_format_packed_float WGL_EXT_create_context_es_profile WGL_EXT_create_context_es2_profile WGL_NV_DX_interop WGL_ARB_create_context_robustness

DEBUG: wglSwapIntervalEXT 0
DEBUG: wglGetSwapIntervalEXT 0
INFO: Using logarithmic depth buffer mode
DEBUG: shader s104891328CAD779704CF9AA7263C28688BCF7C4A compiled successfully
DEBUG: shader sE57DB70172B0170CEA1BA4559D77FF36B734B764 compiled successfully
DEBUG: shader s1340AB3B9D30EA74779562D9316A18365CB221FC compiled successfully
DEBUG: shader sE57DB70172B0170CEA1BA4559D77FF36B734B764 compiled successfully
DEBUG: (GL test) base vertex included in glVertexID, vbo: no, w/o vbo: no
INFO: (GL test) checking sRGB correctness
DEBUG: shader s0CF569C31C2FB1FF402B855A911817DE5462D419 compiled successfully
DEBUG: shader s0B6C7C260FEB5A8797CBDDC1BCC5FE545EC4C9F9 compiled successfully
WARNING: sRGB driver bug detected, sRGB: 80bbbcbb (should be 80bcbcbc), RGBA: 807f807f (should be 80808080)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 29, 2016, 01:49:57 am
So it just produces a message box about the crash, and doesn't bring up the crash reporter? That would mean a crash in the driver code, probably needs a cleanup and/or checking for 3rd party sw injecting. However, that GPU is not something seriously usable with OT.
Title: Re: Graphics driver issues, startup problems
Post by: drewi on May 16, 2016, 10:02:34 am
newb....I get a driver crash box....I have open gl 4.4. intel hd graphics on a laptop. :facepalm:
I think its an up to date driver but i'm not sure. =|
I have included eng.log file. ???
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on September 22, 2016, 01:10:09 am
Hello there!
What could the issue be here? It just won't start...
Graphics card is relatively old, but this shouldn't be the problem, OT was able to startup before on this rig.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 22, 2016, 02:50:33 am
It can't open the bio data. Does eng.log have some more info?
Title: Re: Graphics driver issues, startup problems
Post by: TheRumpus on September 22, 2016, 06:17:42 am
I have an error on startup

Exception OpenGL error: shader compilation failed ( :grass)

I have
Windows 7.1 ( 64 bit)
Intel Xeon W350 2.8 GHz
NVIDIA  Quadro FX 4800

I understand this problem may be fixed in the next upgrade, how would I know when this happens?
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on September 22, 2016, 10:56:47 am
Quote from: cameni on September 22, 2016, 02:50:33 am
It can't open the bio data. Does eng.log (http://goo.gl/DaK1M8) have some more info?

Here it is: https://yadi.sk/i/P48rtX_tvY7CR
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 23, 2016, 02:05:35 am
It doesn't even try to download it. Try deleting _bio data.
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on September 23, 2016, 03:30:39 pm
Deleting_bio data doesn't help as well as full reinstall :(

I actually realised something... Since it won't try to download automatically, may downloading of bio data from torrent help?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on September 25, 2016, 03:51:44 am
Probably yes. But it's unclear why it won't download ...
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on September 25, 2016, 12:28:27 pm
It worked though. But yeah, it is weird.
Title: Re: Graphics driver issues, startup problems
Post by: Handpuppe on September 26, 2016, 03:25:55 am
How does this build work with the Oculus Rift CV1?
Title: Re: Graphics driver issues, startup problems
Post by: HiFlyer on September 26, 2016, 05:02:35 am
Quote from: Handpuppe on September 26, 2016, 03:25:55 am
How does this build work with the Oculus Rift CV1?

It can be made to work, but it's a bit quirky for me.
Title: Re: Graphics driver issues, startup problems
Post by: Handpuppe on September 26, 2016, 09:01:22 am
We need some native support for this if you ask me.
Title: Re: Graphics driver issues, startup problems
Post by: tex on October 02, 2016, 08:35:56 pm
Is there a way in which you can "clear off" the current models etc that you have inserted into your terrain??? I am getting an issue where anteworld will not start and stall at "initializing world". It started happening when I tried inserting some models in, so want to eliminate that as being the cause. Sometimes it will actually start.... so I suspect it is a graphics card crashing issue, but want to try narrow it down.
Title: Re: Graphics driver issues, startup problems
Post by: KW71 on October 02, 2016, 08:39:03 pm
Hi!

First try deleting

user/yourname/outerra/campos/earth2/default.cam

All the objects / roads you placed are in

user/yourname/outerra/cache/earth2


(might be just "earth", depending on which you choose when you login).



