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Outerra Tech Demo download. Help with graphics driver issues

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Author Topic: Graphics driver issues, startup problems (32 bit)  (Read 406548 times)

mikkl

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Re: Graphics driver issues, startup problems
« Reply #210 on: November 04, 2012, 05:44:37 pm »

It crashes with the newest driver. Outerra demo has stopped working.
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Ha3aP

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Re: Graphics driver issues, startup problems
« Reply #211 on: November 25, 2012, 01:55:53 pm »

Hello!
Black screen :(

AMD Phenom II X4 BE 955, 3200 MHz
ATI Radeon HD 5700 Series  (last driver)
4 Gb DDR2
Windows 7 x64

What's the problem? Tnx.
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cameni

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Re: Graphics driver issues, startup problems
« Reply #212 on: November 25, 2012, 02:05:14 pm »

Please attach your eng.log here - should be in your home dir under outerra folder, e.g. c:\users\<yourname>\outerra\eng.log
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Ha3aP

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Re: Graphics driver issues, startup problems
« Reply #213 on: November 25, 2012, 03:00:50 pm »

File not found :(

But I am run dev version. It's very nice! Tnx!
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foxfiles

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Re: Graphics driver issues, startup problems
« Reply #214 on: December 03, 2012, 04:23:41 am »

I don't know if it's the correct thread for my issue but as it seems related to Graphics...

We've downloaded and installed Devt version Anteworld-0.7.12.3275 on a Win Xp 32 station which gets a new GTX 660 GPU.
Then when we launch the soft, we get a Warning windows with text below :
<< Unable to find Nvidia driver version number. Please update you graphics card drivers, otherwise...>>

Then Outerra starts and there's an Error Report windows (I emailed the first crash log on friday evening I guess)
Please see eng.log attached

Can you tell what's going on ? we checked the Nvidia GTX 660 driver and all seems quite updated ????
Is there another devt version that is more recent ?
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cameni

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Re: Graphics driver issues, startup problems
« Reply #215 on: December 03, 2012, 04:28:03 am »

We've downloaded and installed Devt version Anteworld-0.7.12.3275 on a Win Xp 32 station which gets a new GTX 660 GPU.
Then when we launch the soft, we get a Warning windows with text below :
<< Unable to find Nvidia driver version number. Please update you graphics card drivers, otherwise...>>
Hmm, on Windows XP it should be probably checking a different dll, not nvoglv32.dll. What Nvidia driver did you install? Can you check if you have any nvogl*.dll in system32 in windows?
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foxfiles

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Re: Graphics driver issues, startup problems
« Reply #216 on: December 03, 2012, 05:53:57 am »

yes there is one NVOGLNT.DLL and NVOPENCL.DLL at system 32
(but no nvoglv32.dll )
driver version is 6.14.13.681 from 23/09/2012
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cameni

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Re: Graphics driver issues, startup problems
« Reply #217 on: December 03, 2012, 06:03:12 am »

Ok, we'll fix the detection. But it should not cause a crash. I'll check the crash report.
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foxfiles

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Re: Graphics driver issues, startup problems
« Reply #218 on: December 03, 2012, 08:54:34 am »

Ok thanks in anticipation, feel free to post again if you need more infos  ;)
let me know ASAP as we nearly bought this gtx 660 to test OT  :D
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cameni

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Re: Graphics driver issues, startup problems
« Reply #219 on: December 03, 2012, 09:07:43 am »

Do you get the crash all the time? I've found one report for version 3275 from a few days ago (btw please identify yourself somehow in the reports so I can be sure it was yours), and that one crashed in the logger thread, apparently after showing the warning.
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foxfiles

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Re: Graphics driver issues, startup problems
« Reply #220 on: December 03, 2012, 09:29:33 am »

yes we get it all the time
I have just emailed you two reports, first is having in its title or descr. "GTX 660 on XP - uNABLE TO FIND nVIDIA driver..."

I'm denis_at_cad....com
« Last Edit: December 03, 2012, 09:42:08 am by foxfiles »
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cameni

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Re: Graphics driver issues, startup problems
« Reply #221 on: December 03, 2012, 10:40:27 am »

Thanks, inspecting it.
So far it seems to be something around the HID devices on XP. Have you got any joysticks plugged in there?
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foxfiles

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Re: Graphics driver issues, startup problems
« Reply #222 on: December 03, 2012, 11:16:49 am »

Yes sometimes there is one old microsoft joystick plugged in USB on this machine
It is unplugged since days but I see that the devices are still  present, I gonna try to desactivate them
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cameni

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Re: Graphics driver issues, startup problems
« Reply #223 on: December 03, 2012, 11:41:23 am »

I'll have to test it on a Win XP 32 machine, the crash dump doesn't help me much. There were some problems with HID on XP32 before, I should have it installed somewhere.
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foxfiles

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Re: Graphics driver issues, startup problems
« Reply #224 on: December 03, 2012, 12:23:25 pm »

I checked various devices and services and do not see so far anything wrong on our config...
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