I was on 12! At first I thought you'd made a typo, Kelvin, but I have since updated to 21.
Unfortunately, no soap. Still no balloons. I think I have them disabled in FF. It's clearly a problem on my end.
Update: Yup. It was me. I had
browser.chrome.tool_tips set to "false." Something else must have irritated me.
In case anyone isn't aware of help:config in Firefox, that's where one goes to change deeper, more arcane functions not exposed in the rather crappy FF options menus. Just type help:config in the address screen and you can do all kinds of undesirable damage.