Outerra forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Outerra Tech Demo download. Help with graphics driver issues

Author Topic: corrupted terrain data  (Read 6598 times)

fly77

  • Outerra Master Modder
  • Hero Member
  • *****
  • Posts: 1759
corrupted terrain data
« on: June 13, 2018, 03:59:02 pm »
Today after installing outerra mod "Shavrov Sh-2 aircraft"  otx file , outerra strangely began to reload all the planet data from scratch but could not complete startup as it crashed giving an error message "corrupted terrain data, relaunch application". Now at avery relaunch attempt it crashes giving the same error message. Before I never had outerra startup crashes. How can I get outerra working again ?
Logged

Acetone

  • Hero Member
  • *****
  • Posts: 963
    • Youtube channel
Re: corrupted terrain data
« Reply #1 on: June 13, 2018, 05:53:14 pm »
Several users noticed terrain data downloads problems today on the discord, and Cameni contacted the cloud provider.

Quote
I filled a support request with our cloud provider, hopefully it gets resolved quickly
[...]
seems to be a deeper problem :(
"After a closer review, there isn't much more we can offer on the case so we've opened a ticket with our engineering team to explore this further."
Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6721
  • No sense of urgency.
    • outerra.com
Re: corrupted terrain data
« Reply #2 on: June 14, 2018, 01:09:53 am »
We had to upload the data to a new instance until they resolve the problem, but apparently that causes redownloading. You could try moving the data away to see if it can download the needed data cleanly.
Logged