Outerra forum

Anteworld - Outerra Game => Tech demo, support, updates => Topic started by: Hideyowaifus on November 07, 2015, 12:46:20 am

Title: Game Crashes During "Initialising World" Phase
Post by: Hideyowaifus on November 07, 2015, 12:46:20 am
The games crashes along with my CCC.exe, my Catalyst driver.
I was really considering purchassing the full version if i had enjoyed
the game but i can't even get more than 3 minutes of gameplay before
my driver crashes.

I figured this would be useful.
(http://i.imgur.com/RL1cyvC.png)
It's in french btw.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: cameni on November 07, 2015, 04:12:22 pm
Things that help with AMD cards (sometimes)

Also, you may want to test your GPU with some OpenGL benchmarks like FurMark (http://www.ozone3d.net/benchmarks/fur/) to make sure it's not a hardware problem.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Hideyowaifus on November 07, 2015, 05:08:44 pm
Things that help with AMD cards (sometimes)
  • clean drivers reinstall using DDU (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html), because sometimes remnants of old drivers or old settings are causing issues
  • setting a different MSAA mode - sometimes the drivers crash on some cards when using no-AA or FXAA, but not with MSAA 4 or 8 ... or vice versa

Also, you may want to test your GPU with some OpenGL benchmarks like FurMark (http://www.ozone3d.net/benchmarks/fur/) to make sure it's not a hardware problem.

No idea what that means D:
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Hideyowaifus on November 07, 2015, 05:52:47 pm
So i set MSAA and it still crashes the driver, my drivers are cleanly updated and everything.. help i really want to play this game ;n;
Title: Re: Game Crashes During "Initialising World" Phase
Post by: HiFlyer on November 07, 2015, 06:02:40 pm
So i set MSAA and it still crashes the driver, my drivers are cleanly updated and everything.. help i really want to play this game ;n;

You are probably going to be asked to post your eng.log, so might as well get that out of the way.......
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Hideyowaifus on November 07, 2015, 06:10:46 pm
Here's my eng.log file: http://www.mediafire.com/download/fu2q5ce6vjsunh7/eng.log

Title: Re: Game Crashes During "Initialising World" Phase
Post by: cameni on November 08, 2015, 01:27:31 am
From your eng.log:

Code: [Select]
INFO: Some foreign modules were found injected into outerra.exe. Note that these modules can interfere with the rendering, causing black screen or rendering artifacts. It's advised either to stop the programs or unload them.
The following potentially problematic modules were found:
C:\PROGRA~2\Raptr\ltc_help32-103398.dll (Raptr Inc., Raptr In-Game Overlay), version 1, 0, 0, 1
...
WARNING: wglSwapBuffers has been tampered with
...
ERROR: graphics drivers appear to have crashed

Try disabling Raptr as it apparently tries to mess with the game.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Hideyowaifus on November 08, 2015, 01:43:51 am
From your eng.log (http://goo.gl/DaK1M8):

Code: [Select]
INFO: Some foreign modules were found injected into outerra.exe. Note that these modules can interfere with the rendering, causing black screen or rendering artifacts. It's advised either to stop the programs or unload them.
The following potentially problematic modules were found:
C:\PROGRA~2\Raptr\ltc_help32-103398.dll (Raptr Inc., Raptr In-Game Overlay), version 1, 0, 0, 1
...
WARNING: wglSwapBuffers has been tampered with
...
ERROR: graphics drivers appear to have crashed

Try disabling Raptr as it apparently tries to mess with the game.

I closed Raptr and my driver still crashed after 20 seconds of gameplay.. :(
Title: Re: Game Crashes During "Initialising World" Phase
Post by: cameni on November 08, 2015, 01:52:42 am
Did it vanish from the eng.log?
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Hideyowaifus on November 08, 2015, 02:03:35 am
Did it vanish from the eng.log (http://goo.gl/DaK1M8)?
Here is the second eng
http://www.mediafire.com/download/pac6kfrw3k9mgs7/eng%282%29.log
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Acetone on November 08, 2015, 05:02:47 am
Did it vanish from the [url=http://goo.gl/DaK1M8]eng.log (http://goo.gl/DaK1M8)[/url]?
Here is the second eng
http://www.mediafire.com/download/pac6kfrw3k9mgs7/eng%282%29.log

No error here... Since I already had something similar with an ATI driver, I think you should use Display Driver Uninstaller (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html), as Cameni suggested.

You can send me a message at < acetone.ot at gmail.com > if you need a how-to and some details. You can even do it in french, if you want :)
Title: Re: Game Crashes During "Initialising World" Phase
Post by: aWac9 on November 08, 2015, 12:13:42 pm
you have an AMD 5000 series card and probably do not have the appropriate drivers,, I guess I have installed AMD Catalyst 15.7.1 Win 7 64-bit, but do not do not work properly.
you must install this version to be more or less well.
AMD Catalyst 14.12 Omega Win 7 64-bit
https://www.techpowerup.com/downloads/2442/amd-catalyst-14-12-omega-win-7-64-bit/ (https://www.techpowerup.com/downloads/2442/amd-catalyst-14-12-omega-win-7-64-bit/)
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Hideyowaifus on November 09, 2015, 07:04:03 pm
I did a clean instalation of the driver and it still crashes. I'm really about to give up.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on December 05, 2015, 10:53:29 am
same problem, i have a AMD Radeon HD 6870 card  >:( >:( >:(
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on December 05, 2015, 10:59:37 am
i think that this problem is because of AMD discontinued HD 6000 cards  :'(
Title: Re: Game Crashes During "Initialising World" Phase
Post by: cameni on December 05, 2015, 11:13:20 am
AMD discontinued only the driver support, but existing drivers work fine. Our 5000/6000 test cards work without problems.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on December 27, 2015, 07:32:50 pm
i need a solution to this problem please :(
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 05, 2016, 05:35:03 pm
I need a solution >:(
Title: Re: Game Crashes During "Initialising World" Phase
Post by: HiFlyer on January 05, 2016, 06:07:10 pm
I need a solution >:(