Title: Re: Graphics driver issues, startup problems
Post by: tex on October 02, 2016, 09:03:42 pm
Thanks KW71 that worked a charm. Just need to work out what model was causing the problem. Suspect the one with too many vertices/too complex....
Title: Re: Graphics driver issues, startup problems
Post by: Brandon Benson on October 24, 2016, 07:42:35 am
how do I report an issue again as new to this?
Title: Re: Graphics driver issues, startup problems
Post by: Brandon Benson on October 24, 2016, 07:56:57 am
Issue on startup saying initialization error opening OPEN GL, something like that, I dont know how to fix so any help please?

EN.LOG attached and a screenshot of error.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 25, 2016, 08:18:51 am
It's an issue with newer Intel GPUs that crash during program initialization. We are working on a workaround.
Title: Re: Graphics driver issues, startup problems
Post by: Brandon Benson on October 25, 2016, 10:15:15 am
Oh I see, Hope can fix it as so want to mess around with this etc. Thanks for replying anyways
Title: Re: Graphics driver issues, startup problems
Post by: 8hbc on October 26, 2016, 05:39:48 pm
Consistently freezes when loading new locations with "Anteworld is not responding"
Windows 10
AMD HD 7660G 512Mb
AMD A10-4600M APU
12 gigs of RAM
I'm unable to attach eng.log because it's 168 kb
Title: Re: Graphics driver issues, startup problems
Post by: sniperwolfpk5 on October 26, 2016, 11:26:57 pm
Quote from: 8hbc on October 26, 2016, 05:39:48 pm
Consistently freezes when loading new locations with "Anteworld is not responding"
Windows 10
AMD HD 7660G 512Mb
AMD A10-4600M APU
12 gigs of RAM
I'm unable to attach eng.log (http://goo.gl/DaK1M8) because it's 168 kb

I have same GPU on my laptop and I am facing exact same issue.
Title: Re: Graphics driver issues, startup problems
Post by: Xavieret on October 30, 2016, 08:28:46 am
When I start it gives me an error: "Can't open: F:/Programs/Apps/Outerra/data/earth2/_bio/-x/base.desc
When I go there there isn't any file. I haven't deleted anything.
Title: Re: Graphics driver issues, startup problems
Post by: sniperwolfpk5 on October 30, 2016, 10:49:29 am
Quote from: Xavieret on October 30, 2016, 08:28:46 am
When I start it gives me an error: "Can't open: F:/Programs/Apps/Outerra/data/earth2/_bio/-x/base.desc
When I go there there isn't any file. I haven't deleted anything.

I also get this error
Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 30, 2016, 01:02:49 pm
It's a bug in demo version. You can install this patch to fix it: bio.otx (https://drive.google.com/open?id=0B28MSE31ZuJjMlNCa1U4eUU3NzA)
Title: Re: Graphics driver issues, startup problems
Post by: JohnHaslam on October 31, 2016, 01:43:59 pm
When the workaround for the Intel OpenGL issue likely to be released? :)
Title: Re: Graphics driver issues, startup problems
Post by: MrPlatipus on November 06, 2016, 06:47:08 pm
I have Intel HD Graphics 4000 on my ASUS X-550C-A computer. I am unable to download any driver more recent than Version 10.18.10.3308, which appears to have been published on 2013/10/01. I have tried using the Intel Driver Update Utility, but it gives me the error message "Computer Manufacturer Graphics Driver Detected". Any suggestions?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 07, 2016, 04:21:36 am
Quote from: MrPlatipus on November 06, 2016, 06:47:08 pm
Computer Manufacturer Graphics Driver Detected

Have you checked Asus for updated graphics drivers? The message above means that the manufacturer did some modifications and stock drivers can't be installed without hacking it. Manufacturers often neglect updating the drivers.
Title: Re: Graphics driver issues, startup problems
Post by: MrPlatipus on November 07, 2016, 09:57:20 pm
I tried this, but the most recent driver it could give me was Version 10.18.10.3308.
Title: Re: Graphics driver issues, startup problems
Post by: Sam_C on November 08, 2016, 06:35:58 pm
I am having an issue with Nvidia graphics. Outerra uses integrated graphics instead of my Nvidia card, even when I set Nvidia as the default or even set Nvidia as global default from the Nvidia control panel. I have the newest Nvidia drivers.

 Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
 Memory: 16384MB RAM
 Integrated Graphics: Intel(R) HD Graphics 4600
 Render: NVIDIA GeForce GTX 860M

(http://image.prntscr.com/image/ec9d647240484d768e8f0805f7d00386.png)

Title: Re: Graphics driver issues, startup problems
Post by: KW71 on November 08, 2016, 08:12:59 pm
Quote from: Sam_C on November 08, 2016, 06:35:58 pm
even when I set Nvidia as the default

You mean in the Bios? Have you tried disabling there the intel GPU?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 09, 2016, 09:25:08 am
It actually uses Nvidia drivers, the info about the GPU is wrong. It comes from the operating system, which is just saying what GPU is connected to the display.
Title: Re: Graphics driver issues, startup problems
Post by: MrPlatipus on November 12, 2016, 03:27:18 am
Hi. Just checking if there have been any developments with my driver issue.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 14, 2016, 04:08:59 am
Hmm, I had to look back what the issue was: Asus doesn't update their graphics drivers for their models that for no good reason can't use the generic Intel ones, or you can't find them.

