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Author Topic: Purchased full, still only on tech demo  (Read 7026 times)

indeedstinson

  • Newbie
  • Posts: 1
Purchased full, still only on tech demo
« on: July 02, 2018, 09:39:53 pm »
Hey guys I purchased the full version a few months back and just recently installed the demo on my new PC, but after logging in, it wants me to pay for the full version again. Any idea why? I've had the same login since I bought it the first time
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cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6721
  • No sense of urgency.
    • outerra.com
Re: Purchased full, still only on tech demo
« Reply #1 on: July 03, 2018, 07:45:58 am »
Please send email to support at outerra.com with some details (user name) so we can find the transaction. It relatively often happens that there are multiple accounts created and then a wrong one is used.
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