Outerra forum

Anteworld - Outerra Game => Tech demo, support, updates => Topic started by: cameni on July 31, 2020, 11:28:18 am

Title: Graphics driver issues, startup problems (64 bit)
Post by: cameni on July 31, 2020, 11:28:18 am
Known issues:

AMD Radeon R7 with Adrenalin drivers 20.3.1 - drivers crashing on 3D trees.
Try updating to the latest drivers.
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: mikemayday on August 18, 2020, 06:13:31 pm
Hello,
I'm getting the following issue while trying to install:

(https://i.imgur.com/xBWnq8q.png)
Corrupt download?
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: 1WildHyena on August 18, 2020, 06:24:33 pm
Hello,
I'm getting the following issue while trying to install:

(https://i.imgur.com/xBWnq8q.png)
Corrupt download?
My download was messed up like that too, I redownloaded the installer and it fixed the problem. A bit time consuming but definitely worth the wait.
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: cameni on August 19, 2020, 01:59:44 am
Do you remember from what server did you download the installer, US or EU?
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: mikemayday on August 19, 2020, 03:40:05 am
It was the EU download (I'm from the EU).
I tried redownloading it, and this time the installation was interrupted almost immediately with
(https://i.imgur.com/sHGQ0O7.png)

I tried downloading from the US but that was interrupted by a network error.
But after several tries from the EU server I finally had a good download and the app is working fine.
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: olegu32 on August 21, 2020, 01:35:22 pm
Hi everybody, I started having issues a few days ago where Anteworld would constantly crash from the building dataset, when i first downloaded and ran it, everything was fine, it was a bit laggy in areas densely populated by trees and buildings but it still ran and never crashed until a few days ago, i stalled the new 746 patch last night hoping it would make things better but it didnt. Thoughts and recommendations that ideally dont involve re-installing and losing whatever data i currently have
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: cameni on August 21, 2020, 01:54:28 pm
Does the crash reporter pop up & are you sending the crash reports? I can see some under your name but only for the older version.
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: olegu32 on August 22, 2020, 11:28:44 am
If the question is directed to me, no, the crash reporter doesnt pop up, it just goes down with a windows error saying "Anteworld has stopped working"
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: cameni on August 22, 2020, 12:15:12 pm
If the reporter doesn't pop up, it usually means that it crashed in the drivers. Did you try to update your graphics drivers, and what GPU is this?
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: olegu32 on August 22, 2020, 07:43:47 pm
They're supposedly supposed to auto-update so i havent tried manually yet, but its on my to do list, I have a Nvidia GTX 960
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: olegu32 on August 23, 2020, 02:09:51 pm
They're supposedly supposed to auto-update so i havent tried manually yet, but its on my to do list, I have a Nvidia GTX 960

Ok, i found a driver update and installed it and the crashing from the buildings has stopped  :D
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: olegu32 on September 13, 2020, 12:18:44 pm
So i just downloaded the latest patch and now theres an error that pops up the instant i try to run outerra saying: "The program cant start because api-ms-win-downlevel-kernel32-l2-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem" i would prefer not to re-install the whole thing unless i have to, so do i have any other options?
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: cameni on September 13, 2020, 01:54:37 pm
Try downloading a runtime library from Microsoft: https://aka.ms/vs/16/release/vc_redist.x64.exe
But it got there by mistake, we'll remove the dependency.
Title: Re: Graphics driver issues, startup problems (64 bit)
Post by: olegu32 on September 21, 2020, 08:37:30 pm
Installing the library didnt seem to do anything, same error on launch, guess i have no other option but reinstall and hope that the error doesnt pop up a second time