Outerra forum

Anteworld - Outerra Game => Tech demo, support, updates => Topic started by: jskoker on September 11, 2014, 04:41:48 pm

Title: Only a black screen loads
Post by: jskoker on September 11, 2014, 04:41:48 pm
Seems there's a problem with DNS.
Try downloading the patch from here: Anteworld-0.8.2.4725.patch-4853.exe (http://planet.anteworld.com/appdata/Anteworld/Anteworld-0.8.2.4725.patch-4853.exe)

After installing the patch above I load up the engine and it only shows black.  No log in screen, no game...  just black.  It only happened after the patch install to try and fix their being no auto updating.  I uninstalled and reinstalled but that didn't fix it.  Little help?
Title: Re: Only a black screen loads
Post by: HiFlyer on September 11, 2014, 06:01:46 pm
You might want to give your system specs.

They will probably also ask you to check your Eng.log
Title: Re: Only a black screen loads
Post by: jskoker on September 11, 2014, 06:21:48 pm
Here is the .log
Title: Re: Only a black screen loads
Post by: HiFlyer on September 11, 2014, 06:58:15 pm
Here is the .log

Are you using a notebook?
Title: Re: Only a black screen loads
Post by: jskoker on September 11, 2014, 07:10:18 pm
Laptop, yes.  I have an HP Envy 17.  It ran before extremely well (30-60FPS depending on region) and runs all other games well too.  No problems until I did that fix.
Title: Re: Only a black screen loads
Post by: HiFlyer on September 11, 2014, 07:15:27 pm
Laptop, yes.  I have an HP Envy 17.  It ran before extremely well (30-60FPS depending on region) and runs all other games well too.  No problems until I did that fix.

Well, now when they check this, at least they will probably have enough info to help you. Good luck.
Title: Re: Only a black screen loads
Post by: jskoker on September 11, 2014, 07:55:39 pm
Thanks.  Also, I should note the black screen didn't go away with closing Steam as listed in the graphic driver issues post.
Title: Re: Only a black screen loads
Post by: cameni on September 12, 2014, 01:07:53 am
Could you try a newer/different driver version? Seems the program exits right after some shader compilation.
Title: Re: Only a black screen loads
Post by: cameni on September 12, 2014, 03:38:13 am
This seems to be a problem of old Nvidia 331.65 drivers. Please update your drivers, we'll be adding a check & warn about them.
Title: Re: Only a black screen loads
Post by: jskoker on September 12, 2014, 11:07:36 am
I am on the latest driver set but it still loads only black.   :-\
Title: Re: Only a black screen loads
Post by: cameni on September 12, 2014, 12:00:46 pm
Please upload new eng.log
Title: Re: Only a black screen loads
Post by: jskoker on September 12, 2014, 01:15:08 pm
Here you go.  Something else I just noticed it that the curser when I move it over the black screen changes as if their is something there but their is nothing to click.  Example, it will change to the text "I" when over where text was and will change to the pointer finger over where buttons were.
Title: Re: Only a black screen loads
Post by: HiFlyer on September 12, 2014, 01:24:38 pm
Resolution out of range?  :P

Remind's me of something that occasionally happened on my old CRT when something was trying to display in a range the monitor couldn't handle.
Title: Re: Only a black screen loads
Post by: cameni on September 12, 2014, 02:03:27 pm
OpenGL driver version: 9.18.13.3165 (nvoglv32.dll)

That's still 331.65 driver.
Title: Re: Only a black screen loads
Post by: jskoker on September 15, 2014, 02:25:28 am
Well, good news is I got the drivers updated and the screen shows as it should.  Bad news is that now I'm stuck in a loop when I try to launch the game by clicking log in, it says "Downloading new version" and shows the download bar at the bottom of the screen.  Then command prompt opens,says waiting for initial process tree to end with a series of numbers, Update ...\anteworld-0.8.3.4853.patch-4161.exe, update successful, then relaunches outerra only to have me do the same thing again...
Title: Re: Only a black screen loads
Post by: cameni on September 15, 2014, 02:28:52 am
Looks as if it cannot update the files. What's your UAC setting?
Title: Re: Only a black screen loads
Post by: Resik on September 15, 2014, 06:36:19 am
Hello,

I also had this problem, and managed to fix it.  I had to copy/paste the patch.exe before it was deleted by the updater.  It is downloading to Users\<USER>\Outerra\update\appdata  Just have to run Outerra.exe and let it download the patch,  and then Ctrl-C and Ctrl-V the file as soon as it finishes downloading and before it is deleted.  It took me a couple tries.

Now that you have the patch copy, you can go into Program Files(x86)\Outerra and delete outerra.exe.

Running the patch.exe will now actually complete and you can run the game.


-Resik
Title: Re: Only a black screen loads
Post by: cameni on September 15, 2014, 07:36:14 am
Ok, I found that even though the patches are marked to require admin level, the updater itself wasn't, and so it wasn't able to update some files in Program Files, for people using UAC.