There's nothing we can do about it. You, on the other hand, can complain to Asus support ...
Title: Re: Graphics driver issues, startup problems
Post by: sniperwolfpk5 on November 14, 2016, 11:07:10 pm
You can install intel driver. First you need to uninstall all the drivers I would suggest use DDL software to remove intel drivers. Then you will be able to install latest drivers, as I faced same issues.

But even with the latest driver I am facing issue. The game freezes after the world loads.
Title: Re: Graphics driver issues, startup problems
Post by: JohnHaslam on November 15, 2016, 11:19:38 am
When is the OpenGL issue going to be fixed?  :(
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 16, 2016, 03:26:01 am
Quote from: JohnHaslam on November 15, 2016, 11:19:38 am
When is the OpenGL issue going to be fixed?  :(

Intel Broadwell+ problem? We already added the workaround for it internally, but we can't release it until we get a stable build.
Title: Re: Graphics driver issues, startup problems
Post by: rick1384 on December 15, 2016, 06:19:01 am
Outerra was working just fine when I downloaded and started the demo. I payed the fee and got the full version.. I played once or twice on it with the full version and now suddenly it doesnt work. My system more than meets min specs for this. I dont get it. Please help? Ive attached the eng.log (http://goo.gl/DaK1M8). Thank you so much.

System Specs:

Intel Core i5-6600K SkyLake 3.5Ghz Quad Core
Windows 10 64-Bit
16GB (4 x 4GB) 288-Pin DDR4 2400MHz (PC4 19200) Dual Channel
ASUS Z170-K LGA 1151 Intel Z170 HDMI SATA 6Gb/s USB 3.1 USB 3.0 ATX Intel Motherboard
nVidia GeForce GTX980 4GB DDR5 1DVI/3DISPLAYPORT/HDMI PCI-EXP Video Card
Title: Re: Graphics driver issues, startup problems
Post by: rick1384 on December 15, 2016, 06:36:59 am
Please disregard. The following topic fixed it:

http://forum.outerra.com/index.php?topic=3674.0
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on December 16, 2016, 05:14:49 pm
Hello.
What may cause such a weird behavior of trees near the camera? I will provide eng.log if needed (don't have it right now).

(http://i.imgur.com/YMyF1ra.jpg)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 17, 2016, 04:02:49 am
Check tree-bb-dist in world.cfg - should be 0.0
Title: Re: Graphics driver issues, startup problems
Post by: josem75 on December 20, 2016, 05:48:55 pm
Hi Cameni. I have a big performance problem, i think after instaled the new version (but maybe coincidence).
I am already using my new gtx 1060, so in framerate no prob at all. But the entry to the game is very slow, and before see outerra fields, all is white with many points, and after only sky. After some seconds, green and trees appear.
A lot of blurries in mid distance mountains (less 25 Km), sometimes even very near have big fields blurries. Its like cant load mountains details at all. also if many trees, sometimes cant charge those trees fast.
Also sometimes game stop for few second then follow move.
I remember read some similar issues, but dont remember solutions. I reinstaled ALL the game since 0. Also changed graphic drivers. But problem persist.
I am suspecting maybe i have some preformance issues in my computer. Maybe i need reinstall ALL windows since 0. I just can test xplane 11 demo, and some few more games.
Maybe i have some rare performance problem in my computer and need to reinstall ALL windows (seven) since 0. But this system has several months and for install all would be huge effort.
Title: Re: Graphics driver issues, startup problems
Post by: TobiWahn_Kenobi on December 20, 2016, 08:42:40 pm
Bought a RX480, everything works fine, except outerra, which crashes on start with "graphics card driver crashed during initialization of OpenGL"

Any ideas?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 21, 2016, 01:18:04 am
Quote from: josem75 on December 20, 2016, 05:48:55 pm
I am already using my new gtx 1060, so in framerate no prob at all. But the entry to the game is very slow, and before see outerra fields, all is white with many points, and after only sky. After some seconds, green and trees appear.
A lot of blurries in mid distance mountains (less 25 Km), sometimes even very near have big fields blurries. Its like cant load mountains details at all. also if many trees, sometimes cant charge those trees fast.

