Outerra forum

Anteworld - Outerra Game => Tech demo, support, updates => Topic started by: Ryan10427 on January 19, 2014, 08:51:34 pm

Title: Start Up crash Help!!
Post by: Ryan10427 on January 19, 2014, 08:51:34 pm
Hi, so yesterday i was playing Outerra Perfectly fine no issue i was just flying around nothing other. then today everytime i start it up i login, then it brings up Checking for Update, and Checking for new Planetary update then it takes longer then usual and Crashes i get a not responding with the Error details of (  Problem Event Name:   BEX
  Application Name:   outerra.exe
  Application Version:   0.8.0.4301
  Application Timestamp:   52bcb92b
  Fault Module Name:   outerra.exe
  Fault Module Version:   0.8.0.4301
  Fault Module Timestamp:   52bcb92b
  Exception Offset:   00520737
  Exception Code:   c0000417
  Exception Data:   00000000
  OS Version:   6.1.7600.2.0.0.256.1
  Locale ID:   1033
  Additional Information 1:   fc77
  Additional Information 2:   fc772074f57fbc3b09f9385878debce3
  Additional Information 3:   0b9b
  Additional Information 4:   0b9b6cdf2696ec3a328d3eee57a5f0b6
)

any help or idea would be great! i really want to get back on!
thanks in advance
 
Title: Re: Start Up crash Help!!
Post by: cameni on January 20, 2014, 02:04:55 am
Any antivirus sw? Please post your eng.log file.
Title: Re: Start Up crash Help!!
Post by: Ryan10427 on January 20, 2014, 09:09:16 am
Any antivirus sw? Please post your eng.log file.
no none, and ok

P.S. my eng.log is to big to upload so should i upload to a diff website and link it? or ??
Title: Re: Start Up crash Help!!
Post by: cameni on January 20, 2014, 09:45:10 am
Yes, please use a site like http://pastebin.com/ (http://pastebin.com/)
Title: Re: Start Up crash Help!!
Post by: Ryan10427 on January 20, 2014, 09:49:20 am
Yes, please use a site like http://pastebin.com/ (http://pastebin.com/)
ohh wait i tried restarting and then loading outerra it still crashed but the log is smaller now.. so i can attach it here
Title: Re: Start Up crash Help!!
Post by: cameni on January 20, 2014, 10:52:16 am
Seems there is a problem with the server, looking at it.

WARNING: can't connect to www.outerraworld.com (http://www.outerraworld.com)
Title: Re: Start Up crash Help!!
Post by: Ryan10427 on January 20, 2014, 11:02:36 am
Seems there is a problem with the server, looking at it.

WARNING: can't connect to www.outerraworld.com (http://www.outerraworld.com)

ohhh :/ so now what?
 EDIT: OMGGG ITS WORKING JUST NOW :DDDD YAAYYY
Title: Re: Start Up crash Help!!
Post by: cameni on January 20, 2014, 02:15:16 pm
It was a temporary problem with the server that holds the reference terrain data and version files.