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Author Topic: Start Up crash Help!!  (Read 7779 times)

Ryan10427

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Start Up crash Help!!
« on: January 19, 2014, 08:51:34 pm »
Hi, so yesterday i was playing Outerra Perfectly fine no issue i was just flying around nothing other. then today everytime i start it up i login, then it brings up Checking for Update, and Checking for new Planetary update then it takes longer then usual and Crashes i get a not responding with the Error details of (  Problem Event Name:   BEX
  Application Name:   outerra.exe
  Application Version:   0.8.0.4301
  Application Timestamp:   52bcb92b
  Fault Module Name:   outerra.exe
  Fault Module Version:   0.8.0.4301
  Fault Module Timestamp:   52bcb92b
  Exception Offset:   00520737
  Exception Code:   c0000417
  Exception Data:   00000000
  OS Version:   6.1.7600.2.0.0.256.1
  Locale ID:   1033
  Additional Information 1:   fc77
  Additional Information 2:   fc772074f57fbc3b09f9385878debce3
  Additional Information 3:   0b9b
  Additional Information 4:   0b9b6cdf2696ec3a328d3eee57a5f0b6
)

any help or idea would be great! i really want to get back on!
thanks in advance
 
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cameni

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Re: Start Up crash Help!!
« Reply #1 on: January 20, 2014, 02:04:55 am »
Any antivirus sw? Please post your eng.log file.
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Ryan10427

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Re: Start Up crash Help!!
« Reply #2 on: January 20, 2014, 09:09:16 am »
Quote from: cameni on January 20, 2014, 02:04:55 am
Any antivirus sw? Please post your eng.log file.
no none, and ok

P.S. my eng.log is to big to upload so should i upload to a diff website and link it? or ??
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cameni

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Re: Start Up crash Help!!
« Reply #3 on: January 20, 2014, 09:45:10 am »
Yes, please use a site like http://pastebin.com/
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Ryan10427

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Re: Start Up crash Help!!
« Reply #4 on: January 20, 2014, 09:49:20 am »
Quote from: cameni on January 20, 2014, 09:45:10 am
Yes, please use a site like http://pastebin.com/
ohh wait i tried restarting and then loading outerra it still crashed but the log is smaller now.. so i can attach it here
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cameni

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Re: Start Up crash Help!!
« Reply #5 on: January 20, 2014, 10:52:16 am »
Seems there is a problem with the server, looking at it.

WARNING: can't connect to www.outerraworld.com
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Ryan10427

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Re: Start Up crash Help!!
« Reply #6 on: January 20, 2014, 11:02:36 am »
Quote from: cameni on January 20, 2014, 10:52:16 am
Seems there is a problem with the server, looking at it.

WARNING: can't connect to www.outerraworld.com

ohhh :/ so now what?
 EDIT: OMGGG ITS WORKING JUST NOW :DDDD YAAYYY
« Last Edit: January 20, 2014, 11:37:42 am by Ryan10427 »
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cameni

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Re: Start Up crash Help!!
« Reply #7 on: January 20, 2014, 02:15:16 pm »
It was a temporary problem with the server that holds the reference terrain data and version files.
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