Check your disk (SMART log) for problems, this sounds a lot like what I was getting with a dying disk once.
Otherwise it may be some settings that are out of reasonable ranges, cfg files do not get overwritten by reinstalls. Delete world.cfg and eng.cfg if you didn't do it already.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 21, 2016, 01:21:02 am
Quote from: TobiWahn_Kenobi on December 20, 2016, 08:42:40 pm
Bought a RX480, everything works fine, except outerra, which crashes on start with "graphics card driver crashed during initialization of OpenGL"

Any ideas?

Check eng.log for injected modules. Sometimes third party programs mess it up.
Also with AMD you sometimes have to do a clean reinstall of the drivers, using DDU or some such cleaner.
Title: Re: Graphics driver issues, startup problems
Post by: TobiWahn_Kenobi on December 22, 2016, 08:02:16 pm
Thanks. My problem might stem from the fact that I also have a hd5870 in my setup (macpro, old card needed for boot screen)


Sent from my iPad using Tapatalk
Title: Re: Graphics driver issues, startup problems
Post by: josem75 on January 20, 2017, 10:19:41 pm
Quote from: cameni on December 21, 2016, 01:18:04 am
Quote from: josem75 on December 20, 2016, 05:48:55 pm
I am already using my new gtx 1060, so in framerate no prob at all. But the entry to the game is very slow, and before see outerra fields, all is white with many points, and after only sky. After some seconds, green and trees appear.
A lot of blurries in mid distance mountains (less 25 Km), sometimes even very near have big fields blurries. Its like cant load mountains details at all. also if many trees, sometimes cant charge those trees fast.

Check your disk (SMART log) for problems, this sounds a lot like what I was getting with a dying disk once.
Otherwise it may be some settings that are out of reasonable ranges, cfg files do not get overwritten by reinstalls. Delete world.cfg and eng.cfg if you didn't do it already.

My first suspicious was in fact the hdd.  I made crystalcpu tests and seems ok (ssd disk).
I also tested in another hdd with windows 7, and same problems. So after crunch my head a bit. I encountered double Super Pi seconds needed for 1 M from my processor than would be expected seeing same results from my model.
So it seems here i have a guilty. So can be processot, or maybe can be motherboard.
I think this would justify the lack of the terrain detail appearing. Right? You know better than me what need more cpu resources.
Its like very slow and weak for show all the terrain at propper resolution, sometimes even stuck with a bunch of trees or entire piece of terrain that after few seconds suddenly appear.. 
Title: Re: Graphics driver issues, startup problems
Post by: cameni on January 21, 2017, 07:30:59 am
This version may have some slowdowns of its own, one bug fix that aimed to fix terrain corruption under high load has effectively decreased parallelization in terrain tile creation.
Title: Re: Graphics driver issues, startup problems
Post by: josem75 on January 21, 2017, 09:05:09 am
Quote from: cameni on January 21, 2017, 07:30:59 am
This version may have some slowdowns of its own, one bug fix that aimed to fix terrain corruption under high load has effectively decreased parallelization in terrain tile creation.

Now this make a bit sense for me. I had computer problems. I instaled all motherboard drivers, the newest bios. use turbomode. Superpi problem was related with Mh, 1500 instead 3800 (mobo and processor do for save energy). So i was monitoring and finally runing superpi and outerra at 3800 mh (i have i7 3770k). Superpi result now is ok (9.7 s).
With outerra runing at 3800 all is better, but still slowdown. The first moment i run all seems work better. But while im flying the terrain is like overcharge, then begin problems.
Also for example, if i want load without problem the terrain detail, in everest i need t put at 320, in Swiss at 600, and in my place at 720.
If i put more resolution, when i go near terrain i dont see the maximun resolution. Resolution get stuck.  As i said maybe at the very begining no, but after some minute playing yes.

Also some glitches, mountains cut at some distance, then when you go near appear completely. This is in some points only (always same points).
So maybe now is more a bug version problem than my computer fault (while i am still testing things here coz my computer can be tricky.. ))

You think people those problems are common now in you too?

PD: It seems you added the very last version for download. thats great coz i am reinstaling engine several times lately and was quite desperate download 4 or 5 updates everytime. Now just click and install!! Nice. 
Title: Re: Graphics driver issues, startup problems
Post by: TobiWahn_Kenobi on June 02, 2017, 07:27:57 am
Quote from: TobiWahn_Kenobi on December 22, 2016, 08:02:16 pm
Thanks. My problem might stem from the fact that I also have a hd5870 in my setup (macpro, old card needed for boot screen)


Sent from my iPad using Tapatalk

Hi again. Bought a GeForce GT120 instead of the HD5870, reinstalled the drivers for the RX480 (after using DDU). OGL now reads: OpenGL® Version 6.14.10.13474

Still crashes on Startup telling me Catalyst was installed incorrectly. Eng attached:
Title: Re: Graphics driver issues, startup problems
Post by: byte512 on June 10, 2017, 09:08:55 am
In the latest version (17.0.2.8079) i have encountered a pretty serious graphical bug when trying to look at the building scenery for Bern
(Also: Noise Warning for the video):

https://www.youtube.com/watch?v=X1XOAEk4ceU (https://www.youtube.com/watch?v=X1XOAEk4ceU)

The Video was filmed with ShadowPlay.
Does anyone have any idea how to fix this?

