Outerra forum

Anteworld - Outerra Game => Tech demo, support, updates => Topic started by: Gundammit on June 02, 2013, 12:14:36 pm

Title: Start up error 'Error initializing OpenGL subsystem'
Post by: Gundammit on June 02, 2013, 12:14:36 pm
The whole fatal error message is:

Error initializing OpenGL subsytem. This program required OpenGL 3.3 capable graphics card with recent drivers.

No suitable pixel format found

I have a Radeon HD7850 with Catalyst version 13.5.

Any suggestions on what to do?
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: cameni on June 02, 2013, 01:24:07 pm
Most likely the cause is again that Catalyst installer didn't install the drivers properly. We are checking the actual OpenGL driver file version and it's not updated. See for example this report by another user: http://www.reddit.com/r/oculus/comments/1f5zpv/outerra_anteworld_now_with_alpha_oculus_rift/ca7ass3 (http://www.reddit.com/r/oculus/comments/1f5zpv/outerra_anteworld_now_with_alpha_oculus_rift/ca7ass3)

The only way to get the installer to install the drivers correctly is to uninstall the old drivers and to clean up the drivers before installing the latest ones. Please follow the instructions here (http://www.outerra.com/forum/index.php?topic=705.0).
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: Gundammit on June 07, 2013, 05:57:20 am
Unfortunately this doesn't seem to have worked. It still displays the same message.
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: cameni on June 07, 2013, 06:00:08 am
Are you on Windows 7 32 or 64? Can you go to Windows\System32 or Windows\SysWOW64 and find atioglxx.dll there, right click on it, details and get the version number?
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: Gundammit on June 07, 2013, 04:22:05 pm
It is version 6.14.10.12217
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: cameni on June 07, 2013, 04:25:23 pm
That seems to be ok. Can you upload your eng.log?
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: Gundammit on June 08, 2013, 06:48:19 am
Here's the eng.log:

Code: [Select]
INFO: Outerra 0.7.15, build 3673 from Fri, 3 May 2013 09:39:04 GMT
DEBUG: Initializing engine...
DEBUG: data root directory: C:\Users\Jack\Outerra\
DEBUG: Windows version: 6.1.7601
DEBUG: CPU info:
CPU string: GenuineIntel
CPU brand string:        Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
Stepping ID: 7
Model: 10
Family: 6
Processor type: 0
Extended model: 2
Extended family: 0
Brand Index: 0
CLFLUSH cache line size: 64
APIC Physical ID: 0

DEBUG: GPU System info
    Graphics card: AMD Radeon HD 7800 Series
    GPU vendor ID: 1002 (ATI Technologies Inc.)
    GPU device ID: 6819
    OpenGL driver version: 6.14.10.12217 (atioglxx.dll)
    OpenGL driver build number: 12217


DEBUG: Reading C:\Users\Jack\Outerra\eng.cfg
ERROR: MSAA disabled because of ATI depth bug
DEBUG:   init timer to 1ms
DEBUG: Outerra window created size 1286x748
DEBUG: Starting JobMaster...
DEBUG: Creating JobMaster thread 0
DEBUG: Creating JobMaster thread 1
DEBUG: Creating JobMaster thread 2
DEBUG: Creating JobMaster thread 3
DEBUG: Creating JobMaster thread 4
DEBUG: Creating JobMaster thread 5
DEBUG: Creating JobMaster thread 6
DEBUG: Creating JobMaster thread 7
DEBUG: (io_man) event group "player" has been activated...
DEBUG: Available display modes:
    640x480@60 default
    640x480@59 default
    640x480@67 default
    640x480@72 default
    640x480@75 default
    720x480@56 center
    720x480@56 stretch
    720x480@56 default
    720x480@60 center
    720x480@60 stretch
    720x480@60 default
    720x480@72 center
    720x480@72 stretch
    720x480@72 default
    720x480@75 center
    720x480@75 stretch
    720x480@75 default
    720x576@56 center
    720x576@56 stretch
    720x576@56 default
    720x576@60 center
    720x576@60 stretch
    720x576@60 default
    720x576@72 center
    720x576@72 stretch
    720x576@72 default
    720x576@75 center
    720x576@75 stretch
    720x576@75 default
    800x600@56 default
    800x600@60 default
    800x600@72 default
    800x600@75 default
    1024x768@60 default
    1024x768@70 default
    1024x768@75 default
    1152x864@60 center
    1152x864@60 stretch
    1152x864@60 default
    1152x864@75 default
    1280x720@50 default
    1280x720@60 center
    1280x720@60 stretch
    1280x720@60 default
    1280x720@59 default
    1280x768@60 center
    1280x768@60 stretch
    1280x768@60 default
    1280x800@60 center
    1280x800@60 stretch
    1280x800@60 default
    1280x960@60 default
    1280x1024@60 default
    1280x1024@75 default
    1360x768@60 center
    1360x768@60 stretch
    1360x768@60 default
    1360x1024@60 center
    1360x1024@60 stretch
    1360x1024@60 default
    1366x768@60 center
    1366x768@60 stretch
    1366x768@60 default
    1440x900@60 default
    1600x900@60 center
    1600x900@60 stretch
    1600x900@60 default
    1600x1200@60 default
    1680x1050@60 default
    1920x1080@50 default
    1920x1080@60 default
    1920x1080@59 default

