Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[madmax555]

Hi all,

I'm suffering from an error claiming the drivers crashed during the initialization of OpenGL.

I have an integrated intel HD 4600 and an ATI 8970m on this machine, but nothing I seem to do works.

I have updated the drivers for both chips and attached my eng.log. Any help would be greatly appreciated.

Thanks

[cameni]

Please download and run the following patch files manually (in order):
http://outerraworld.com/appdata/Anteworld/Anteworld-0.7.17.3961.patch-4152.exe
http://outerraworld.com/appdata/Anteworld/Anteworld-0.8.0.4152.patch-4166.exe

[madmax555]

Same error, but this time its complaining about Catalyst drivers needed to be wiped.

New eng.log attached.

[cameni]

Ok, this usually means that the Catalyst drivers are in a corrupted state and OpenGL can't be initialized. It's an old Catalyst installer bug that requires a cleanup - please use the official  Catalyst uninstall utility.

The patches you applied only fix the detection of the GPU being used by Anteworld, but the cause is the same. With AMD cards we display the cleanup message instead of the generic crash one, because that's a common issue with AMD cards (or rather with Catalyst installer that sometimes can't perform a clean install).

[madmax555]

Eh, that links not loading for me.

Requires a username and password?

On another note, a quick Google has suggested this tool causes major issues on Windows 8.

[cameni]

Some problem at the AMD site, I guess.
You can try Atiman uninstaller 7.0.2 instead.

[madmax555]

Unfortunately, this has not worked.

Any other suggestions?

[cameni]

Unfortunately we don't know any other resolution of the bug. It simply crashes inside the drivers. What Catalyst version have you installed after cleaning it up?

[madmax555]

This is what CCC is reporting:

[cameni]

Btw what have you got in the Power section? Is outerra.exe set there to use the high performance GPU?

[madmax555]

It was set to high performance.

Funnily enough, if I set it to power saving, the program starts but goes straight to a black screen.

New log attached.

[cameni]

Wow, this is sick. I see in the log that it chose Intel GPU, where the initialization ran ok but Intel drivers don't work right with that version (we know it goes to black screen there, but Intel drivers aren't officially supported and it changes from version to version).

But the AMD drivers crashing in initialization - that's a plague. The cleanup usually helped though ... previously we've been suggesting the Driver Fusion for cleanup (download links on the left), you can try that if the other one didn't help.
It's very unfortunate that this bug still exists in Catalyst after almost a year since it was reported to AMD ...

[madmax555]

Argh - remind me not to try that again. Had to do a system restore to point yesterday.

I think it's fair to say that that did not work

[cameni]

Hm, seems no tool is prepared for Windows 8 ...

[madmax555]

Please let me know if there's anything else I can try. Really want to try this on our OR!