System:
OS: Windows 10 version 1703 64bit
CPU: Intel Corei7 2600K
Graphics Card: Gigabyte Geforce GTX 780
Graphics Card BIOS version: 80.10.37.00.23
Graphics Driver: 22.21.13.8253 (ForceWare 382.53) WHQL / Win10 64

Attached are the configuration- and logfiles from a run i did today.
The eng.log file can be downloaded here (it is to big to attach here):
https://www.dropbox.com/s/z3bgixlvufijacc/eng2.log?dl=0 (https://www.dropbox.com/s/z3bgixlvufijacc/eng2.log?dl=0)
Also: who thought replacing every instance of eng.log with a link was a good idea??
Title: Re: Graphics driver issues, startup problems
Post by: 2eyed on June 10, 2017, 09:26:25 am
Similar results for me when approaching Bern/Swizerland in VR (as I'm always in VR in OT). Can lead to a crash.
But I thought it would be an issue specific to VR only.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 10, 2017, 09:54:43 am
Could you please do the following:
- press alt+c, a console should appear
- type:
  .bind f fb
  f.set_max_bloom_level(2)
- press esc key to close the console

Black squares should be reduced to small ones by this, and it should be easier to find what object or feature is causing it.
Title: Re: Graphics driver issues, startup problems
Post by: byte512 on June 10, 2017, 05:08:43 pm
Thanks for the fast answer cameni!

After doing what you asked me to, the result is the following:

https://youtu.be/euHdhaaD_B8 (https://youtu.be/euHdhaaD_B8)

It seems to be caused by a variety of objects from the converted w2xp buildings.
As seen a few times in the video, the sky also turns kind of dark for some viewing angles.
In addition to what is visible in the video, some buildings that turn black vanish from some viewing angles, while others that turn black don't seem to.
For some hard to find viewing angles, the clouds start creating weird artifacts as well (this only happens with the Bern scenery).
Last but not least i have once seen an artifact in combination with this, where contents of the previous few frames are visible at the place where a building should be.

The engine log was again to big to upload as an attachment, so it can be downloaded via the following link:
https://www.dropbox.com/s/mvpweng9461owtr/eng3.log?dl=0 (https://www.dropbox.com/s/mvpweng9461owtr/eng3.log?dl=0)

EDIT: It might be worth noting, that i had the same problem in either version 17.0.1.7885 or version 16.1.0.7503 with the cessna and maybe other vehicles causing these artifacts, but not the buildings.
I only looked at the Bern area at that time though, so the problem might have been caused by the scenery.
In version 17.0.2.8079 i don't have that problem with any of the vehicles.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 11, 2017, 02:14:16 am
Hm, at some point it looks like you were under fog. In any case it seems to be a material error, and I suspect MSAA = 8 has something to do with it as well.

Quote
Also: who thought replacing every instance of eng.log with a link was a good idea??

I grew tired having to explain million times where the eng.log was. I could not make the forums to display just a popup message on hover, so I had to do it this way.
Title: Re: Graphics driver issues, startup problems
Post by: Uriah on June 11, 2017, 08:48:24 am
In eng.cfg you can set:

pkg_limits =  (pkg_limits) {
   max_meshes = 4
},

Because there are so many objects in that scenery, setting to a higher value always fixes these issues for me.
Title: Re: Graphics driver issues, startup problems
Post by: andfly on June 11, 2017, 01:11:15 pm
Quote from: byte512 on June 10, 2017, 09:08:55 am
In the latest version (17.0.2.8079) i have encountered a pretty serious graphical bug when trying to look at the building scenery for Bern

I noticed that in your eng.cfg you have this setting:
 
min_obj_size = 0.1

I also had a similar problem the first time I visited Bern ... I resolved following the advice of Acetone:


Quote from: Acetone on December 31, 2016, 09:52:43 am
Congrats for this release, it takes some special dedication to release an update the 31 December :)

It's so nice to finally see OSM in action!


Edit: As noted by HiFlyer, you could experience some rendering artifacts over the buildings depending on your hardware configuration. Be sure Minimum Object Size is set to 5.0 or higher in the graphics/setting menu, and change the variable so flickering/dark buildings are correctly rendered.
Title: Re: Graphics driver issues, startup problems
Post by: byte512 on June 11, 2017, 01:25:11 pm
Thank you so much!! Both of these tips worked perfectly. Can anyone explain, what these settings do exactly?