You are probably going to be eventually asked for a copy of your Eng.log, if there is one.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 05, 2016, 06:13:39 pm
Ok there's my eng log:
https://drive.google.com/open?id=0B9BeUKtBLlRdZFlBWklvTktMaUk
Title: Re: Game Crashes During "Initialising World" Phase
Post by: HiFlyer on January 05, 2016, 06:36:09 pm
Ok there's my eng log:
https://drive.google.com/open?id=0B9BeUKtBLlRdZFlBWklvTktMaUk

Its in a form that requests access.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 05, 2016, 06:52:45 pm
https://mega.nz/#!TE0yyJbQ!n3MKf13dwYxkCGHI6AixhLyogB1C_GSRSeM-g51yZ74 eng.log (http://goo.gl/DaK1M8)
Title: Re: Game Crashes During "Initialising World" Phase
Post by: HiFlyer on January 05, 2016, 08:07:26 pm
https://mega.nz/#!TE0yyJbQ!n3MKf13dwYxkCGHI6AixhLyogB1C_GSRSeM-g51yZ74 [url=http://goo.gl/DaK1M8]eng.log (http://goo.gl/DaK1M8)[/url]

And of course, the new link demands a decryption key.........  :o
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 05, 2016, 10:12:35 pm
!n3MKf13dwYxkCGHI6AixhLyogB1C_GSRSeM-g51yZ74 This is the decryption key
Title: Re: Game Crashes During "Initialising World" Phase
Post by: cameni on January 06, 2016, 02:20:37 am
Code: [Select]
The following potentially problematic modules were found:
C:\PROGRA~2\Raptr\ltc_help32-106568.dll (Raptr Inc., Raptr In-Game Overlay), version 1, 0, 0, 1
...
WARNING: wglSwapBuffers has been tampered with
...
ERROR: graphics drivers appear to have crashed

Same symptoms - there appears to be a 3rd party program that attempts to hijack the rendered output, and the drivers crash shortly afterwards.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: HiFlyer on January 06, 2016, 02:45:44 am
http://raptr.com/amd Could this be the problem?
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Acetone on January 06, 2016, 04:04:37 am
Yep, it's an AMD program supposed to help you fine tune your settings, but most of the time it's worth nothing, sucking resources and messing up with your games. Recommend you to be uninstal it marcel250, especially if it mess up with Outerra.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 06, 2016, 11:27:19 am
Ok i will uninstall it
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 06, 2016, 11:32:00 am
So, i've unistalled Raptr and still gets the same problem. The game crashes after 4 secs of gameplay.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 07, 2016, 06:44:48 pm
¡¡PLEASE HELP ME!!!
Title: Re: Game Crashes During "Initialising World" Phase
Post by: KW71 on January 08, 2016, 12:09:08 am
You have uninstalled raptr, but I guess it left some mess in your configurations...

Try making a clean uninstall:

http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Title: Re: Game Crashes During "Initialising World" Phase
Post by: cameni on January 08, 2016, 01:56:57 am
¡¡PLEASE HELP ME!!!

We would really want to help with the problem, but there's very little we can do with driver crashes that we can't even reproduce on any our system. Might be a hardware problem, or more likely a problem with drivers on a particular hardware, or even a problem with the BIOS. If you are sure you have updated to the latest versions of everything, you can try reporting the issue to AMD (http://support.amd.com/en-us/contact).

It might be also helpful to run some other OpenGL benchmarks like Furmark (http://www.ozone3d.net/benchmarks/fur/), to ensure your hardware works correctly.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 08, 2016, 12:22:13 pm
Ok guys so isn't a hardware problem, i tested with FURMARK and it works fine.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 08, 2016, 12:54:39 pm
So guys, ,i've made clean uninstall, i installed the drivers that aWac9 suggested and..... IT WORKS :D thanks aWac9  and KW71 to solve my problem!! thanks!!!!. Now I have another problem, ¿why the grass is gray?
Title: Re: Game Crashes During "Initialising World" Phase
Post by: Acetone on January 08, 2016, 01:50:58 pm
Now I have another problem, ¿why the grass is gray?

Could you take a screenshot? (F8 in game, then you can find it in your user directory/screenshots). You can upload it on imgur (https://imgur.com/), it's easy and you don't need any account.
Title: Re: Game Crashes During "Initialising World" Phase
Post by: KW71 on January 08, 2016, 01:58:56 pm
So guys, ,i've made clean uninstall, i installed the drivers that aWac9 suggested and..... IT WORKS :D thanks aWac9  and KW71 to solve my problem!! thanks!!!!. Now I have another problem, ¿why the grass is gray?

Glad to help.  :)
Title: Re: Game Crashes During "Initialising World" Phase
Post by: marcel250 on January 08, 2016, 02:41:44 pm
(http://i.imgur.com/F2FWwAS.jpg)
Here's the screenshot
Title: Re: Game Crashes During "Initialising World" Phase
Post by: aWac9 on January 08, 2016, 03:39:38 pm
It is a known issue
Cameni gives us an instruction to correct it.
in the game you press ALT + C and add this code to copy and paste (nonpermanent)
$ con.symbol ("$ SRGB_TF_BUG", "1")
or in the configuration menu of the game
Graphics / Anti-aliasing / MSSAA-x2, x4 or X8 (permanent)