Outerra forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Outerra Tech Demo download. Help with graphics driver issues

Pages: 1 ... 24 25 [26] 27 28 ... 51

Author Topic: Graphics driver issues, startup problems (32 bit)  (Read 415042 times)

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #375 on: December 11, 2013, 09:47:20 am »

Hi all,

I'm suffering from an error claiming the drivers crashed during the initialization of OpenGL.

I have an integrated intel HD 4600 and an ATI 8970m on this machine, but nothing I seem to do works.

I have updated the drivers for both chips and attached my eng.log. Any help would be greatly appreciated.

Thanks
Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6714
  • No sense of urgency.
    • outerra.com
Logged

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #377 on: December 11, 2013, 10:08:51 am »

Same error, but this time its complaining about Catalyst drivers needed to be wiped.

New eng.log attached.
Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6714
  • No sense of urgency.
    • outerra.com
Re: Graphics driver issues, startup problems
« Reply #378 on: December 11, 2013, 10:16:11 am »

Ok, this usually means that the Catalyst drivers are in a corrupted state and OpenGL can't be initialized. It's an old Catalyst installer bug that requires a cleanup - please use the official  Catalyst uninstall utility.

The patches you applied only fix the detection of the GPU being used by Anteworld, but the cause is the same. With AMD cards we display the cleanup message instead of the generic crash one, because that's a common issue with AMD cards (or rather with Catalyst installer that sometimes can't perform a clean install).
Logged

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #379 on: December 11, 2013, 10:22:27 am »

Eh, that links not loading for me.

Requires a username and password?

On another note, a quick Google has suggested this tool causes major issues on Windows 8.
« Last Edit: December 11, 2013, 10:26:58 am by madmax555 »
Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6714
  • No sense of urgency.
    • outerra.com
Re: Graphics driver issues, startup problems
« Reply #380 on: December 11, 2013, 10:35:04 am »

Some problem at the AMD site, I guess.
You can try Atiman uninstaller 7.0.2 instead.
Logged

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #381 on: December 11, 2013, 10:43:33 am »

Unfortunately, this has not worked.

Any other suggestions?
Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6714
  • No sense of urgency.
    • outerra.com
Re: Graphics driver issues, startup problems
« Reply #382 on: December 11, 2013, 11:07:37 am »

Unfortunately we don't know any other resolution of the bug. It simply crashes inside the drivers. What Catalyst version have you installed after cleaning it up?
Logged

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #383 on: December 11, 2013, 11:10:45 am »

This is what CCC is reporting:

Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6714
  • No sense of urgency.
    • outerra.com
Re: Graphics driver issues, startup problems
« Reply #384 on: December 11, 2013, 11:16:02 am »

Btw what have you got in the Power section? Is outerra.exe set there to use the high performance GPU?
Logged

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #385 on: December 11, 2013, 11:24:54 am »

It was set to high performance.

Funnily enough, if I set it to power saving, the program starts but goes straight to a black screen.

New log attached.
Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6714
  • No sense of urgency.
    • outerra.com
Re: Graphics driver issues, startup problems
« Reply #386 on: December 11, 2013, 11:36:04 am »

Wow, this is sick. I see in the log that it chose Intel GPU, where the initialization ran ok but Intel drivers don't work right with that version (we know it goes to black screen there, but Intel drivers aren't officially supported and it changes from version to version).

But the AMD drivers crashing in initialization - that's a plague. The cleanup usually helped though ... previously we've been suggesting the Driver Fusion for cleanup (download links on the left), you can try that if the other one didn't help.
It's very unfortunate that this bug still exists in Catalyst after almost a year since it was reported to AMD ...
Logged

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #387 on: December 11, 2013, 12:01:11 pm »

Argh - remind me not to try that again. Had to do a system restore to point yesterday.

I think it's fair to say that that did not work :)
Logged

cameni

  • Brano Kemen
  • Outerra Administrator
  • Hero Member
  • *****
  • Posts: 6714
  • No sense of urgency.
    • outerra.com
Re: Graphics driver issues, startup problems
« Reply #388 on: December 11, 2013, 12:14:11 pm »

Hm, seems no tool is prepared for Windows 8 ...
Logged

madmax555

  • Newbie
  • Posts: 9
  • newbie
Re: Graphics driver issues, startup problems
« Reply #389 on: December 11, 2013, 12:25:17 pm »

Please let me know if there's anything else I can try. Really want to try this on our OR!
Logged
Pages: 1 ... 24 25 [26] 27 28 ... 51