Quote from: Uriah on June 11, 2017, 08:48:24 am
In eng.cfg you can set:

pkg_limits =  (pkg_limits) {
   max_meshes = 4
},

Because there are so many objects in that scenery, setting to a higher value always fixes these issues for me.

Quote from: andfly on June 11, 2017, 01:11:15 pm
I noticed that in your eng.cfg you have this setting:
 
min_obj_size = 0.1

I also had a similar problem the first time I visited Bern ... I resolved following the advice of Acetone:


Quote from: Acetone on December 31, 2016, 09:52:43 am
Congrats for this release, it takes some special dedication to release an update the 31 December :)

It's so nice to finally see OSM in action!


Edit: As noted by HiFlyer, you could experience some rendering artifacts over the buildings depending on your hardware configuration. Be sure Minimum Object Size is set to 5.0 or higher in the graphics/setting menu, and change the variable so flickering/dark buildings are correctly rendered.

I tried to turn of antialiasing after reading your post cameni, and it made the issue much worse. Then again, any one of the cfg changes i quoted above work like a charm.
Quote from: cameni on June 11, 2017, 02:14:16 am
Hm, at some point it looks like you were under fog. In any case it seems to be a material error, and I suspect MSAA = 8 has something to do with it as well.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on June 11, 2017, 03:25:34 pm
Quote from: byte512 on June 11, 2017, 01:25:11 pm
I tried to turn of antialiasing after reading your post cameni, and it made the issue much worse. Then again, any one of the cfg changes i quoted above work like a charm.

Interesting. The min object size setting says what minimal mesh size on screen is allowed; meshes smaller than given pixel size are not rendered. I guess what happens there is that very small meshes get their triangle vertices transformed to the same screen space positions (equal with regards to the internal GPU interpolation precision), and a subsequent computation results in a div by zero. I assumed that with MSAA this will happen sooner because of additional subsamples ...
Title: Re: Graphics driver issues, startup problems
Post by: byte512 on June 11, 2017, 06:01:07 pm
Well when i said that it got worse, what i meant was that the black artifacts were now a lot bigger than with MSAA, nearly blacking out my screen entirely.
Quote from: cameni on June 11, 2017, 03:25:34 pm
Quote from: byte512 on June 11, 2017, 01:25:11 pm
I tried to turn of antialiasing after reading your post cameni, and it made the issue much worse. Then again, any one of the cfg changes i quoted above work like a charm.

Interesting. The min object size setting says what minimal mesh size on screen is allowed; meshes smaller than given pixel size are not rendered. I guess what happens there is that very small meshes get their triangle vertices transformed to the same screen space positions (equal with regards to the internal GPU interpolation precision), and a subsequent computation results in a div by zero. I assumed that with MSAA this will happen sooner because of additional subsamples ...
Title: Re: Graphics driver issues, startup problems
Post by: marcel250 on July 04, 2017, 12:41:48 pm
When I open OT and I do another thing, like watching a video, Outerra crashes.

Then, when I open Outerra again, it runs but painfully slow.

What can I do to solve this problem?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 05, 2017, 04:35:28 am
Sounds like a hardware problem, or too little GPU memory shared among multiple applications.
Title: Re: Graphics driver issues, startup problems
Post by: jezelf on July 05, 2017, 10:39:36 pm
Hi. 

Can't get beyond the demo download bit. ( please see attached image)

Installed new Nvidia Drivers
Uninstalled previous version of Outerra, downloaded and installed latest.
Changed graphics processor to Nvidia for Outerra
Outerra demo hangs on the finished download bar.
Uninstalled Outerra, deleted directory, reinstalled
Same thing

Im on a laptop where a previous version (been a while though)  was working fine before. I also updated on a higer spec desktop earlier today and it worked OK, so might be my laptop?

Thanks for any help

EDIT: If anyone else as the same problem - Restart system.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 06, 2017, 01:21:08 am
eng.log please.
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 06, 2017, 03:25:46 pm
I'm experiencing problems with graphics rendering. There are numerous colored linear artefacts, on terrain, vehicle models, and trees. It is very strange and anomalous.

I'm using an R9 Fury Non-X with the latest drivers.

I've attached some images of the issue as well as my log.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 06, 2017, 03:44:35 pm
The log file looks normal, missing the screens.
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on July 06, 2017, 05:04:36 pm
With permission of cameni, that is who knows of this.
If that is weird, the R9 should not give problems, I would delete the folder iomap and the files world and eng.cfg
You've probably been messing with the configuration
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 07, 2017, 02:05:15 am
https://ibb.co/eGkYZa
https://ibb.co/kXJ97v
https://ibb.co/ndtLEa

Here are the screens.
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 07, 2017, 03:02:44 am
Quote from: aWac9 on July 06, 2017, 05:04:36 pm
With permission of cameni, that is who knows of this.
If that is weird, the R9 should not give problems, I would delete the folder iomap and the files world and eng.cfg
You've probably been messing with the configuration