INFO:
Available Capture Devices are:-
WaveIn on Line In (Scarlett 2i2 USB)

INFO:
Sound system information:
    Using OpenAL device (DirectSound Software)
    ALC Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context
    Using OpenAL capture device (WaveIn on Line In (Scarlett 2i2 USB))
    ALC_FREQUENCY: 44100
    ALC_REFRESH: 43
    ALC_SYNC: 0
    ALC_MONO_SOURCES: 255
    ALC_STEREO_SOURCES: 1

OpenAL info:
    Vendor: OpenAL Community
    Version: 1.1 ALSOFT 1.12.854
    Renderer: OpenAL Soft
    Extensions: AL_EXTX_buffer_sub_data AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXTX_sample_buffer_object AL_EXT_source_distance_model AL_LOKI_quadriphonic

INFO: Some foreign modules were found injected into outerra.exe. Note that these modules can interfere with the rendering, causing black screen or rendering artifacts. It's advised either to stop the programs or unload them.
The following potentially problematic modules were found:
C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDMH.dll (AMD, AMD HydraVision Desktop Manager), version 4.0.64

DEBUG: renderer: thread started...
DEBUG: Searching suitable pixel format...
ERROR: Error initializing OpenGL subsystem. This program requires OpenGL 3.3 capable graphics card with recent drivers.

No suitable pixel format found
DEBUG: Stopping renderer thread...
ERROR: Error initializing OpenGL subsystem. This program requires OpenGL 3.3 capable graphics card with recent drivers.

No suitable pixel format found
DEBUG: stopping renderer processing
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Exiting jobmaster thread...
DEBUG: Stopping renderer thread...
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: cameni on June 08, 2013, 07:21:10 am
The only thing that I see there that may theoretically cause some such problem is the AMD HydraVision Desktop Manager:

INFO: Some foreign modules were found injected into outerra.exe. Note that these modules can interfere with the rendering, causing black screen or rendering artifacts. It's advised either to stop the programs or unload them.
The following potentially problematic modules were found:
C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDMH.dll (AMD, AMD HydraVision Desktop Manager), version 4.0.64

Not sure if it can be disabled or somehow told to not interject between outerra.exe and OpenGL.
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: cameni on June 21, 2013, 10:09:56 am
Just noticed I'm getting such an error in case I have enforced Wait for Vertical Refresh in the Catalyst panel.
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: Revenge2014 on February 24, 2015, 02:30:18 pm
Help!! i buy me a GTX970 and have the Latest driver innstalled ^^ 347.52 i have buy the product,i log in all normal on my dk2,after the 3 programm updates (i can´t stop them) comes exeption msg:OpenGL error:shader compilation failed::stars last RL:eng:draw_frame_internal@eng\eng.cpp(802)

what i can do? on the first run it starts in the rift normal! but after these programm updates i have this.... Please helpme
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: cameni on February 24, 2015, 02:35:35 pm
You should let it update to the latest version. Before running it again, check if there are no zombie outerra.exe running in the task manager.
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: HiFlyer on February 24, 2015, 02:41:59 pm
Zombie Outerra!!!  :o :D =D
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: Revenge2014 on February 24, 2015, 02:43:55 pm
You should let it update to the latest version. Before running it again, check if there are no zombie outerra.exe running in the task manager.

yes i understand but i can´t run the update full! after th 3 new starts (update) it crash with that mistake :(
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: cameni on February 24, 2015, 03:22:53 pm
What version do you have now? It should be also written at the beginning of eng.log.
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: Revenge2014 on February 24, 2015, 03:28:20 pm
What version do you have now? It should be also written at the beginning of eng.log (http://goo.gl/DaK1M8).

thanks for your help !the key is...delete all in the windows document´s settings and turn off the oculus rift dk2....but really thankyou ^^
you can visit my site on www.vrgermany.net

thank you :D you are a good one ^^  :)
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: gtrdrt on March 04, 2015, 08:00:03 pm
What does it mean to "delete all in the windows document´s settings?" Where is that?
Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: Revenge2014 on March 05, 2015, 12:18:05 am
it means, In the European version of Windows 7 you have some configurations under start- your windows pc name/ apps /own documents !

you must delete these config!

Title: Re: Start up error 'Error initializing OpenGL subsystem'
Post by: gtrdrt on March 05, 2015, 06:06:08 pm
Thanks, but see this thread...
http://forum.outerra.com/index.php?topic=3216.0
...for a patch to solve the problem (fourth post). It worked for my Win8.1 system. I don't know if it would work for Win7 or other OS systems, but it might.