I do have a modified configuration, but I also keep a separate clean install of OT. These issues appear in both.
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 07, 2017, 03:07:33 am
Also, deleting world, eng, and iomap did nothing.

https://ibb.co/ndNfEa
https://ibb.co/cwZGnv
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 07, 2017, 05:27:46 am
I don't remember seeing anything like that before. Unfortunately we haven't got a Fury card to test, but did you try some other modern OpenGL games or benchmarks, to eliminate a hw or driver problem?
Title: Re: Graphics driver issues, startup problems
Post by: jezelf on July 07, 2017, 10:41:34 am
Quote from: cameni on July 06, 2017, 01:21:08 am
[url=http://goo.gl/DaK1M8]eng.log (http://goo.gl/DaK1M8)[/url] please.

It's working now. must have been the system restart -doh! But I do have snow texture on all the rivers, no water

Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 07, 2017, 03:33:42 pm
It's caused by the new Nvidia drivers (384). Older ones work fine.
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 09, 2017, 02:47:30 pm
Quote from: cameni on July 07, 2017, 05:27:46 am
I don't remember seeing anything like that before. Unfortunately we haven't got a Fury card to test, but did you try some other modern OpenGL games or benchmarks, to eliminate a hw or driver problem?

Is SpecViewPerf a good OpenGL benchmark? How should I test OpenGL performance?

My impossible dream is for Outerra Vulkan integration, but I know that that is very far-fetched.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 09, 2017, 03:30:29 pm
Try FurMark, and then maybe Unigine demo with OpenGL back-end. It's not about performance, just to test if there aren't any artifacts under load.
Title: Re: Graphics driver issues, startup problems
Post by: DenisJ on July 11, 2017, 01:43:27 am
Yo, so I'm not sure if this is a driver thing or something going on with acute turns in rivers, but there is that. I'm on 382.05, so it looks like it's unrelated to this: https://twitter.com/cameni/status/882876193263038464

(https://preview.ibb.co/kcxF0F/screen_1499751454.png) (https://ibb.co/bO8cEa)
Title: Re: Graphics driver issues, startup problems
Post by: cameni on July 11, 2017, 02:11:43 am
It's a known problem with acute turns, transition areas from two river segments intersecting each other.
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 13, 2017, 10:12:53 am
I ran FurMark. No artefacts.
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 13, 2017, 10:15:46 am
I found this post on Heroes of the Storm forums. He has a similar GPU (Fury X), and the artefacting is slightly different, but still similar.
http://imgur.com/z55qFvm
https://us.battle.net/forums/en/heroes/topic/19650245393
Title: Re: Graphics driver issues, startup problems
Post by: TeslaK20 on July 13, 2017, 10:31:45 am
Unigine OpenGL Superposition also shows no artefacts
Title: Re: Graphics driver issues, startup problems
Post by: drewi on December 20, 2017, 05:31:08 am
I have tried to run Outerra demo before and got nowhere at all...Thought i would have another go as the software had been updated from the version i tried initially...This time it seemed to get a lot further with the installation...i was excited!!
but i got an error about shaders?.... Including eng.log in the hope that there may be a solution.but suspect my laptops graphics are not up to the task.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 20, 2017, 06:41:15 am
Have you tried to update graphics drivers?
Title: Re: Graphics driver issues, startup problems
Post by: drewi on December 20, 2017, 07:17:24 am
Thanks for your interest Cameni ....Seems to say i have the latest drivers. :(
Title: Re: Graphics driver issues, startup problems
Post by: GeoffClarkson on April 11, 2018, 04:39:49 am
Outerra was working OK  for me  – upgraded card to Nvidia 1080  - drivers up to date, working nicely but often wouldn't close properly ( had to use task manager). Decided to reinstall Outerra – Bad move . Now won’t start and tells me it can’t find driver version number.  What can I do?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 11, 2018, 04:43:42 am
When you reinstalled, did you also delete your config files? Especially eng.cfg and world.cfg, let them restore from defaults. They can be found in your data directory specified during installation.
Title: Re: Graphics driver issues, startup problems
Post by: GeoffClarkson on April 11, 2018, 06:59:08 am
Quote from: cameni on April 11, 2018, 04:43:42 am
When you reinstalled, did you also delete your config files? Especially eng.cfg and world.cfg, let them restore from defaults. They can be found in your data directory specified during installation.
   Yes I did delete them ( with about a dozen other files)  because the uninstall command left them in - but I have a copy. I am not quite sure what you mean by 'let them restore from defaults'. Do I just put them in the data folders in users/ outerra ?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 11, 2018, 09:49:00 am
No, I meant if you delete them, they get re-created from defaults.

I think you should do a clean reinstall of graphics drivers. It sometimes happens that they get into a bad state, perhaps some components not deleted, though it usually happened more often with AMD than Nvidia. Anyway, Nvidia drivers have a clean install checkbox there somewhere.
Title: Re: Graphics driver issues, startup problems
Post by: csobczak on April 17, 2018, 08:56:32 pm
Hello, I am getting the "exception: OpenGL: shader compilation ... " error and I have tried installing the newest nvidia graphics drivers and that wont allow me to even do that.

Is there something that can be changes in the eng.cfg file? Here is my eng.log attached. Lots of warnings and not sure what I can do to correct these.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on April 18, 2018, 01:01:28 am
You need newer graphics drivers, which may be problematic on older hardware ...
Title: Re: Graphics driver issues, startup problems
Post by: GeoffClarkson on April 18, 2018, 03:40:48 am
A clean re install of my Nvidia Graphics drivers has done the trick - thanks Cameni, I always updated them but I guess changing the card was the killer.
Title: Re: Graphics driver issues, startup problems
Post by: XxspazzattacxX on October 10, 2018, 02:20:12 am
Hi, so I'm not really good with computers or anything but I've done research about my graphics card and well, I've found nothing, so I'm kinda stuck because I know my graphics card is up to date and I really wanna play this game really bad. xD my graphics are here Intel(R) UHD Graphics 620 I just want to know if outerra should be able to run on my pc.
Also for extra info, the error says "this program requires OpenGL 3.3 capable graphics card with recent drivers.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on October 10, 2018, 03:23:23 am
Intel drivers usually crash because of some bugs and incomplete functionality in them, but if you are getting the error it looks as if they weren't even installed properly. You may want to check eng.log to see what drivers it detects.

However, it likely won't work on Intel graphics anyway ...
Title: Re: Graphics driver issues, startup problems
Post by: TobiWahn_Kenobi on November 12, 2018, 03:06:41 pm
Anteworld crashes on me with atig6txx.dll being the culprit. This is the only OpenGL game that crashes.
Reason seems to be my second monitor, as soon as I deactivate it Anteworld runs fine.
Might be because my first card is an AMD RX480 and my second card is an NVidia card.
Just so you know
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 12, 2018, 03:19:03 pm
Did you send the crash report (did it pop up)?
Title: Re: Graphics driver issues, startup problems
Post by: TobiWahn_Kenobi on November 13, 2018, 06:03:31 am
Quote from: cameni on November 12, 2018, 03:19:03 pm
Did you send the crash report (did it pop up)?
Nope, did not pop up, just a crash message (attached)

strangely the eventviewer only has an entry when using the x64 app, not when using the x86 app.

Also I must say the x64 is really unstable on my system. It loads only half the time and when it does it hangs upon pressing esc for the menu.
Title: Re: Graphics driver issues, startup problems
Post by: cameni on November 13, 2018, 09:25:33 am
Ok, if it crashes inside the drivers we don't get the echo to show the crash sender, it's detected only indirectly. This is probably a problem of the driver installation or some bad state it's in.

x64 doesn't have UI and it freezes when you press the esc key, but it will be replaced soon™
Title: Re: Graphics driver issues, startup problems
Post by: aWac9 on December 15, 2018, 03:48:28 am
comment that the latest AMD driver update does not go well with outerra. as soon as it opened outerra the time accelerated (time flow multipler) to 300.x or more, and it was impossible to control it.
I had to desisntalar the update and return to the previous driver so that outerra returned to work ..
this latest version of AMD has left my computer fried. These people are not trustworthy.

my graphic is modern an RX 580 series
Title: Re: Graphics driver issues, startup problems
Post by: Archimedes on December 19, 2018, 09:04:58 am
Installed the demo on my Windows10 Laptop (has AMD Radeon graphics latest driver 15.201.1101.0).
On starting the eng.log ends with 'Graphics Driver crashed '.
Should I assume I can't use Outerra on this system?
Title: Re: Graphics driver issues, startup problems
Post by: cameni on December 19, 2018, 11:42:32 am
Often a clean driver reinstall helps with these cases, but it also may be that it's too slow and Windows killed it.
Title: forum.outerra.com
Post by: Stevenpek on December 20, 2018, 10:20:00 am
hi all
Title: Re: Graphics driver issues, startup problems
Post by: sniperwolfpk5 on May 30, 2020, 04:32:32 am
Hi @cameni,

Outerra crashes on startup. I tried demo/normal version with earth2 and earth7 but without any luck. Tried run as administration but without any success. I have attached eng.log file.

Thanks
Title: Re: Graphics driver issues, startup problems
Post by: cameni on May 30, 2020, 01:00:58 pm
Do you have tir tracker plugin there? Can you test without it?
Title: Re: Graphics driver issues, startup problems
Post by: sniperwolfpk5 on June 01, 2020, 01:06:05 am
I will try it again as soon as i get home from office